10.0
really awful- Crashes / Fires:
- 6 / 23
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 42,659 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
With a odometer reading of just under 135000 miles a warning light came on with a message that the hybrid battery was not being charged and then the engine developed a serious knocking sound. We pulled over to the shoulder of the highway. After having the car towed to the Hyundai dealership we found out that metal shavings in the oil meant that we needed to replace the engine
- Eugene, OR, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at undisclosed speeds, the steering wheel shook violently with an abnormal sound. Additionally, there was an abnormal sound coming from the engine. There was no warning light illuminated. The contact stated that the failure occurred once and the vehicle was taken to merced Volkswagen Kia Hyundai wholesale parts (1530 w. main St, merced, ca 95340) where the engine was replaced however, the failure recurred. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
- Clovis, CA, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to the local dealer downey Hyundai located at 7550 Firestone blvd, downey, ca 90241, to be diagnosed. The contact was informed that the engine was defective and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure however, there was no assistance offered. The failure mileage was 91,000.
- Covina, CA, USA
While driving this car, it stalled on its own. It's been running very sluggish - always keep up with oil changes. I see others are having the same issue and it's very troublesome that with all the complaints Hyundai is having with engines, I don't feel safe anymore driving this car.
- Toms River, NJ, USA
Sometimes while driving the car jolts back and then the gear indicator disappears on the gear shift and the letter disappears from the spot beneath the speedometer. When this happens and let off the brake the car stays still and when I attempt to accelerate the car struggles to shift gears. Also if this occurs repeatedly the check engine light turns on. I've told multiple dealerships and carmax about this issue but every diagnostic test save for one never reports the problem and it seriously impedes my mobility.
- Wilmington, DE, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at approximately 15 mph, the vehicle would not immediately stop when pressing the brake pedal and the engine began to loose automotive power. Moments later smoke and flames were present coming from under the hood of the vehicle. Water was used to extinguish the flames. The cause of the failure was not determined. The local dealer (five star Hyundai 650 russell pkwy, warner robins, ga 31088) was notified of the failure. The manufacturer was not yet contacted. The failure mileage was unknown. Invalid VIN.
- Warner Robins, GA, USA
In park after car has sat over night or for 24 or more hours, the car will start but will not move into gear the car has less than 50,000 miles on it I have had regular oil changes. I am afraid to go very far for fear I won't be able to start the car and get home. My driveway is gravel and a little bit of an incline. Today was the 3rd time in this week.
- Anniston, AL, USA
My car has 89891 miles and while driving from work my car just shut off in the middle of the highway. An hour away from home and I was stranded for 7 hrs until I could find someone to tow/take me home.
- Las Vegas, NV, USA
My vehicle has been under an incomplete/in process recall for over 2 years. I've received numerous important safety recall notices from Hyundai letting me know over time 'the fuel feed line connecting the low pressure fuel pump to the direct injection fuel pump in the subject vehicles could develop a small crack over time due to ambient heat in the engine compartment. A damaged fuel line could allow fuel to leak, increasing the risk of an engine compartment fire.' As part of an product 'improvement' campaign last year I took my vehicle in to have a light sensor installed that is supposed to notify me should there be an issue as well as slow the vehicle down, I believe. I have received yet another notice to take my vehicle in to schedule the recall repair. I do not believe the problem is being taken care of. Hyundai should allow owners to trade in for a vehicle of like kind and quality since this recall is 2+ years in the making and is instilling fear in anyone driving vehicles affected by the recall. Repeated notices alerting owners our cars could catch on fire is not a solution.
- Colorado Springs, CO, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving, the vehicle stalled without warning. The contact attempted to restart the vehicle however, the vehicle failed to start. The vehicle was towed to the contact's residence. The contact stated that an independent mechanic came to her residence and completed a diagnostic test and informed her that the engine needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
- Wyoming, MI, USA
While driving on the highway, apx 70mph, occasionally my 2014 Sonata gls will completely die. This has happened at least 10 times not in the last two months, always when the car is in motion usually at highway speeds. The dash lights all go black, radio cuts off, and engine dies, for apx 2-3 seconds, and then usually turns itself back on like it never died. Occasionally though the car will not turn itself back on. When it dies, the steering also becomes very stiff and the brakes are extremely hard to use. My car has only 112xxx miles and has always been serviced regularly. There has never been any check engine light on or any codes stored when checked. I've contacted Hyundai service center multiple times. Each time they tell me that they can't help me, there are no recalls and I should 'check my battery connections'. I have, they are all fine. I'm very concerned for the safety of myself and my three children. Three mechanics now have checked out the car and they can't seem to find any problems.
- Glasgow, WV, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at approximately 55 mph, the vehicle stalled without warning. The vehicle restarted after two attempts. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 116,000.
- Bronx, NY, USA
While driving on highway, the vehicle engine stopped and car was stuck in the middle of highway. This has occurred twice now. It seems to be using excessive amounts of oil.
- Vernon, CT, USA
I just had an oil change no more than 1500 miles ago and I have no oil in my engine. It just disappears. And it constantly makes a knocking noise that Hyundai is unable to fix. Also I had my brakes changed and when I come to a sudden stop, the brakes lock up and make a loud thud noise.
- Douglasville, GA, USA
I had took the car to Dodge city ks to get the recall fixed for the engine and they said they changed the rods that where defective and as I was driving the engine started making a clicking noise and does not want to drive, shakes as I can tell nothing was fixed than I just got another recall for the fuel tube.
- Garden City, KS, USA
On my way home, heard a rattling noise coming from my vehicle. Pulled over to see if anything might has gotten stuck underneath and everything looked good. Drove it home and took it to a mechanic next day. Was told by my mechanic that the bottom of the engine is knocking, it had been burning oil internally and engine needs to be replaced. Contacted Hyundai and they stated that warranty had been extended to 120,000 miles and they only want to cover a small percentage to replace the engine.
- Chandler, AZ, USA
On August 20, 2019, my car's engine failed without warning while driving across a bridge during rush hour traffic. I had to rush to the shoulder closest to the lane I was driving, placing me at the left side or the median of the bridge. My car's check engine light did not show up, so when my car was towed to obrien Hyundai they were unable to identify or duplicate the issue. I refused to pick up the car after they had it for several days and after refusing to pick it up, they finally were able to duplicate the engine failure. They then shared there was a recall on the engine and that Hyundai would replace it for free. I drove the vehicle without issue, until June 3, 2020. My engine failed while in motion on a residential street. I was able to safely turn around and park my vehicle back in my complex parking. June 10, 2020 I got the vehicle towed back to the Hyundai dealership. They told me the engine failed again and I will need another replacement and Hyundai would cover it. I have no trust in Hyundai's replacement engines if the new one from August 2019 failed in under a year. I never received a recall notice before that point in August 2019 pertaining to an engine replacement. This vehicle model is a death trap and accident waiting to happen that I refuse to jeopardize my life and safety over.
- Cape Coral, FL, USA
The contact owned 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 20V121000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had experience a failure. The contact stated while parked in a driveway, he saw a spark and fire coming from the front of the hood. The contact stated that the fire also damaged his garage door and foliage around his home. The contact stated the fire was extinguished by the fire department and a fire department report was filed. The contact stated the vehicle would be towed to a salvage yard as it was destroyed by the fire. The contact called local dealer #1 cochran of monroeville (4520 william penn hwy monroeville, pa 15146 412-245-4380) to inform them of the failure. The manufacturer was made aware if the issue and a case was filed. The contact also mentioned that the engine had been replaced three times. The failure mileage was 120,000. Parts distribution disconnect. * (recall related incident)
- Verona, PA, USA
Once my Sonata hybrid reached 105000 miles it has reflected the exact issues of the other 2.4L engines. Loud knocking, lack of acceleration above a certain RPM and unable to go above 60 mph. The car is currently sitting in the drive way since it sounds like a rod is about to rip through it. The oil light comes on but only when turning. We have been denied since this VIN is not included in current recalls. All recommended maintenance has been done since we bought it brand new.
- Durham, NC, USA
- Las Vegas, NV, USA