Sept 30, 2021 I was driving home on the highway with a speed limit Of 65mph, I was in the far left lane when my car started slowing down and all of my MIL's lit up the dashboard. I started panicking stepping on the gas pedal to speed up because of the traffic but I was unable to. But i managed to pull over to the shoulder then I turned off the car, waited a few minutes, then started the car back up. I proceeded off the exit managing only 35mph max speed. I had someone check my car And they found out I was low by 2 qts of oil. But prior to this I had just had my oil changed 1 month before. The car has 116100 mi on the odometer. The next day I contacted my local Hyundai dealership and was told I will need to have the car towed to them at that location. I was also told the time frame for someone to look at my car and repair would be 90 days turn around time. They advised me to contact other surrounding Hyundai dealerships. I contacted the another dealership and was told that I needed an appointment and I was scheduled to bring my car in a week later. My car has been at the dealership since 10/5/21. On oct 8th I was told they needed to perform a complete engine diagnostic, and a bearing clearance test to determine if the bearings have failed which results in internal engine failure. Which turned out to be a P1326 code. They also informed me that the engine would need to be replaced but would need it authorized by corporate. This is the message I received from Hyundai personnel: "We will submit a request to Hyundai on how to proceed. They will need to submit the requested maintenance records. Next time hearing from Hyundai personnel was on November 11th I was informed that records show that the status of my car is still "pending". My car has not been approved by Hyundai corporate as of this writing and I can't get a loner because they don't have the program anymore!

- Winston Salem, NC, USA

Engine failed spun bearing. Hyundai said they will not cover their defective engine.

- Northeast, MD, USA

My 2014 Hyundai Sonata shut off while I was driving twice. There is evidence of a knocking sound. Three different mechanics mentioned a possible recall from 2017 but my car wasn't serviced for it.

- Davie, FL, USA

The acceleration and, subsequently, the engine failed while on the freeway. All warning lights came on. This was a high-risk and potentially very dangerous situation to be on the freeway and have your vehicle suddenly lose power. The car was towed by AAA to a nearby service center. The mechanic there, as well as the AAA mechanic, both identified the engine issue and were aware of the current recall issue. They instructed to tow it to a dealer. It sat at an off-site lot owned by the Kearney Mesa Hyundai dealership for over a month, requiring car rental fees in excess of $1,000, before it was even diagnosed as an engine failure. But now, it still hasn't been approved by Hyundai Motor America for an engine replacement. First, I was told that they needed maintenance records. I provided those, plus all the recall notices I had received related to this, and for which I had brought the vehicle in for. They said the maintenance records weren't sufficient to reach a final decision. I was told by the dealership that they have asked them "to take pictures of the valve train, which requires them to remove the valve cover and order additional parts to reinstall in the event the engine is not approved." I don't understand this lengthy process -- and making me jump through hoops -- considering Hyundai is already under a concent order and subject to a total civil penalty of $140 million for its untimely handling of these engine recalls in the first place. Their website says: "Hyundai is committed to ensuring the quality and integrity of all our products through continuous improvement. In the event of a safety-related defect in one of our vehicles, Hyundai acts swiftly and efficiently to recall and fix the problem at no cost to affected customers." LOL. Also, when I first entered my VIN # it showed as having the recall issue now, all of the sudden, it doesn't. What's interesting is that when this There are no open Safety Recalls or Service Campaigns for this vehicle.

- Redondo Beach, CA, USA

2014 Hyundai Sonata ([XXX]) 137,000 miles engine stalled at 70 mph on interstate. Loss of power to entire vehicle in heavy traffic. No warning lights or early indications of problems. The event caused 2 cars to leave roadway to avoid crashing. After getting to emergency lane the engine started back up with no malfunction indicator lamps or check engine light. Completed the remaining 5 mile trip at slow speed with the vehicle stalling once again as I was parking. This vehicle had recalls and never received any information regarding them. Hyundai denied engine replacement for not having knock sensor update performed. Purchased the car on February 7, 2017 and took car to dealership on August 21,2018 because of no brake lights. They performed inspection on 2 recalls that I was not aware of because I received no information on. The dealership never mentioned an open service campaign regarding a knock sensor update (Remedy date August 9,2018) that could have warned me of these problems and extended the engine warranty to a lifetime warranty. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Munford, AL, USA

The contact owns a 2014 Hyundai Sonata. The contact stated that while his son was driving 30 MPH, the check engine warning light illuminated the instrument panel with an abnormal clicking sound coming from the engine. The contact towed the vehicle to an independent mechanic who informed him that the vehicle was no longer safe to be driven. The contact then called a dealer and had the vehicle towed to the dealer for a diagnostic test. The contact was informed that the engine had failed and that the dealer needed approval from the manufacturer to replace the engine. The contact was called back and informed that they would not be able to service the vehicle because the vehicle had a salvage title. The contact then called the manufacturer directly and was given the same information. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 79,000. From contact: Hyundai National has been extremely uncooperative. It was explained to them that the vehicle was about to prove fatal to his son, but none of the executives (to which the contact reached via email) replied via email. The case manager was rude and said she is the ultimate authority to make any decision and she has made a decision that Hyundai will not cover the repair of the vehicle. It should be noted that the salvage title of the vehicle had nothing to do with the engine. It was hit at the rear right due to which the vehicle was salvaged. Similar problems have happened with many many Hyundai vehicles. Do not know why it is not a national recall.

- Richardson, TX, USA

My engine cut out on me driving down the interstate and my check engine light started flashing. After getting my car off the road safely but barley I turned it off and turned it back on and check engine light still flashing and now my car will not proceed higher than 2000 rpm or over 60 mph. Took my car to a shop and the ran scanner and it came back as knock sensor. That was replaced and my car did the same thing after driving it about 2 miles. They ran the scan codes again and this time it came back as VVT solenoid. That was replaced but while replacing the solenoid When took out there was copper/metal shavings on the solenoid. Doing further investigation on this it is shown that the car of the same year make and model I have has had recall for engine failure for the bearings which would cause the shavings on my solenoid but my car is not under the recall but having the same exact problem.

- Sidney, OH, USA

Dear Sir/Madam, I bought the vehicle in 2016 from a local dealer, unknown to me that the vehicle had a branded/salvage title. After driving for a few years, about a month and half ago, while driving the engine just stalled on me. After having back and forth with Hyundai National Team and Hyundai Corporate, they denied my warranty claim that because its a salvaged title. The engine is original and was not tempered with as confirmed my Local Hyundai Dealer. Hyundai has currently recalled about 1.6 Million vehicles due to premature bearing wear and potential engine failure issue. The vehicle currently has 65,000 miles on it, and the engine breakdown is an internal failure. Having a salvage title should not be a reason to deny the claim especially when its not a cosmetic problem but an engine failure itself. Spending $6,000 - $8,000 on a new engine is completely unaffordable for me. I will appreciate any help you can provide after I have been suffering without car for almost 2 months in these difficult COVID times.

- Clifton, NJ, USA

Engine caught fire due to recall not complete, after taking it to mechanic to replace the fire damaged fuel line and engine wire harness, engine somehow lost compression and wouldn't start. Oil level and oil were good, engine started making knocking noise before catching fire. Manufacturer is refusing recall for the engine.

- Inman, SC, USA

I WAS DRIVING 70 MILES PER HOUR WHEN MY CAR STARTED SLOWING DOWN AND THE CHECK ENGINE LIGHT WENT ON. I COULD NOT GO MORE THAN 40 MILES PER HOUR ON THE FREEWAY. MY ENGINE STARTED MAKING A KNOCKING NOISE THAT EVENTUALLY CUT THE ENGINE OFF. I was told that the engine has a lifetime warranty according to the Hyundai Motor America and Kia Motors America Resolve Engine Litigation [https://www.hyundainews.com/en-us/releases/2883]. I am unable to get in contact with Hyundai.

- Manteca, CA, USA

Engine shut off without warning on the freeway

- Spring, TX, USA

On 06/11/2021, I visited Hyundai Harrisonburg, VA service center to perform some recalls as per the attached documents. I was told that the engine is covered by a lifetime warranty and they didn't charge me anything. They performed recall #162 for the engine problem & installed a special software to monitor the knocking problem. They didn't open the engine to check the crank or the bearing wear. They asked me to keep an eye on the engine and if any thing happens, I could return back immediately to them. Only after 6 days, smoke started to go out of the exhaust and I couldn't drive the vehicle over 40 MPH. I drove the vehicle to them and left it for a week. After a week; when I called them, they told me that the engine needs to be changed with a new one but they couldn't contact Hyundai USA to send them a new engine because the car was driven more than 120K miles as per Hyundai rule (10 years/120K miles). I told the service center manager that it's a lifetime warranty according to the Hyundai Motor America and Kia Motors America Resolve Engine Litigation [https://www.hyundainews.com/en-us/releases/2883] He said that Hyundai should approve it to replace the engine and I should contact them for approval. So I contacted NHTSA to get me that approval instead of wasting my time explaining the litigation. I couldn't drive the vehicle since then because of the heavy smoke. I towed it from the Service Center to my home and submitted the complaint. I consulted 2 mechanics who advised me not to drive the vehicle to avoid engine explosion or an accident. It's not safe to drive the vehicle for me and for others in the street. The litigation is very clear that engine warranty is lifetime and the problem that happened to it is what that warranty covers. Smoke and low speed driving mode are some of many symptoms of that issue. I am waiving my right of compensation for towing or rentals and I don't want any compensation other than engine swap ASAP. I want them to tow it back. Thanks

- Harrisonburg, VA, USA

2014 Hyundai Sonata, 65500 miles. Engine seized while driving on the highway. Complete loss of power. Car would not start after the incident. Hyundai dealership won't have time to diagnose the car for 1.5 to 2 months and won't provide a loaner or rental car. Likely several additional months after they look at it to get a new engine.

- Cedar Park, TX, USA

The contact owns a 2014 Hyundai Sonata. The contact stated while driving 40 mph, the vehicle stalled without warning while making an abnormal sound. The contact was able to continue driving to the residence. An independent mechanic went to the contact's residence and diagnosed that the engine failed and needed to be replaced. The vehicle was not yet repaired. Neither the dealer nor the manufacturer were made aware of the failure. The approximate failure mileage was 101,000.

- Miami, FL, USA

I was driving on a local road and the car started jumping so I pulled down the block to park it and it turned off.

- Elmwood Park, NJ, USA

On 4/16/2021, I was driving late in the evening on the 60 w freeway, my Sonata just turned off in the middle of driving. Luckily I was on the right lane closest to shoulder of freeway, it startled & scared my boyfriend & I. I was able to react in time to safely pullover on shoulder without harming my boyfriend & I or any other drivers, this is a serious safety hazard & could've had deadly results. I quickly shut off the engine & restarted Sonata, it was a little sluggish when turning ignition on, car turned on & I was able to drive home safely. The next morning, my boyfriend & I started the car again felt sluggish turning ignition on. I began driving on streets, as I was turning left the car shut off again. My boyfriend & I managed to safely push car off to side out of harm of traffic. Tried turning car ignition on, sounds like engine wanted to start but wouldnt. My boyfriend & I pushed car to my boyfriends house. On 04/20/2021, had car towed to auto shop for diagnostic testing for explanation of car suddenly shutting off & engine not starting.

- Eastvale, CA, USA

I was driving 70 miles per hour when my car started slowing down and the check engine light went on. I could not go more than 60 miles per hour on the freeway

- Lake Elsinore, CA, USA

My engine started making a knocking noise that eventually cut the engine off while in motion. As told the recall was about but Hyundai claim since my car salvaged, they won't pay for another engine when my is the recall problem. Now when everytime I cut the car on it makes a knocking sound then eventually cut off

- Arlington, TN, USA

The bearing broke in my 2014 Hyundai Sonata and the engine is seized. I was driving down the road when the car shut off with no warning

- Daytona Beach, FL, USA

2/6/2018-had recall inspection done at claremont Hyundai. All systems deemed ok. Apparently, the engine should have been replaced. I want Hyundai to replace my engine, and reimburse me for repairs. 2019-had 1 instance of engine cutting off while driving on a city street. 2020-had 2 instances of engine cutting off while driving; once on a city street, once on a freeway. Very dangerous! 2/5/21-engine cut off while driving on freeway. Engine light stays on continually. Paid $1,500 for repairs. (1 itemized receipt for full amount, 2 separate receipts for separate credit card payments). Engine light remains on, engine continues to cut off while driving. Mechanics can find no reason for problem..

- Claremomt, CA, USA