10.0
really awful- Crashes / Fires:
- 37 / 0
- Injuries / Deaths:
- 33 / 0
- Average Mileage:
- 48,346 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2013 Hyundai Sonata. The contact received a recall notification for NHTSA campaign numbers: 17V617000 (seat belts) and 18V137000 (seat belts, air bags). The contact stated that the manufacturer exceeded a reasonable amount of time to perform the recall repairs. Courtesy Hyundai (3810 w hillsboro ave, tampa, fl 33614) confirmed that parts were not available to perform the recall repairs. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Tampa, FL, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was driving at unknown speeds, his shoe was entangled/stuck in the accelerator pedal and crashed the vehicle into a fence and a townhouse. There were no reported injuries. The check engine warning indicator light was illuminated. The air bags did not deploy. A police report was filed. There was no fire due to the crash. The vehicle was towed to an independent lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 80,000.
- Lexington, KY, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not process the car for the safety recalls.
- Pittsburgh, PA, USA
The vehicle has seat belt and airbag recalls and the manufacturer has refused to complete them on the car. They had the car in a dealership for 90 days and have not completed the recalls on the car. I would like them to move forward and complete the work on the car so that I can get it removed from the repairing dealership.
- Pittsburgh, PA, USA
I made appointment for my recalls but at the appointment the dealership didn't do nothing but switch my oil stick and lie about fixing the recalls I called Hyundai compliant department still nothing done but I have pics of old oil light still on airbag I just wanted my recalls done instead of a lie I also contacted BBB for assistance but still no help.
- Green Sea, SC, USA
The contact owns a 2013 Hyundai Sonata. Prior to purchasing the vehicle, the contact was not informed that it was included in NHTSA campaign number: 18V137000 (seat belts, air bags) and service campaign number: 953 (ECM & cluster update-engine monitoring logic product improvement). Shortly after it was purchased, the vehicle stalled without warning due to engine failure. Auffenberg Hyundai (1300 central park dr, O'fallon, il 62269, (618) 622-9001) was notified of the failure and was to follow-up with a response within 48 hours from the manufacturer. The contact was left without a vehicle and was waiting for the dealer and the manufacturer to determine if there was an option of a loaner vehicle. The manufacturer was notified of the failure and was to provide a follow-up response to the dealer and the vehicle owner. The failure mileage was not available.
- St. Louis, MO, USA
Driver door collision. No airbag deployed.
- Fort Wayne, IN, USA
The contact owns a 2013 Hyundai Sonata. While operating the vehicle, the air bag sensor remained illuminated. The cause of the failure was not determined. The local dealer (huffines Hyundai, 909 coit road, plano, tx) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 164,000.
- Meridian, MS, USA
Takata recall back in may I discover a noise from my engine a ticking noise I was worried so I took it to the dealership to get looked at I was told it was my brakes so I paid to get the work done but Saturday morning I got up to warm my car up to go get an oil change I notice a knocking sound from my engine along with the ticking noise so I told him I'm going to call the dealership so I arrive at walmart my car cut off while in motion the engine and the oil light came on when I just got an oil change Saturday so I had it towed to my house what I'm not understanding from the dealership if I have these recall on my vehicle campaign 174,162 shows complete but how when my engine gone I called the dealership and explain my problem with my vehicle and was told they automatically check to see if your car have recall and fix the problem ok my question to her is why is my airbags not fix it's a safety issue it's shows complete for campaign 162 but my engine gone I have several recalls on this car needs answers
- Atlanta, GA, USA
The contact owns a 2013 Hyundai Sonata. The contact stated that the manufacturer issued NHTSA campaign number: 18V137000 (air bags and seat belts) on February 27, 2018. Prior to the recall, the contact was involved in a crash. The contact was at a stop light when another vehicle crashed into the rear of her vehicle. As a result, the contact's vehicle slammed into the preceding vehicle. None of the air bags deployed. A police report was filed. The driver, front passenger, and two rear passengers sustained whiplash, neck pain, and back pain that required medical attention. The insurance company was notified and the vehicle was towed. Great lakes Hyundai (9630 oh-14, streetsboro, oh 44241, (330) 422-1212) was contacted, but did not determine the cause of the air bag failure. The manufacturer sent a letter on July 9, 2016 stating that the system functioned normally. The collision damages were repaired by the insurance company. The contact was uncertain if the manufacturer would authorize the recall repair. The manufacturer was notified that the failure occurred prior to the recall being issued. The failure mileage was not available.
- Cleveland, OH, USA
First- airbag light comes on randomly driving, in park or reverse. Second my interior light is in door mode does not go off as it should this is random as well sometimes it will go off other times it does not. I have to keep it in off mode - not fun at night leaving in dark for work or loading unloading babies. It has to stay in off mode so battery doesn't die. Third- cruise control once again random sometimes I can get it to set other times I cannot some times I can pull over park turn off and attempt again and it still doesn't work. Fourth- car wouldn't start, not battery related some interior lights worked some didn't radio didn't clock did all dash lights worked trunk would not open via inside button or ke button, gas tank would open with button. The door open alarm would ding. Fifth- odd sounds best described as grinding brakes fan belt movement that's broke and this is louder and louder then stops also has odd smell at the times of occurrence -dealership claims nothing is wrong obviously something is. These have been different occurances sometimes more than once at the same time. Some occurring for a couple of months now
- Birdsnest, VA, USA
I was involved in a major accident on 11-13-18 involving someone rear ending me from behind. I was driving down the street with traffic when I was hit, I ended up hitting the car in front of me and so on. It ended up being a 4 car collision and my air bags did not deploy ! causing my face to smash against the steering wheel. Now I have personal injuries involving my back and neck. I do not think I wasn't informed in a timely matter of the recall camp 174. This could have been much worse. Please advise
- Houston, TX, USA
Takata inflators/airbag control units/electrical circuits. Ref. NHTSA recall number: 18V137000. Air bags on drivers side failed to inflate upon severe drivers side impact.
- Bluffton, SC, USA
- Tuscon, AZ, USA