10.0

really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
33 / 0
Average Mileage:
51,738 miles

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« Read the previous 20 complaints

problem #47

Mar 112019

Sonata

  • 113,720 miles
The vehicle has been at the dealer for more than 60 days and the manufacturer will not process the car for the safety recalls.

- Pittsburgh, PA, USA

problem #46

Feb 192019

Sonata

  • 109,178 miles
The vehicle has seat belt and airbag recalls and the manufacturer has refused to complete them on the car. They had the car in a dealership for 90 days and have not completed the recalls on the car. I would like them to move forward and complete the work on the car so that I can get it removed from the repairing dealership.

- Pittsburgh, PA, USA

problem #45

Apr 022019

Sonata

  • miles
I made appointment for my recalls but at the appointment the dealership didn't do nothing but switch my oil stick and lie about fixing the recalls I called Hyundai compliant department still nothing done but I have pics of old oil light still on airbag I just wanted my recalls done instead of a lie I also contacted BBB for assistance but still no help.

- Green Sea, SC, USA

problem #44

Apr 142019

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. Prior to purchasing the vehicle, the contact was not informed that it was included in NHTSA campaign number: 18V137000 (seat belts, air bags) and service campaign number: 953 (ECM & cluster update-engine monitoring logic product improvement). Shortly after it was purchased, the vehicle stalled without warning due to engine failure. Auffenberg Hyundai (1300 central park dr, O'fallon, il 62269, (618) 622-9001) was notified of the failure and was to follow-up with a response within 48 hours from the manufacturer. The contact was left without a vehicle and was waiting for the dealer and the manufacturer to determine if there was an option of a loaner vehicle. The manufacturer was notified of the failure and was to provide a follow-up response to the dealer and the vehicle owner. The failure mileage was not available.

- St. Louis, MO, USA

problem #43

Feb 262019

Sonata

  • 86,900 miles
Driver door collision. No airbag deployed.

- Fort Wayne, IN, USA

problem #42

Nov 012018

Sonata

  • 164,000 miles
The contact owns a 2013 Hyundai Sonata. While operating the vehicle, the air bag sensor remained illuminated. The cause of the failure was not determined. The local dealer (huffines Hyundai, 909 coit road, plano, tx) was notified of the failure. The manufacturer was not notified. The VIN was not available. The failure mileage was 164,000.

- Meridian, MS, USA

problem #41

Dec 222018

Sonata

  • miles
Takata recall back in may I discover a noise from my engine a ticking noise I was worried so I took it to the dealership to get looked at I was told it was my brakes so I paid to get the work done but Saturday morning I got up to warm my car up to go get an oil change I notice a knocking sound from my engine along with the ticking noise so I told him I'm going to call the dealership so I arrive at walmart my car cut off while in motion the engine and the oil light came on when I just got an oil change Saturday so I had it towed to my house what I'm not understanding from the dealership if I have these recall on my vehicle campaign 174,162 shows complete but how when my engine gone I called the dealership and explain my problem with my vehicle and was told they automatically check to see if your car have recall and fix the problem ok my question to her is why is my airbags not fix it's a safety issue it's shows complete for campaign 162 but my engine gone I have several recalls on this car needs answers

- Atlanta, GA, USA

problem #40

Jul 092016

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the manufacturer issued NHTSA campaign number: 18V137000 (air bags and seat belts) on February 27, 2018. Prior to the recall, the contact was involved in a crash. The contact was at a stop light when another vehicle crashed into the rear of her vehicle. As a result, the contact's vehicle slammed into the preceding vehicle. None of the air bags deployed. A police report was filed. The driver, front passenger, and two rear passengers sustained whiplash, neck pain, and back pain that required medical attention. The insurance company was notified and the vehicle was towed. Great lakes Hyundai (9630 oh-14, streetsboro, oh 44241, (330) 422-1212) was contacted, but did not determine the cause of the air bag failure. The manufacturer sent a letter on July 9, 2016 stating that the system functioned normally. The collision damages were repaired by the insurance company. The contact was uncertain if the manufacturer would authorize the recall repair. The manufacturer was notified that the failure occurred prior to the recall being issued. The failure mileage was not available.

- Cleveland, OH, USA

problem #39

Nov 272018

Sonata

  • 77,000 miles
First- airbag light comes on randomly driving, in park or reverse. Second my interior light is in door mode does not go off as it should this is random as well sometimes it will go off other times it does not. I have to keep it in off mode - not fun at night leaving in dark for work or loading unloading babies. It has to stay in off mode so battery doesn't die. Third- cruise control once again random sometimes I can get it to set other times I cannot some times I can pull over park turn off and attempt again and it still doesn't work. Fourth- car wouldn't start, not battery related some interior lights worked some didn't radio didn't clock did all dash lights worked trunk would not open via inside button or ke button, gas tank would open with button. The door open alarm would ding. Fifth- odd sounds best described as grinding brakes fan belt movement that's broke and this is louder and louder then stops also has odd smell at the times of occurrence -dealership claims nothing is wrong obviously something is. These have been different occurances sometimes more than once at the same time. Some occurring for a couple of months now

- Birdsnest, VA, USA

problem #38

Nov 132018

Sonata

  • 86,000 miles
I was involved in a major accident on 11-13-18 involving someone rear ending me from behind. I was driving down the street with traffic when I was hit, I ended up hitting the car in front of me and so on. It ended up being a 4 car collision and my air bags did not deploy ! causing my face to smash against the steering wheel. Now I have personal injuries involving my back and neck. I do not think I wasn't informed in a timely matter of the recall camp 174. This could have been much worse. Please advise

- Houston, TX, USA

problem #37

Oct 062017

Sonata

  • 71,225 miles
Takata inflators/airbag control units/electrical circuits. Ref. NHTSA recall number: 18V137000. Air bags on drivers side failed to inflate upon severe drivers side impact.

- Bluffton, SC, USA

problem #36

Oct 012018

Sonata

  • miles
'takata recall' my car always has something going one. I have changed one of break light like 3 times because it keeps going on and off. It's some time of electrial issue which can lead to something dangerous. I am honestly scared to keep driving my car with my child inside. Don't even know if my airbag works because the light is always on. I have taken it to the mechanic but that light never goes off. I'm tried of changing my break light over and over again I don't know what to do.

- Hyattsville, MD, USA

problem #35

Mar 202018

Sonata 4-cyl

  • miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the air bag warning indicator remained illuminated, which was a safety concern. The contact stated that the manufacturer failed to provide the remedy and part for NHTSA campaign number: 18V137000 (seat belts, air bags) to the dealer (ganley westside Hyundai, 25600 lorain rd, North olmsted, oh 44070, (440) 734-2000) within a reasonable time frame. The manufacturer was notified of the failure and the contact was waiting to determine when the part would be supplied to the dealer. The failure mileage was not available. Parts distribution disconnect.

- Rocky River, OH, USA

problem #34

Jul 182018

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V137000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Hyundai motor America, 1120 international pkwy # 125, fredericksburg, va 22406, (540) 752-0859) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.

- Nottingham, MD, USA

problem #33

Jul 242018

Sonata

  • miles
The contact owns a 2013 Hyundai Sonata. The contact stated that the air bag warning indicator illuminated, which was a safety concern. The contact received notification of NHTSA campaign number: 18V137000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (Hyundai motor America, 10550 talbert ave, fountain valley, ca 92708, (714) 965-3000) was contacted and confirmed that the parts were not available for the recall remedy. The vehicle was not taken to the dealer for diagnostic testing or repairs. The manufacturer was notified and was not able to confirm when the parts were to become available. The failure mileage was not available. Parts distribution disconnect.

- Roselle, NJ, USA

problem #32

Mar 122018

Sonata 4-cyl

  • Automatic transmission
  • miles
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V137000 (seat belts, air bags). The dealer (coastal Hyundai, 915 w new haven ave, melbourne, fl 32901, (888) 690-0395) stated that the part was unavailable and could not determine when the part would be supplied from the manufacturer. The manufacturer was contacted. The contact had not experienced a failure. Parts distribution disconnect.

- Melbourne, FL, USA

problem #31

May 182018

Sonata

  • 79,000 miles
The contact owned a 2013 Hyundai Sonata. While driving approximately 35 mph downhill, a deer suddenly appeared in the road. The contact attempted to avoid the animal by steering to the right. The vehicle drove into a ditch and flipped over four times. The contact stated that none of the frontal or side air bags deployed. The police arrived and filed a report. The contact suffered a strained upper and lower back and an ankle contusion, which required medical attention. The dealer and manufacturer were not made aware of the failure. The vehicle was deemed destroyed per the insurance company and was towed to a lot. The approximate failure mileage was 79,000.

- Federal Way, WA, USA

problem #30

Jul 022018

Sonata

  • 97,000 miles
The contact owns a 2013 Hyundai Sonata. While driving 55 mph and attempting to avoid a head on collision, the contact veered to the left lane and crashed into another vehicle. The air bags failed to deploy. The contact sustained a concussion that required medical attention. A police report was filed. The vehicle was towed to an auto body shop to repair the front end damage to the vehicle. The air bag failure was not diagnosed. The contact called key Hyundai of manchester at (860) 643-2700 (located at 21 hartford turnpike, vernon, ct 06066). The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 18V137000 (seat belts, air bags). The failure mileage was 97,000.

- Manchester, CT, USA

problem #29

Jul 142018

Sonata

  • 60,000 miles
Yesterday at 2:10 pm I was in a vehicle accident. I was in motion on the highway and a Jeep T-boned me. I had just turned onto the highway so I was O ly going about 20 mph. The other vehicle was coming out of a parking lot at a high speed and smacked into me. My vehicle then began spinning out of control down the road. I then came to a stop parallel to a few feet from a building. None of my airbags deployed.

- Enterprise, AL, USA

problem #28

Jun 012018

Sonata

  • 100,000 miles
The contact owns a 2013 Hyundai Sonata. While driving 75 mph, the contact fell asleep and crashed into a highway barrier and a cement post. The air bags did not deploy. The contact sustained injuries to the neck, collar bone, and back that required medical attention. A police report was not filed. The vehicle was towed to an independent mechanic. The local dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was 100,000. The VIN was not available.

- Colton, CA, USA

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