10.0

really awful
Crashes / Fires:
17 / 56
Injuries / Deaths:
8 / 0
Average Mileage:
58,215 miles

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« Read the previous 20 complaints

problem #535

Oct 122022

Sonata

  • miles
Was driving down the highway doing about 70 miles per hour engine just flats out stalls on me. Was trying to merge over to get out traffic had no power and almost got hit by semi.Wait 5 minutes and restart car. Car started Making clicking noise and gave it gas went a little bit and stalled out and would not restart. Contact a manufacturer said there is an issue With the engines but does not know if it qualifies for their extend warranty.

- Edmond, OK, USA

problem #534

Sep 302022

Sonata

  • miles
I was driving down the street and the all the dashboard lights came on and suddenly the car died. My safety was put at risk because it was near the entrance of the highway on ramp. The car was towed to a local shop where they performed diagnostic testing. Upon further inspection, the shop replaced the starter. However, car will not turn on. Shop stated engine had had failed. The shop stated the car needs to be towed to a Hyundai dealership due to recalls of other Hyundai vehicles. My car is not included in the recall campaign. Prior to the car stopping, there were no warning lights or engine problems prior.

- South Milwaukee, WI, USA

problem #533

Sep 292022

Sonata

  • miles
While driving my 2013 Hyundai Sonata, I smelled fuel fumes coming through my a/c vents for several minutes. I shut the a/c off and rolled the windows down. White smoke began billowing out of my exhaust tail pipe then from under the hood. Being in the far left lane of a five lane freeway, other motorists and I were placed in danger as I had to travel across all lanes of traffic as my vehicle billowed thick white smoke into the air limiting the clear view of other motorists and increasing the chance of causing collisions. I pulled over to the shoulder of the freeway and then lost all power steering and brakes on my vehicle. I applied the emergency brake and brought my vehicle to a stop then turned it off. I looked at the temperature gauge and it read normal range but the check engine light came on along with several other dash lights. Once I turned the vehicle off, flames and billowing smoke began coming from under my hood. Four to five minutes later the fire extended to the cabin then the vehicle was fully engulfed. The fire department arrived and extinguished the vehicle fire. Prior to this drive, I have not smelled any fuel leaks or fuel odor inside or outside of the vehicle. It appears a fuel delivery component was the cause of the issue.

- Victorville, CA, USA

problem #532

Sep 042022

Sonata

  • miles
Problem: Engine malfunctioned and lost power on freeway. Car didn't respond to accelerator. Yes the car is available for inspection upon request. Safety issue: Was forced to change lanes unsafely with decelerating car to access shoulder. At some point, engine started responding back. No the problem has not been reproduced yet. Scheduled dealer appointment. No - the vehicle or component been inspected by the manufacturer, police, insurance representatives or others" No - Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear"

- Erie , CO, USA

problem #531

Aug 242022

Sonata

  • miles
Engine stalled on the highway. On inspection at a mechanic shop, it was discovered that the engine oil had dried out even though there were no leakages.

- Austin, TX, USA

problem #530

Sep 132022

Sonata

  • miles
The engine is burning oil again this is the second engine my car was part of the first recall after noticing how low n black my oil was I noticed it also smells like gasoline. Now I tried to get it in for the recall 227 part of recall 189, it hesitates to start will just stahl whenever n wherever it feels necessary I contacted Hyundai they said drop it off at dealership until it is repaired if no loaner was available then I would have to rent a car now that-??s not even feasible considering I might not even get it back rent a car indefinitely that-??s ridiculous and expensive. So it-??s burning oil again, stahling out, has no power sometimes when u hit gas, oil smells of gas as well as my dipstick smells of gas as well.

- Benwood , WV, USA

problem #529

Jul 282022

Sonata

  • miles
Engine failure, car seized in traffic

- Fort Mill, SC, USA

problem #528

Aug 192022

Sonata

  • miles
Engine stalled on highway. All lights on dash lit up. Was able to have it towed to dealership. Dealership agreed to replace engine at no cost.

- Scotch Plains, NJ, USA

problem #527

Aug 022022

Sonata

  • miles
Engine seized due to bad rod bearing

- Graham, WA, USA

problem #526

Jul 162022

Sonata

  • miles
My car is 9 years old with less than 111,000 miles and has been reliable with no major problems. In mid July, my car was running fine until it wouldn't start. My car had started right up 2 times earlier this day with no indication there was a problem. No warning lights of any sort had been on and the car seemed to be running normal. When the car wouldn't start I tried to jump it off in case it was the battery but after that failed I had to have the car towed. I had it towed to a mechanic who said the engine was seized and there was very little oil in the car. I had the oil changed regularly about every 3000-4000 miles and did not have an oil leak which meant the engine was burning and excessive amount of oil. I had to have the car towed a 2nd time from the mechanic to the dealership who also confirmed the engine had seized and found this had been a problem with various years of this model car. This is a safety issue considering the car gave no warning that something wasn't working properly and in danger of engine failure.

- Dothan, AL, USA

problem #525

Aug 172022

Sonata

  • 128,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 57 MPH, the accelerator pedal was depressed and the vehicle stalled. Several unknown warning lights were illuminated. The contact was able to veer to the side of the road. The contact saw white smoke coming from underneath the hood of the vehicle. The contact exited the vehicle and noticed a strong rubber-burning odor. The vehicle was towed to an independent mechanic where it was diagnosed that the engine had locked up. The contact associated the failure with NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was approximately 128,000.

- Maryville, TN, USA

problem #524

Jun 172022

Sonata

  • 122,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the engine revved loudly and then the vehicle lost motive power. The vehicle was towed to an independent mechanic who related the failure to NHTSA Campaign Number: 15V568000 (Engine) however, the VIN was not included in the recall. The vehicle was then towed to the dealer where it was diagnosed that there was sludge in the engine oil, causing the engine to seize. The dealer informed the contact that the warranty was voided due to the previous owner's failure to maintain the oil change. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and advised the contact to tow the vehicle to the dealer. The failure mileage was approximately 122,000.

- Oxon Hill, MD, USA

problem #523

Aug 152022

Sonata

  • 98,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated while accelerating at various speeds, she heard a loud knocking noise at the front of the vehicle. The oil warning light illuminated. Additionally, the vehicle was taken to an independent mechanic where the oil was changed but the oil warning light remained illuminated. The contact then stated that five to six hours later while driving, the engine failed. The vehicle was towed back to the independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer was notified of the failure and the contact was made aware of the vehicle recalls. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was out of warranty and advised to contact the NHTSA Hotline. The failure mileage was approximately 98,000.

- Rancho Cucamonga, CA, USA

problem #522

Aug 132022

Sonata

  • miles
I was traveling north on interstate 295 in New Jersey at 65 mph in the left lane. Without warning my car stated to go into shut down mode loosing speed and forced me to exit onto rt70 in cherry hill when all the dash warning lights came on and the engine shut off. I pulled over to a safe haven. I checked the oil dipstick which was full. I tried to restart the engine and starting hearing a loud metal tapping sound from the engine with multiple dash board warning lights flashing. I immediately shut the car off and called for a 70 mile tow home. I had to Uber other family members home do to no safe seats for 4 people in the tow truck. I started a case number 20174138 with Hyundai corporate customer service.

- Toms River, NJ, USA

problem #521

Apr 202019

Sonata

  • miles
My car has been having issues for the last 3 years and dealership replaced the water pump 2 years ago. Went back to the dealership for engine issues like hesitation and stalling several times and they said they can-??t find an issue, they adjust the brake light switch one time as they said they had the code for it, but the car still has the hesitation and stalling issue which they wanted to charge me again for a diagnosis. I looked up online and there are actually recalls for the engine connecting Rod and probably these recalls were cleared by the dealership from my previous visits but I can assure that the engine was not replaced nor the fuel system was not inspected at that time.

- Fremont, CA, USA

problem #520

Aug 022022

Sonata

  • miles
Driving at freeway speed and car shutdown. Multiple warning lights and warning alert continuously chiming just like connecting rod bearing Recall campaign 953 states. Car went into Limp Mode. I called and had a tow truck take the car to Hyundai service center. Service center contacted Hyundai and was instructed to borescope engine, take pictures, etc and send data to Hyundai. Took one week to hear back that Hyundai concluded it supposedly isn-??t rod bearing failure even though the car is doing everything Campaign 953 says it would if rod bearing failure is the issue. I asked the service center if my vehicle had campaign 953 knock sensor software installed and they told me no because it didn-??t affect the hybrid models, which is not true as the recall states Hyundai Sonata hybrids from 2011-2013. I believe my vehicle has been damaged by the issues prompting Hyundai to issue the recalls and do not want to pay for my vehicle. They did not get an independent center to make a determination. Of course they aren-??t going to claim it as their fault if they are the only ones who get to check it. I believe Hyundai knows these vehicles pose a risk to owners lives and choose money over our lives. If you look up the other engine issues on this site you will see that the VINs are very similar and likely very close in manufacturing protocols, hence so many having these life-threatening issues. I asked the service center how much it would cost for an engine and they told me that since Hyundai has a lot of issues with parts to fix this issue that they would have to rebuild the engine at a cost of $17-18,000! An outside source should be able to check the issue and give Hyundai their findings in order to properly address this very dangerous issue.

- Temecula, CA, USA

problem #519

Jun 012022

Sonata

  • miles
We were notified that due to a recall Hyundai has they have increased the original engine warranty from the standard 100,000 mile to a 150,000 miles then we were later notified they had increased it to an unlimited mile engine warranty for the original owner. I ask because the engine in my wife's car started "knocking" while we were on the freeway in Medford, Oregon forcing us to stop, we had it towed to the Hyundai dealership in Medford on June 1st. We have made MANY calls and gone by to try and find out the status on our car and have not been told what the problem is, matter of fact we have not received a call back on any of our calls to the dealer. I filed a complaint with Hyundai USA. They talked to me, got the facts and advised they would call me in "3 days". They also missed the return call to us. I responded to Hyundai USA again yesterday and they just called me, when I asked what the status of my car was the person advised me the dealer was going to contact me (this will be the 5th time but it hasn't happened yet) they are waiting for a specialist to come out and identify/evaluate the problem and its cause. I told them "no one" has contacted me with any information on my car since June 1st. The factory warranty is 100,000 on the engine (per the recall extended to lifetime), my car has 87,000 miles on it. The cause should have little to nothing to do with it getting repaired. Its been serviced by Hyundai dealers since we purchased it. The day the engine began knocking the very first thing I did while waiting for the tow truck was pop the hood and check the oil and other fluid levels, i have never had oil consumption issues. All were in the full/normal range. It has been over 2 months without any information on our car. We live in Northern California and the nearest dealer is in Medford Oregon 1 hour away. I have an open claim with HyundaiUSA 20032955, also not responding to my emails.

- Yreka, CA, USA

problem #518

May 302022

Sonata

  • 108,000 miles
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 65 MPH, an unknown warning light illuminated. The driver pulled over and the engine seized. The vehicle was towed to the dealer and the mechanic stated that there was no oil in the engine. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 108,000. The VIN was not available.

- Orange Park, FL, USA

problem #517

Jun 182022

Sonata

  • miles
I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.

- Houma, LA, USA

problem #516

Jun 242022

Sonata

  • miles
I have replaced the engine in the car after Hyundai -??fixed-?? the engine issue in 2020 the engine locked shortly after! I literally took great care of the engine that I replaced it with and it locked as well. The engine was a used engine! I have put so much money in this car and now I need it repaired again.

- Ypsilanti , MI, USA

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