10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 33 / 0
- Average Mileage:
- 51,738 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The airbag light started coming on and off for a while until the light stayed on all the time. So, if I was to get in a car accident the airbags wouldnt work due to the sensor not working properly. Hyundai wouldn't fix it because its not a recall, yet it is a safety concern since it involves airbags. I am sure I am not the only one with this problem.
- Daly City, CA, USA
I was involved in a accident last week, this other vehicle hit me from behind at a speed of 40 mph approximately. Now the strange thing was that at the impact the other vehicle's air bags deployed mine did not but I did see in my dashboard the light of the air bag as if it was deployed in my car...so I'm thinking that it's defective.
- Oklahoma City, OK, USA
Urgent. 1) defective engine per Hyundai's admission. I will not accept a software 'bandaid' approach to patch to my main ECM to resolve this problem. I did go in to sheppard motors to get this bandaid applied to my car. This is a bandaid, and shame on Hyundai. My engine is warrantied through July 2023. I've been around. 2) my car is brand new, with only 27,400 miles on her 3) the latest recall on both the low and high pressure fuel line/ hoses etc. Should I wait for a fire here? dear NHTSA: Please look up all of the recalls and extended warranties on my vehicle. Unacceptable to me. I believe that no quality control whatsoever was practiced and applied on the factory production lines. Hyundai Focus -- big money. Pressuring factory workers to put in any part they can find. I have some stories here about the audio system on my car that will absolutely blow your collective minds. I've been around. 4) Hyundai long since sent me extended warranties on a) the entire engine B) brake pedal stopper C) front coil springs D) seat belt tensioners (drivers tensioner was already replaced, and yet, it still does not retract completely when exiting the vehicle pray tell, what gives Hyundai" new car here. My greatest concerns about this new car that I paid for in cash -- and was defrauded in that process as well -- I could have bought a Honda for much less, and never have any problems. I am rather frustrated here and pray for government advocacy and intervention. Thank you so very much. #1 I need a brand new motor, the whole motor, which has been thoroughly quality control tested and proven, and which has been completely tested. My motor is very, very noisy. So, do I wait for the rod bearings to fail completely and stall out my car, causing a fatal crash" #2 I need both my low and high pressure fuel lines and hoses, etc. Replaced
- Veneta, OR, USA
Two cracks (6 inches or longer) have appeared on the passenger side dashboard (around the "air bag" indication on the dash). I am very concerned this will compromise the deployment of the air bag if necessary. A formal complaint (case#17284937) was logged in by Hyundai, but no remedy was given.
- Wellington, FL, USA
Air bag exploded by itself effect the the seat belts.
- Oklahoma City, OK, USA
The passenger airbag come out by itself, and all the front and back struts are bad need to be changed.
- Oklahoma City, OK, USA
Airbag didn't deploy and the seatbelt released me I bump my head on the side of the door blank out and was awaken when my head hit the dash. Car is total
- Monroeville, AL, USA
I had am accident and was hit hard and damage to passenger side an the airbags didnt go off. I was in motion on us 19 highway.
- Spring Hill, FL, USA
The top of the dashboard cracked about 18 inches. Our Hyundai service rep said it was caused by the airbags under the dashboard expanding from the heat. Hyundai should replace the dashboard, obviously made of faulty material. Our rep said it would cost us $1,000. I'm afraid that airbags will crack it completely in half and then the car would not be drivable.
- Melbourne, FL, USA
Takata recall. The dealership says it has been repaired, but I have no record of them ever having repaired it. Thanks, rlc
- Shreveport, LA, USA
The contact owned a 2013 Hyundai Sonata. While driving at 35 mph, the contact's front passenger side tire blew out causing the vehicle to go over a curb. Control of the vehicle was unable to be regained, the contact attempted to slow the vehicles speed but crashed into a light post. The windshield caved into the vehicle and the engine came through the control panel. The contact's wife encountered the side of the door and the side curtain air bags deployed. In addition, the frontal air bags did deploy. The contact and their wife sustained injuries. The contact sustained a concussion, torn ligaments, cracked sternum, cracked ribs and a fractured or cracked left ankle. The contact's wife sustained fractured right ribs, concussion, cracked sternum, fractured right thumb and memory loss, and a popped bursa sac. Both injured required medical attention. A police report was filed. The vehicle was totaled. The dealer was not contacted. The manufacturer was made aware of the failure and a complaint was filed. The failure mileage was 95,000.
- Tuscon, AZ, USA
The contact owns a 2013 Hyundai Sonata. The contact received a recall notification for NHTSA campaign numbers: 17V617000 (seat belts) and 18V137000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repairs. Courtesy Hyundai (3810 w hillsboro ave, tampa, fl 33614) confirmed that parts were not available to perform the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Tampa, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was driving at unknown speeds, his shoe was entangled/stuck in the accelerator pedal and crashed the vehicle into a fence and a townhouse. There were no reported injuries. The check engine warning indicator light was illuminated. The air bags did not deploy. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 80,000.
- Lexington, KY, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
- Lexington, AL, USA