10.0
really awful- Crashes / Fires:
- 12 / 1
- Injuries / Deaths:
- 19 / 0
- Average Mileage:
- 45,964 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The airbag light turned and stayed on. I checked my Sonata in a repair shop and the diagnostic test reads a clock spring resistant too high. It recommended a clock spring replacement. I checked on the internet and found there was a recall for clock spring recall for Sonata 2011-2013, but my Sonata is 2014. Not sure why my 2014 model was missed. Please check if the clock spring in 2014 has the same model as Sonata 2013. If yes, please add Sonata 2014 to the recall list. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
- Aliso Viejo, CA, USA
Dash cracking severely over Airbags...Hyundai refuses to address the problem even though they had a PRIOR RECALL for the Same Issue. The Spiderweb Cracking is severe enough I am concerned my airbags will deploy without warning. Leather in Limited Model Seats Cracks and Disintegrates so badly the Power Motor and Components are exposed and compromised.
- Key West, FL, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that while approaching a stop light at 30 mph, another vehicle that was making a left turn on the opposite side of traffic hit her vehicle head on the front driver side. The contact stated that none of the air bags deployed. The contact stated that the right side of her body was sore due to the impact, however, she did not seek medical attention. The authorities were called to the scene and the other driver was arrested for drunk driving. The whereabouts of the other drivers injuries were unknown. A police report was filed at the scene. Due to the failure, the vehicle was towed to an independent mechanic where it remained in their possession. The dealer nor the manufacturer have yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.
- Holly Springs, MS, USA
My vehicle struck another vehicle straight-on, broadside in a "T-bone" accident at approximately 40 mph on a two-lane, 45 mph roadway on a clear, dry, sunny day with no time to apply my brakes and neither the steering wheel airbag nor the driver's side side air bags deployed. The speed of the other vehicle then caused my vehicle to be dragged across the oncoming lane and up a five foot embankment. Only the passenger's side side air bags deployed on impact. The steering wheel air bag later deployed when my vehicle was being towed. My vehicle is a total loss. The other vehicle's two driver's side doors were pushed in past the frame of the car. The air bag recall for my year allegedly doesn't apply to my VIN.
- Milford, PA, USA
Vehicle traveling 35 mph initiated evasive maneuver in order to avoid side collision with another vehicle entering traffic. 'swerving' action led to head-on collision with a stationary utility pole. No airbags of any type deployed.
- Yuma, AZ, USA
Air bag light on control module failed for no reason. Cost me $1,141 to have dealer replace control module. I suspect the failure was due to wiring in tensioner recall. After Hyundai tensioner recall in 2017 no accidents.
- North Reading, MA, USA
The driver's and front passenger's airbags exploded severely injuring me and my daughter. I was sitting in the driver's seat, my daughter was sitting in the front passenger seat. I was driving slowly turning left when a speeding van hit my car on the driver's side. I and my daughter became unconscious on impact because the airbags in my car exploded causing us severe head, chest, neck and back injuries. We were taken to the emergency room at lake norman regional medical center in mooresville, nc, and then transferred to atrium health level 1 trauma center in charlotte, nc.
- Mooresville, NC, USA
Lost control of car on minor ice patch on the interstate. When it finally caught traction, it was slung into the side of a semi truck traveling at 75 mph, but the air bags failed to deploy. The driver was injured, the front end was destroyed, and the car was totaled. Can obtain crash report and better photos if needed, just don't have them on me at the moment.
- Jacksonville, FL, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The vehicle has been at the dealer for more than 60 days and the manufacturer will not proceed with the repair of the safety recalls.
- Pittsburgh, PA, USA
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 18V137000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. (xxxxx) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was invalid. Parts of this document were redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Rio Rancho, NM, USA
I just bought this car about 2 months ago, I'm quite surprised to see a air bag light on a car that had less then 100,000 miles from the dealership that was certified preowned.
- Riviera Beach, FL, USA
2014 Hyundai Sonata. Consumer writes in regards to airbag not engaging during an automobile accident.
- Kirkland, WA, USA
The contact owns a 2014 Hyundai Sonata. The contact stated that the air bag indicator illuminated and remained lit. The vehicle was serviced per NHTSA campaign number: 18V137000 (seat belts, air bags) at carey Hyundai (3204 fruitvale blvd, yakima, wa 98902, 509-248-1500), but the air bag indicator continued to illuminate. The vehicle was not taken back to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 97,000. The VIN was not available.
- Moses Lake, WA, USA
The contact owns a 2014 Hyundai Sonata. While driving approximately 60 mph, two deer suddenly landed on the hood and two other deer collided against the driver side door. None of the frontal or side air bags deployed and the front driver and passenger seat belts did not restrain the occupants. No injuries were sustained and a police report was not filed. The vehicle was driven to the contact 's residence. Approximately four days later, the engine seized. The contact also mentioned that he received a recall notification for NHTSA campaign numbers: 17V226000 (engine and engine cooling) and 17V152000 (seat belts). The vehicle was towed to the dealer (autonation Hyundai corpus christi Texas, 6686 S padre island dr., corpus christi, tx, (361) 444-0156) where the engine was replaced per the recall; however, the cause of the air bag failure was not determined and the seat belt recall was not performed. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
- George West, TX, USA
Vehicle in motion, seatbelt retractor did not safely perform. Airbag did not deploy at the scene of an accident where I rearended a utility truck on a residential roadway (two lane). There was a city recycle truck in front of the utility truck which. Abruptly stopped. As a result, auto damage, personal injury to myself.
- Ocala, FL, USA
The contact owned a 2014 Hyundai Sonata. While making a left turn at 20 mph, another vehicle collided with the front driver side of the contact's vehicle. The contact noticed smoke and felt heat on her feet. A bystander pulled the contact from the vehicle and flames appeared underneath the driver's side. The fire department was called to extinguish the fire. The contact stated that the driver's side curtain and front passenger side air bags failed to deploy. The front driver's side air bag and passenger side curtain air bag deployed. There were no warning indicators illuminated. The contact sustained injuries to the chest, abdomen, and neck. The contact also sustained left and right leg and knee scratches and bruises that required medical attention. The driver and rear middle seat passenger of the other vehicle also sought medical attention, but the extent of their injuries was unknown. A police report was filed. It was unknown if a fire report was filed. The contact's vehicle was towed to a tow lot. The cause of the air bag failure was not determined. The vehicle was deemed a total loss. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 54,000.
- Rockford, IL, USA
While driving multiple indicator lights on the dash came on, (brake, ABS, tractions control, steering, seat belt, air bag and check engine lights.) T highway speed the transmission shifted into 1st gear and I was forced to exit the road immediately. I safely came to a stop and shut the vehicle off. I then restarted it and then I was able to safely get home. I then called aaa and had the car towed to my mechanic. My mechanic found that they could not communicate with most modules/computers that are in the car. After hours of testing, they discovered that the back up camera was corrupting the computer data lines and essentially shutting down crucial modules in the vehicle. Once the camera was removed from the car, the vehicle operations returned to normal. Please advise Hyundai of this issue, so other motorists can be spared this frightening experience. I will provide the invoice for repair and the failed part, which I have in my possession, if you need. Please contact me for further information.
- Lockport, NY, USA
On March 3, 2016 I was driving to work and was hit on the drivers side door by another vehicle causing thousands of dollars in damage. The other driver crossed the street from one parking lot to the other and that is when my vehicle was hit. The air bags did not deploy. My vehicle was in motion on a city street and the vehicle that hit my vehicle was also in motion. L will not be supplying any reports such as police reports. I would like to email it along with any other documentation you require. Please advise if this is all right to do and what email address to send it to and if there is a reference number. Thank you.
- Danbury, CT, USA
- Nashville, TN, USA