10.0
really awful- Crashes / Fires:
- 7 / 9
- Injuries / Deaths:
- 7 / 1
- Average Mileage:
- 33,707 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My 2013 hyundai sonata was apart of the original fuel leak recall about a year ago. I went to my local hyundai dealership and to my knowledge they "fixed" the issue. Now there is another recall with "no remedy" as of yet. My car definitely has a leak as my entire cabin smells of gas, really bad to the point of headaches and getting nauseous. If you're sitting next to my vehicle you can also smell the gas leaking. This is so dangerous for my child & I and everyone my car is near as this could catch on fire! I took my vehicle to a local repair place to fix the issue and inspect my car and thats when I was made aware that this is infact a leaking hose & is apart of the new recall. The repair place would not fix it and told me to take it to hyundai, they also failed my inspection. I contacted hyundai in limerick pa and they said there is no solution or fix for it but then they said they would repair it but not under warranty and I would need to pay a couple hundred dollars to repair it which I cannot and should not have to do. Meanwhile my car is still not inspected due to this and is not legal for the road. The gas smell has been going on for 9 days, I have many witnesses including the repair shop. They kept all of it on file should I need to pursue legal help.
- Boyertown, PA, USA
The check brakes hybrid system warning stop and do not drive light is coming on and not allowing me to drive the parking break light is also
- Levittown, PA, USA
I unlocked my trunk with no issues now it won-€™t close, so I-€™m unable to drive because of the trunk being open and not closing
- Baton Rouge , LA, USA
While traveling on interstate, while untouched and with shade closed, sunroof made a loud explosion noise and shattered. The temperature yesterday was in the 80s in south Mississippi. This is a safety hazard as it is optional to drive with the sunroof shade open or closed. It just so happened that I had the shade closed during my drive yesterday. Should I have had my shade opened, there would have been shattered glass flying throughout the vehicle while the car was moving at 70+ mph. I also have a car seat in the rear which I am grateful no glass got into. There were no warning signs that this was going to happen, there were no flying objects. The traffic was actually very light with the nearest car being +200 feet away. I contacted Hyundai and my insurance regarding the incident. The insurance USAA offered repairs through a 3rd party with $500 comprehensive deductible. Hyundai inspected, confirmed incident occurred due to heat, and referred to glass shop with no repair solutions due to car being out of warranty. No rental or loaner car offered from either company. Another safety hazard here as it has rained nearly every day this summer, and the car is now at risk for being accessed by wanderers. Technician at Hyundai dealership did offer to cover sunroof with tape which I accepted. Incident occurred on 8.5.2022 at approximately 9:45 am in Gulfport,
- Biloxi, MS, USA
I was driving one afternoon on my way from the nail shop with my sister my boyfriend & his friend when my call stalled in the middle in the street after managing to get the car out of the street it burst into flames. Due to not having the funds to move it it was towed. It did not have any lights on the dashboard which is why this was very weird for me. After not knowing what caused this stalling or fire I received a recall for my car in the mail.
- Houma, LA, USA
The engine will just cut off occasionally when im driving and I have no control of the steering wheel or anything else
- Ferriday , LA, USA
Trunk latch was defective. I could not get into my trunk. the dealer replaced the trunk latch and handel assy. trunk light was also effected. If I had a flat tire I would have been in trouble. WE were out of town and our clothes were stuck in the trunk. the incident was 7/12/2022. I went to the dealer 7/15. It was a very expensive repair.
- Chula Vista, CA, USA
The brake lights wont turn off when car is off
- Pacoima, CA, USA
Unknown
- Bakersfield, CA, USA
I have reported several times to hyundai that the dashboard has several cracks on the area of the airbag on the passenger side and driver side. I was instructed to take it to dealer which I did and I was informed that it is considered a cosmetic issue. I do not have a custom made dashboard and my concern is that those cracks will be continue to get bigger to the point it will cause the airbag to deploy at any time.
- Miami, FL, USA
Sometimes car won-€™t start right away, won-€™t even try to turn over. Burns lots off oil smokes, acts like it-€™s going to cut off, has no power. It started when I purchased it November 2020 been getting worse tried to take it back, dealership wouldn-€™t take it back it started getting a lot worse about February 2022
- Lagrange , GA, USA
Vehicle stopped braking and beeping noise and brake light on dash.
- Tustin, CA, USA
UNKNOWN but my engine caught on fire while driving on the highway..
- Newark, NJ, USA
The car is experiencing major functioning issues including the theta engine class action lawsuits with engine failure and abnormally high oil usage. It has been stranded for weeks and left my children and myself in danger. Hyundai of Auburn refused to diagnose or allow it to sit on the dealership lot until May 2022. I'm stranded without assess to my children, mail or safety resources that have put my family and myself at great risk if either of us need emergency assistance.
- West Point, GA, USA
engine seized up after 2 weeks of having an oil change...stopped on highway had it towed several times from breakdowns on highway to shop they put in new battery it ran for one day and would not start had it towed to another shop was advised the engine seized up due to gunk in oil pan..had an oil change two weeks prior to incident of vehical stopping was advised the oil change was fine no problems.....contacted hyundia consumer affairs filed a complaint advised them of the situation they had me tow the car to the hyundia dealership they looked at the car told me the engine was seized due to gunk in the oil. i sent them proff of all my oil changes and maintence records.. they denied the claim said i had not enough maintence records i have only had the vehical for three years have had no problembs with the vehicle untill it hit 99.000 miles...the dealership offered to repair the engine for $7500.. i could not pay. so i had to return the vehical to finance company as i still owed a balance now i am without a vehical and in debt to the finance company. for a vehical that had been on recall..can you assist me with this situation.. I believe they should should have accepted the fault of the engine seizing due to recalled parts.....
- New Hope, MN, USA
keep getting random Hybrid system warnings and Check Engine light but when checked, there is no codes to be retrieved. and the dealer couldn't duplicate the problem hence can't fix it. when this message appears on the dashboard, the car will lose power and die. which makes it very dangerous event as the last time it happened i was in the middle of a busy intersection.
- Allen, TX, USA
Passenger door handle broke and the car is not accessible from outside. It has to be open from inside.
- Kissimmee , FL, USA
I am the original owner of this vehicle. It has been meticulously maintained. Today on my commute to work the car engine stopped then quickly caught fire. I barely got out in time. Fire department came and put out fire. Vehicle destroyed
- Lake Worth, FL, USA
Ref: NHTA Recall Number: 20V-746 Hyundai REcall Number:198 (2nd recall fix ) After the above recall fix we had informed the Hyundai about engine heating up, we were told this is false alarm and car has monitoring system recall issue, Recall would would be mailed. I have all the dealer bill to prove the engine was heating up, they replaced certain part at our expense ( bill attached ) After above recall Fix by Hyundai Dealer in San Leandro, CA. we had engine overheating and car started engine started vibrating & I could see smoke from the exhaust. it ceased in the middle of the highway. Please note: Our Car has been services by Hyundai dealer. Note: if you look at the second safety recall notice, It does state in safety notice about engine compartments fire while driving for many reason and depending on the severity of the fire. the identification of the cause can be untraceable.. Above incidence happened just after your dealer did 2nd recall fix. IMO - It proves that recall fix was faulty and overheating engine cause the engine blew-up. Car has been with the dealership repair for 3rd recall. since a month Hyundai dealer asking us $9K to fix the car. I have reported the incidence to Hyundai Corporate under the case # 18811202. They are not responding. Dealer did contact Hyundai Corporate to get the engine change request, either the request if denied or gone unanswered.
- Fremont, Ca, CA, USA
- Waianae, HI, USA