10.0
really awful- Crashes / Fires:
- 6 / 24
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 41,995 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
At 83, 000 miles on my vehicle my car stop while I was driving. I had to get it towed to a car shop were I was informed there was something wrong with my engine. This car is a 2014 with early engine issues.
- Monroe, LA, USA
On June 15, 2018, my car caught fire while driving down interstate 70, near greenville, Illinois. There was no warning, just a noise similar to a loose piece of plastic. Black smoke billowed from behind the vehicle, and as I attempted to pull over, the engine shut down. Once we were on the side of the road, the fire was visible from under the engine. We contacted 911. The car is a total loss. This car had various recalls, all deemed 'resolved' by Hyundai. They did extend the warranty due to the known issues. I have reached out to them daily and have not heard back.
- Bourbonnais, IL, USA
The contact owns a 2014 Hyundai Sonata. While driving 70 mph, the vehicle stalled without warning. The vehicle was towed to preston Hyundai (4327 preston rd, hurlock, md) where it was diagnosed that the engine was defective and needed to be replaced. The manufacturer was notified of the failure and provided case number: 11368681. The failure mileage was approximately 83,000.
- Greensburg, PA, USA
I wos draving on the haiway 75 South tampa. And the motor stop working. And the mecanic sed the motor have problem on piston # 2. and now I have new motor on mi car.
- Ocala, FL, USA
Vehicle stalled out twice while driving and then a little while later ehicle started smoking/fire and stalled out while driving & wont crank; car had to be pushed off the highway and had to be towed
- Maysville, NC, USA
The car was token the dealer, where it was bought, since they had told us they had some repairing to do but the car stayed the same. The engine makes a very unpleasant noise, every time. With the steering wheel, while turning left, it semi gets stuck. In order for that to not happen, you basically have turn it right away. It is at very high risk due to the fact that if it would manage to get stuck, it may cause an unnecessary accident. When it comes to the wheels, every time it turns left or right it makes a very rocky noise. We have called time and time for a reparation or to at least have something done. No one has seemed to really care nor catch their attention.
- Anaheim, CA, USA
The contact owns a 2014 Hyundai Sonata. While driving 80 mph, the vehicle failed to accelerate while depressing the accelerator pedal. Also, the rpms increased and the service engine warning indicator illuminated. The contact pulled the vehicle over, turned it off and restarted it, shifted into drive, and the vehicle operated normally. When the failure occurred, the gear shifter was not registering a position such as drive or park. At times, the vehicle fails to downshift. The contact called drivetime used cars (8341 Indiana ave, riverside, ca 92504, (951) 353-2277) where she recently purchased the vehicle and was advised to take the vehicle to pep boys in san bernardino, ca where it was awaiting diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000.
- San Bernardino, CA, USA
Takata recall, my engine has a very serious shake, it only happens every once in awhile and the car is always warm before so I know it's not just cold. When it shakes my voice even shakes it's so bad. I have pulled over and lifted the hood to find the entire engine severely shaking. This needs to be recalled. Very unsafe.
- International Falls, MN, USA
My car had an engine recall and Hyundai did not fix it because it is a rebuild car but the engine problem was after the collision so it has nothing to do with the crash, they should fix it. I have a baby and the car just stop at the middle of the turnpike, me and my baby could get hurt because of Hyundai
- Cutler Bay, FL, USA
Takata recall. I have once experienced a mysterious engine stall for my automatic transmission car. I was taking a right turn at a stoplight, the steering wheel locked and I could not change the drive status from drive to park. I just had to turn off the car. Luckily I was not in a dangerous situation.
- Santa Monica, CA, USA
The engine stalled on seversl occasions and the dealership could not duplicate. On 7/21/2014 it stalled again while in gear.,closing damage to front bnker sterling loss control while backing out of hndicap spot. There is an insurance claim, towing, body shop repair and rent a car costs.
- Boynton Beach, FL, USA
I am having an issue with the panoramic sunroof. I has loud rattle sound as hell. I have contacted several times before my warranty expires but they refused to fix
- Daly City, CA, USA
The contact owns a 2014 Hyundai Sonata. While attempting to start the vehicle, the steering column locked up and the vehicle failed to start without warning. The vehicle was taken to a local dealer (round rock Hyundai, 2405 N interstate 35 frontage rd, round rock, tx 78664), but they were unable to duplicate the issue. The vehicle was not diagnosed or repaired. The manufacturer was notified of the issue. The VIN was unknown. The failure mileage was 21,000.
- Bertram, TX, USA
The contact owns a 2014 Hyundai Sonata. While driving various speeds, the vehicle shook violently. The contact stated that the speedometer failed to indicate the increase in speed when the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to tuscaloosa Hyundai (3831 hargrove rd E, tuscaloosa, al 35405 (205) 752-8113) where it was inspected and the tires were balanced. The dealer diagnosed that the motor mount needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the front brakes and the front passenger side axle needed to be replaced. The brakes were repaired, but the axle was not repaired. The contact referenced NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was 63,315.
- Tuscaloosa, AL, USA
I went for an oil change, and they listened to my engine for the engine recall. I told the service department that it was the noisiest starting car I have ever owned. I believe they out an oil additive in it to quiet my engine before testing it to try to avoid replacing the engine. It is suddenly the quietest starting car I have ever owned. This upsets me greatly, as I believe they are not honoring the engine recall by using an engine quieting additive. I have been working on cars for over 40 years. I am very jn happy that this is happening.
- Pittsburgh, PA, USA
Hyundai Sonata engine failure. I was driving and my car stalled in the middle of the road. I put it in park and put my hazards on. I proceeded to start the car and when I did, the car caught on fire. Smelled like wires on fire. Hyundai was notified and my car was towed and fixed at the dealership. It took about 6 weeks to fix. To my disappoinment, Hyundai is only offering 12K miles or one year warranty. This car has had several recalls and I have brought it to the dealer for every one of them. I spent 30K on this car (Hyundai Sonata 2.0T) love the look of it but not reliable. I have sent them a letter to ask for a better warranty on the "new" engine they replaced.
- San Clemente, CA, USA
Takata recall - car is blowing out smoke - in 700 miles it has lost 2 quarts of oil, it has under 50K miles, it is covered under 2 different recalls thru Hyundai but they refuse to replace the engine, when you try to accelerate - the car will hesitate and then all of sudden blow smoke out the back - so much that you think the car is going to catch on fire, we have had it in the dealership 3 times already - contacted them other times in between. Now when trying to accelerate at just 1 RPM smoke comes out the back car starts shaking like its going to stall out check enginge light comes on - a few seconds later big cloud of smoke comes out back and car will then move leaving trails of smoke behind. Check engine light went off. Hyundai said unless the check engine light is on - it wont matter. They just want us to do a oil consumption test - the engine is making a knocking noise. Hyundai has heard it too. We leave so much smoke that we cant see a car behind us. It can barely make it to accelerate on the highway. 6/21/17 - massey Hyundai hagerstown 7/18/17 - massey Hyundai hagerstown 8/28/17 - massey Hyundai hagerstown Hyundai case #10553414 - they know about it! we have had it towed to the shop 2 times now.
- Hagerstown, MD, USA
We were driving to hesperia in the pouring rain just passing the cajon pass on the freeway when we heard a knocking coming from the engine & moved our way over to the slow lane & made our way off the freeway. Upon exiting the engine completely died while we were driving & would not restart. We luckily made our way over to the shoulder to pull over & had to wait over 2 hours for a tow truck to tow us 62 miles home.
- La Puente, CA, USA
Driving at 70 mph the car seized up. It did this 3 times in six miles. Scariest event I have ever had happen in a vehicle.
- Hudson, WI, USA
- La Grange, NC, USA