10.0

really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,032 miles

About These NHTSA Complaints:

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problem #20

Mar 062023

Sonata

  • miles
I was commuting home from work when suddenly there was smoke coming from under the hood and the vehicle completely stopped working in the middle of the road. It would not accelerate and I had to get help to move it into a parking lot. I had to get it towed to my home. The car will not start. If we turn the key to try to start it, the engine starts smoking.

- Sacramento, CA, USA

problem #19

Nov 102022

Sonata

  • miles
I am the owner of a 2014 Hyundai Sonata. That car is 8 years old and has 69K miles on it. At no time did Hyundai Motor Company notify that my car was impacted by an engine failure recall. On November 10, 2022 the car was being driven. At no time did it give any potential warning, instead the car fully stopped while in motion at 25 mph. There was no warning, no lights appeared on the dashboard until the car had stalled itself out. When I called the local dealer where the car was purchased, I was promised a call back. That call never came. I was able to contact someone at corporate who did confirm the vin number of my car is on an engine recall. I was told to contact a local dealer to find someone to replace the recall alerts. Again the local SURESKY dealer cannot help me. After spending 4 hours on the phone, I was able to connect with someone in a service department who indicated that the return volume of these car is so extensive that they are backlogged 3 to 4 more. I would encourage all users of this car to immediately end use of it. I would encourage all users to look into local LEMON laws. This entire recall was handled completely wrong by Hyundai Corporate who. Nobody can answer questions, they can only pass you around. The company should be investigated for consumer fraud at the state and federal level. The company should be investigated for proper accounting, proper tax reporting, for the recall.

- Monroe , NY, USA

problem #18

Jan 292022

Sonata

  • miles
January 29th my check engine light came on and I was not able to go no more than 40mph. there is a knocking noise coming from the engine. took it to autozone and the code was P1326. Now when I start it up it has a smoking smell to it and the knocking is getting louder. I have not driven my vehicle since January 29 2022 The knocking noise first started January 24th. I see there is a recall for this issue with other Hyundai vehicles but for some reason it is not showed for my vin. One Hyundai dealership told me they can not look at my vehicle until march1

- Lancaster, TX, USA

problem #17

Oct 272020

Sonata

  • 92,183 miles
The check engine light illuminated intermittently at 92K miles, then the engine started making noises intermittently, and then the vehicle was slow to accelerate intermittently. The knock sensor software upgrade had previously been installed. The synthetic oil had been changed at 82K and 86K. South point Hyundai changed the oil, replaced the battery and turbocharger at 92381 miles. Around 93246 miles the intermittent engine noises and intermittent no acceleration and slow acceleration are back, and the check engine light is not illuminating. Returned my Sonata to South point Hyundai who reports the engine is bad, but there are no diagnostic error codes, and they are waiting to hear back from Hyundai on how to proceed. Hence, the knock sensor software update is not a corrective action for detecting engine failure, alerting drivers to engine failure. The knock sensor software update is not an effective screen for engine defects. The engine noises occur when the vehicle is stationary, in motion, on a city street, and on a highway.

- Austin, TX, USA

problem #16

May 012020

Sonata 4-cyl

  • 103,000 miles
Once my Sonata hybrid reached 105000 miles it has reflected the exact issues of the other 2.4L engines. Loud knocking, lack of acceleration above a certain RPM and unable to go above 60 mph. The car is currently sitting in the drive way since it sounds like a rod is about to rip through it. The oil light comes on but only when turning. We have been denied since this VIN is not included in current recalls. All recommended maintenance has been done since we bought it brand new.

- Durham, NC, USA

problem #15

Nov 112019

Sonata 4-cyl

  • 90,000 miles
As I was driving on the highway at 75 miles an hour in severe traffic car started to make noise and blink check brake. Then it started to slow down to around 10 miles an hour and new message was hybrid system warning do not drive. If I was not on the end lane I would have been in an accident. My kids and partner are traumatized. Very dangerous design needs to be looked at.

- Las Vegas, NM, USA

problem #14

Nov 152019

Sonata

  • 115,447 miles
Engine light came on not long after the oil light came on checked my oil and found metal flakes on the dipstick car died still rolls over makes a loud noise when accelerating and doesn't want to accelerate

- Muskegon, MI, USA

problem #13

Apr 252019

Sonata

  • 92,817 miles
2014 Hyundai Sonata was dropped off to nearby Hyundai dealership for scheduled recall appointment campaigns 180, 953, 160, 162, and 946 on 04/24/2019. Dealership communicated to me all recall inspections were made, and no further repairs or replacements to the car was needed at approximately 11:30am on 04/24/2019. Car was then picked up through the sales department at my earliest convenience on 04/25/2019 at approximately 7:00pm. After driving 9 miles on a 55mph street, my car lost immediate acceleration/power causing the speed to reduce without warning, and without brake lights activated (witness to this is the individual who drove me to the dealership to pick up the car, and was currently driving behind me at the time of the incident). After immediate loss of acceleration/power (the car was moving at 55mph), the check engine light began blinking. The car was immediately moved off the road, and a burning smell was detected after removing myself from the vehicle. As the service department was unavailable, the sales department from who gave me my car we're unable to properly assist me with receiving a tow back to the dealership, and provide me with a loaner car for the cars inability to be driven. At approximately 8:50pm, a tow arrived to take the vehicle back to Hyundai's dealership in which the recall inspections and campaigns were performed. Dealership approved a rental for the following day, yet unavailable/unable to be approved until the service department re-opened. Currently, the dealership has me in a rental car through enterprise, covering the cost except for $1 a day (which is to be paid by me). More so, as this is not my car, an additional coverage charge of $9 per day was required to insure me coverage in the event the rental is involved in an unexpected accident. As of 04/28/2019, I am waiting to hear an update from the dealership about my car.

- Rock Tavern, NY, USA

problem #12

Sep 182018

Sonata

  • 95,000 miles
I was just entering the city slowing from a 55 mph zone to a 45 coming up to a traffic light when I hit the brake to release the cruise control, as I slowed down with my foot still breaking then released the brake the cruise tried to reactivate. I pressed the brake again and released and again the cruise feature tried to accelerate. I did notice that the 'set' light was off as it does when you brake but the cruise was still trying to speed up when brake released. I purchased this vehicle new, it has a little over 95K miles, but I have never had this issue before. I came to a stop at the light at which time when I released the brake it was not trying to self-activate. Especially coming into city traffic this was very concerning.

- Olive Branch;, MS, USA

problem #11

Sep 232017

Sonata 4-cyl

  • Automatic transmission
  • 71,000 miles
The contact owns a 2014 Hyundai Sonata. While driving various speeds, the vehicle lunged forward and backwards, lost power, and the cruise control disengaged. There were no warning indicators illuminated. The failure recurred numerous times. The vehicle was taken to automax Hyundai del city (4401 tinker diagonal St, del city, ok 73115, phone number: (405) 606-4000), but was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 71,000. Consumer stated she reported this problem to Hyundai del city. They couldn't find a problem. Updated 7/26/18

- Seminole, OK, USA

problem #10

Aug 222017

Sonata

  • 63,315 miles
The contact owns a 2014 Hyundai Sonata. While driving various speeds, the vehicle shook violently. The contact stated that the speedometer failed to indicate the increase in speed when the accelerator pedal was depressed. There were no warning indicators illuminated. The vehicle was taken to tuscaloosa Hyundai (3831 hargrove rd E, tuscaloosa, al 35405 (205) 752-8113) where it was inspected and the tires were balanced. The dealer diagnosed that the motor mount needed to be replaced. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed that the front brakes and the front passenger side axle needed to be replaced. The brakes were repaired, but the axle was not repaired. The contact referenced NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer was not notified of the failure. The failure mileage was 63,315.

- Tuscaloosa, AL, USA

problem #9

Jun 012017

Sonata

  • 25,000 miles
The contact owns a 2014 Hyundai Sonata. While driving, the accelerator pedal was applied and the vehicle failed to respond above 60 mph. The vehicle stalled without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 25,000.

- Framingham, MA, USA

problem #8

Aug 102016

Sonata

  • 28,000 miles
The contact owns a 2014 Hyundai Sonata. While driving approximately 55 to 60 mph on a highway, the vehicle lost power. The accelerator pedal was applied, but the vehicle continued to lose power without warning. The vehicle was pulled over to the side of the road and restarted. The vehicle was driven home and the failure recurred. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 28,000.

- Brooksville, FL, USA

problem #7

Jan 042014

Sonata

  • 500 miles
Steering wanders on a straight road. Driving in a straight line is nearly impossible. More noticeable at highway speeds, but also at city speeds, the vehicle requires constant correction to maintain a straight track. The car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The steering wander creates hazardous driving conditions, especially on wet or icy surfaces and driver fatigue, which poses a public safety hazard. The vehicle has been brought to the Hyundai dealership over 10 times for resolution, and the manufacturer has been informed twice. The dealership and manufacturer denies there is a problem and states that the individual does not know how to drive and/or that the individual would have to wait for a recall. Hyundai us has not been responsive to complaints. Cruise control has failed to operate since vehicle was purchased new. Hyundai has attempted 3 repairs and are now denying claims.

- Granby, MO, USA

problem #6

Apr 092016

Sonata

  • 40,800 miles
As I was exciting the freeway I began to hear a "knocking" sound, as I made the turn on to the street the car completely shut down and all the lights on my dashboard came on. Since I was in the middle of the street I attempted to restart the car and after initially starting up it then abruptly turn off once again about 20 seconds later. At this point I managaged to pull into a parking lot with the left over momentum. Had to get it towed to the newrest Hyundai dealer. After they inspected it, they determined my crankshaft had seized and 2 and half weeks later here I am still waiting for an engine they say is on backorder.

- Compton, CA, USA

problem #5

Jan 222016

Sonata

  • 23,550 miles
Had a near death incident at freeway speeds in heavy rain when the car lost total control, hydro-planed from the 2nd to left lane and hit the cement barricade on the left and in the process the steering wheel is locked along with the brakes and with that impact, ricocheted all the way to the right hand shoulder of a 4-lane freeway before coming to a stop. Freeway is 280 S (san francisco to san jose). Location was palo alto, just a few miles after sand hill rd exit (menlo park) where the freeway is just straight for miles without any steep curves. Have driven so many other brands over the last 20 years in heavy rain on the same freeway without an incident. The car cannot handle freeway speeds and became very unstable. Could be defective tires, their technology controlling the wet traction which caused hydroplaning etc fortunately there were no other cars in proximity else could have been a bigger accident.

- Saratoga, CA, USA

problem #4

Dec 222014

Sonata

  • 20,000 miles
My vehicle has for the last year showed signs of the recall and we have gotten a Hyundai to fix it with a ring but the next day the vehicle showed the same things. The symbol in the middle that displays drive when it disappears the car struggles to accelerate and drive, and when I come to a complete stop with it disappereared the car takes alot of gas to accelerate. Which I believe is from the transmission and the car not being on the same page.. which is terrible as it can cost a lost of life due to the car suddenly stopping and it is a extreme hazard to myself and my family. And I wish that Hyundai would do something or replace the vehicle.

- Havelock, NC, USA

problem #3

Feb 262015

Sonata

  • 3,800 miles
The contact owns a 2014 Hyundai Sonata. While driving at various speeds, the vehicle accelerated independently without any warning. The contact stated that the vehicle had to be shifted into park in order to decelerate. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 3,800.

- Charlottesville , VA, USA

problem #2

Sep 292014

Sonata

  • 15,000 miles
1) the miles per gallon reading is unpredictable its advertised to give around 27 combined but I have never reached that 27 mpg, though I drive in low RPM ) the vehicle does not slow down for long distance even after releasing the gas pedal resulting in abrupt braking in lieu of gradual braking in stop & go traffic 2) the drivers side seat malfunctioned at around 15,000 miles 3) the car has a leak from 1000 miles onwards but the service center refuses to help, I called Hyundai they advise me to call the service center, I feel as if after a valuable investment there's no customer satisfaction or customer redressed process. 4) lack of corporate service department that can answer warranty related questions.

- Miami, FL, USA

problem #1

Aug 042014

Sonata

  • 1,226 miles
As rptd to Hyundai motor amer. (hma) via cust. Care line & preliminary investigation rpt. Vehicle: 2014 Hyundai Sonata SE 2.0T sedan details of incident: Incident occurred while parking the vehicle in parking lot. Parking spot: Perpendicular parking (park between painted lines) curb, shrubbery and wall in front of spot (in that order). Approached parking spot, toward front of parking spot applied brake. Upon application of the brake the vehicle suddenly lurched forward --- felt like it was flying --- went forward and over the curb and stopped in the shrubbery before the wall (did not hit the wall). Seat belt prevented injury (head movement only). Fyi, no airbag deployment (given situation I would not expect deployment). After landing in shrubbery, reversed vehicle out and back into parking spot. Damage to vehicle appears to be all front end (bumper, fenders, hood, under front end, possibly engine). There is significant damage to front of vehicle. Aug 4, 2014: Rptd to cust. Care. Aug 11, 2014: Hma received completed pir packet & vehicle towed to local dealer. Aug 18, 2014: Told (by service advisor) vehicle picked up from dealer on Aug 14, 2014 for 3rd party engineering inspection. However, owner's insurer conducted claims evaluation on Aug 15, 2014 at same dealer. Aug 20, 2014: 3rd party inspector called owner trying to locate vehicle. Hyundai case worker and local service advisor unable to locate vehicle. Aug 25, 2014: 3rd party inspector committed to find car (estimated inspection and release date Aug 27, 2014). Aug 27, 2014: 3rd party inspector found car in local dealer's service lot (vehicle was lost' for 2 weeks). 3rd party inspection completed Sep 2, 2014 and vehicle released for body work repairs. 3rd party inspector was not authorized to provide any information on findings of inspection, expected turnaround of hma review is an additional 2 weeks.

- San Jose, CA, USA