submitting a formal complaint to NHTSA regarding unresolved safety defects in my 2013 Hyundai Sonata Hybrid. Despite Safety Recall 251 issued in December 2023 for an ABS fire hazard, my vehicle continues to experience sudden loss of acceleration, engine shutdowns, and persistent dashboard warnings. Failed Recall Repairs & Lack of Transparency Since receiving the recall notice, my vehicle has been serviced multiple times at Thompson Hyundai in Dundalk, MD, yet the defects persist. When I requested service records to verify recall repairs, I was told that Thompson Hyundai-??s acquisition by Heritage prevents them from providing full documentation-?"only three edited records missing key details. This raises concerns about: 1.Whether recall repairs are actually resolving safety defects. 2.Hyundai-??s failure to maintain proper repair documentation. 3.The risk that other Hyundai vehicles remain unsafe due to incomplete recall fixes. Life-Threatening Breakdowns & Financial Hardship Since Hyundai-??s supposed -??fix, -?? my vehicle has broken down at least eight times, including major highways and intersections. On [XXX], on [XXX], my car suddenly lost power in heavy traffic, nearly causing a multi-vehicle accident. As a result: -??I lost my job due to missed work from repeated breakdowns. -??I suffered severe emotional distress, including PTSD-like symptoms and asthma attacks requiring medical attention. -??I am facing financial instability from lost income and costly rental vehicles. Request for NHTSA Investigation Given Hyundai-??s failure to resolve these defects, I urge NHTSA to: 1.Investigate whether Hyundai-??s recall repairs fully resolve the defect. 2.Review dealerships-?? recall documentation practices. 3.Determine if further regulatory action is needed to protect consumers. I am pursuing direct resolution with Hyundai but am bringing this to NHTSA in the interest of public safety. I appreciate your review and look forward to your response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552

- Rosedale , MD, USA

While driving the vehicle under normal conditions, the vehicle lost power. Eps, and oil lights came on engine completely shut off. I changed belt, alternator and starter. It rolled over 3 times and seized. There doesnt appear to be a rod slung, or cracks in the block, but ive spent almost 2000 dollars trying to get it running and have another 1300 in parts waiting to rebuild the motor.I know there is a recall on the motors, but never received mail or any attempt at engine replacement.

- Attalla, AL, USA

When my heat is on there is a burning smell when the heat on and my right side passages door will not allow me to open the door from the inside or out sides

- Virginia Beach, VA, USA

The back doors will no longer open when unlocked. This poses a safety risk. I was unable to get my child out of his car seat when the locks or locking mechanism went out. I had to climb into the back seat from the front. The door do not open either from the interior or exterior of the vehicle. A mechanic stated that this could be from faulty solenoids. I was unable to get a print out of a quote at the time of writing this

- Buckeye, AZ, USA

My car suddenly stopped while in drive, with a forceful jerk like someone hit me from behind. This nearly caused a 3 car crash. It grinds when you put it in park but the car doesn't move in drive nor reverse.

- Chester, VA, USA

Rear driver side door cannot be opened from the inside or the outside of the vehicle.

- Safety Harbor, FL, USA

The driver-??s door and back door stopped opening inside and out. The back door on the driver-??s side stopped opening first about 2 years ago, then the driver-??s door stopped opening a few days ago. I am fearful of being trapped inside the car in the event of an emergency.

- Tucson , AZ, USA

The dashboard is cracking I have been online and I've seen other Hyundai owners experiencing the same thing. Multiple concerns 1. cracks in the dashboard effecting defroster for windshield and not being to see already having issues 2. airbags no deploying correctly for driver or passenger in the front seats. 3. I've owned several cars, including two (2) KIA's and NEVER had this happen (1989 Ford, Festiva aka KIA in other parts of the world, and a 2000 Kia Sephia, both vehicles had over 200k in mileage and dashboard NEVER cracked the split like this.

- La Mesa, CA, USA

On 04/19/24 I was driving my car like I normally do. There was no indication of a problem whatsoever. No lights were on, no malfunctioning, no nothing. Suddenly an alarm sounded while I was travelling about 60 mph in normal, dry weather conditions. The digital dashboard said "Hybrid System Warning! Safely Stop and Do Not Drive" and suddenly every single light on the dashboard lit in sync with each other. I pulled my car over on the side of the road and thought maybe I could reboot it. Nothing worked so I had to have the car towed to my house because the service center was closed. I performed research to learn that my car was on the recall list and needed to be serviced. I spoke to the dealership on 04/20/24 and told them it was a recall and needed service. A man asked me to have it towed there on 04/22/24 and that was the last time I have seen my car as of today 05/26/24! I have been calling to very kindly get some kind of status on the repair and when my car will be available for pickup. Every time I call they tell me they will give me my car back "tomorrow, " but tomorrow never comes. I have reached out to Hyundai to ask them for reimbursement of my expenses and to be compensated for such an inconvenience and they are telling me they have a limit on reimbursements that only covers a certain amount of the expense I have had to pay for ride sharing. I would like to be compensated for the hardships this has caused me, the pain and suffering, work stoppage, and reduced quality of life since I do not have the car I paid cash for. The time I have had to wait for the repairs is beyond unreasonable and should result in compensation.

- College Park, GA, USA

For over a year had to replace right brake light 3 times. Got an extended warranty letter, took to dealership they checked and ordered part needed, its on national backorder. Now my left brake light went out. So now I have no taillights, brake lights or turn signals. It is due to wire melting. I have almost been rear-ended numerous times now. No other transportation so I'm in need of this being taken care of asap.

- Columbus, OH, USA

ABS speed Sensor failure - my speedometer to cease registering in rare situations. If the ABS isn't working correctly, the brakes still work but the wheels may lock up and you'll slide in a straight line. The delarship was not able to reproduce cuz you have to speed up to 45 miles to be able to reproduce the issue. (brought it in couple times) Not inspected by manufacture cuz it would cause me $600 to diagnose the issue at dealer ship. I would get a beeping noise and a light would come up. Once I let go the gas pedal the car go back to normal.

- Glendale, CA, USA

Wires, reverse osmosis system unauthorized and unknown

- Winston Salem, NC, USA

When I returned to my car on [XXX] after shopping I noticed that a crack had suddenly appeared in the passenger side of the dashboard above where the passenger side airbag is located. When I searched the internet to find repair options I discovered that Hyundai issued a recall in 2020 for 2011-2014 due to dashboard cracking and that the recall affected over 580,000 vehicles. I have searched the NHTSA website, but my vehicle is not included in this recall. I am contacting you to make you aware that there are other vehicles with the same problem that have not been included in the original recall. I am asking that you expand the recall to include all affected vehicles. Below is a link to the article I am citing. [XXX] Thank you for your time and attention to this matter. Please contact me for any questions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Graham, NC, USA

My vehicle was stolen on November 23rd, 2023. I am completing this form because the vehicle lacked the proper equipment to prevent theft which resulted in a wreck and the vehicle being totaled. -The Ignition was affected as it was stolen and the steering column was peeled. I do not have the car anymore as it was totaled. -The vehicle was easily accessible to be stolen. -Yes

- Bloomington, MN, USA

My dash board has deep cracks that go all the way through dash board. A lady I work with has exact make and model as me and has same issue. Open research this seems to be a wide spread problem with these specific models and can cause electrical and air bag issues.

- Madisonville, LA, USA

When activating gas pedal, there is a rattling and grinding when in motion and then it subsides. When stopped at light or intersection, when giving gas again, the rattling and grinding resumes. Car seemed to be running a little louder than it's ever been since purchasing a few years ago. At no time has there been any dashboard lights or warnings prompting any problems with engine, low oil or anything else which is what the dealer service center is now telling me is an issue with engine needing to be replaced. Current issues have not been occuring very long which causes me to give the service center a call for an appointment in the first place. Vehicle was dropped off a week ago today, Friday, 9/22/2023, waiting for parts. Currently no work has been done to my vehicle and is sitting on the service center's lot. Was told it will take quite a while to get parts. I've had a rental since Monday of this week and I'm scheduled to return it this evening. Rental is and was expensive and I don't have a spare vehicle to get back and forth to work. Service center hasn't offered a loaner vehicle or suggested a rental company that will provide reasonable rates and collaboration with them. I just want my vehicle fixed and not have to repair cost that would be equal to me just getting another vehicle which is what the quoted cost to repair my vehicle is equivalent to.

- Chattanooga, TN, USA

This vehicle consumes/burns oil at an alarming rate (1-2 quarts each month). I have taken it to both an independent mechanic and Hyundai, and nothing has been found to be failed. However, this is common enough with Sonatas that I was told that this is "common with Sonatas". This has been going on for well over a year. My concern is if/when the engine locks up while driving.

- Dayton, VA, USA

I keep getting a hybrid system failure in the car loses power, and occasionally will stop running. Most the time when I shut off the car, it resets itself.

- Saint John, IN, USA

I was sitting at a red light for about 20-30 seconds before my vehicle accelerated itself into the vehicle in-front of me while my foot was still placed firmly on the break, causing major damage to my vehicle and some damage to the vehicle in-front of me. My vehicle had to be towed away

- West Suffield , CT, USA

This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously. Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.

- El Dorado Hills, CA, USA