10.0

really awful
Crashes / Fires:
3 / 29
Injuries / Deaths:
8 / 0
Average Mileage:
36,898 miles

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« Read the previous 20 complaints

problem #468

Aug 012023

Sonata

  • miles
Car has a distinct burning smell when driving it. This has been going on since late summer of 2023. I moved to a different state from NC to AL. Had it inspected and because it wasn-??t smelling at the time the mechanic stated there were no issues. Also, got a recall for campaign 993 with my vin number from Hyundai and no dealership will honor it bc when they look up the vin it says no recall due. Please help me rectify this situation so I-??m not out of a car. I don-??t know if it-??s bc I relocated that I-??m not getting cooperation. I-??m not able to even schedule an appt with the dealership bc of this. Please help.

- Montgomery, AL, USA

problem #467

Nov 212022

Sonata

  • miles
The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not care for the issue or safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came on. A second round of oil consumption tests began along with a 90,000-mile service, including replacements of filter assy and gasket, four new tires and front and rear brakes, spark plugs, suspension/steering repair, shaft assy, engine repair, cooling system service, and fuel induction service. Shortly after, the car slows down even when my foot is on the accelerator. It feels like the vehicle will stall/stop (while driving in the middle of the road). I can see the rpm gauge erratically going up and down. The car lurches or jerks. I reported the jerky problem to the dealer at the second 1000-mi oil consumption test, but the dealer did not make any diagnostic tests or repairs because, per the dealer, "it did not jerk while we test-drove it." The problem continues.

- National City, CA, USA

problem #466

Nov 212022

Sonata

  • miles
The car has been having problems with oil consumption. The problem became known in 2022, but the dealer/service department (Frank Hyundai, National City, CA 91950) did not take care of the issue and did not care about safety. The dealer told me, "Your car is OK." On 7/3/2023, the engine light came on. A second round of oil consumption tests began along with a 90,000-mile service, including replacements of filter assy and gasket, four new tires and front and rear brakes, spark plugs, suspension/steering repair, shaft assy, engine repair, cooling system service, and fuel induction service. Shortly after, the car slows down even when my foot is on the accelerator. It feels as though the vehicle will stop. I can see the rpm gauge erratically going up and down. The car lurches or jerks. I reported the jerky problem to the dealer at the second 1000-mi oil consumption test, but the dealer did not make any diagnostic tests or repairs because, per the dealer, "it did not jerk while we test-drove it." The problem continues.

- National City, CA, USA

problem #465

Nov 142023

Sonata

  • miles
My break went out while trying to make a stop.

- Newport News , VA, USA

problem #464

Nov 282023

Sonata

  • miles
In the first incident(2020) after the check engine light was on, the car was towed and needed the valve cover and fuel pump gasket replaced due to leakage. In November of 2023, the check engine light kept flashing and again the car was towed to the dealer. The valve cover was removed and we were told a new engine was needed, but we would have to pay for it. We were old that we have neglected to keep oil in the vehicle.

- Chicago Heights, IL, USA

problem #463

Oct 012023

Sonata

  • miles
Between oil change intervals, the check engine light flickered intermittently. I checked the oil level and it was very low. I added 3 quarts of oil and took it to my Hyundai dealership. They performed all the oil consumption tests and told us that the car now burns seven-tenths of a quart every 1000 miles. Hyundai USA claims that this is acceptable oil consumption. I disagree of course. I called my service adviser at the dealership and requested that Hyundai replace the engine because a 2015 Hyundai Sonata with only 70K miles should not be burning that much oil. He agreed and told me to keep monitoring the oil consumption and if it burns 1 quart or more after 1000 miles, to bring it back.

- Chula Vista, CA, USA

problem #462

Nov 282023

Sonata

  • miles
Oil consumption issues. Had a brand new factory motor to replace original motor due to engine failure from oil consumption issues on June 29 2020 at 154,285 miles. The new motor only has 56,665 miles on it and I'm having to add extra oil in between changes because it is bone dry after about 1800 miles from oil change each time.

- Westport, KY, USA

problem #461

Jul 152023

Sonata

  • miles
The vehicle is demonstrating clear signs of engine failure based off the symptoms Hyundai states on its website for the rod knock bearing recall (no power, enters limp mode, white smoke out tailpipes, etc.) Hyundai states vehicle passes testing. Engine also has oil consumption issues, has had its PVC value fail twice in ten months, and burns through 1.5 qts of oil every 496 miles (has failed all 3 consumption tests). The vehicle has stalled out on multiple occasions and risked my/my child's life, has required cylinder cleanings and fuel injection cleanings, and the engine gets extremely hot. This is the second failed engine in the Sonata, and Hyundai has not stated if they will replace it.

- Wisconsin Rapids, WI, USA

problem #460

Nov 012023

Sonata

  • miles
After Hyundai Dealership performed RECALL 953, vehicle is having uneven engine idling, especially while stopped at traffic lights/stopsigns and when starting the vehicle. It is noticeable enough that I am concerned the theta ii engine is failing, or about to fail.

- Langhorne, PA, USA

problem #459

Oct 312023

Sonata

  • 180,000 miles
The contact owns a 2015 Hyundai Sonata. The contact stated while driving at an undisclosed speed and approaching a stop light, the brake pedal was depressed, and the vehicle stalled. The contact shifted to neutral and pushed the vehicle off the road and parked in a nearby lot. The contact stated that the vehicle was inoperable. The vehicle had not been taken to the dealer to be diagnosed. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 180,000.

- Goldsboro, NC, USA

problem #458

Oct 102022

Sonata

  • miles
My oil is burning with in a weak. And flludding out my spark plugss And then when I push the gas, my car just vibrates everything and it doesn't wanna go..Iknow other models were recalled for this issue. This issue has been fixed twice and it keeps happening.

- Shapleigh , ME, USA

problem #457

Jul 012020

Sonata

  • miles
My son was driving my car home from work and while waiting at a light, he went to go in the car would not move the engine. He just died right there in the middle of the street on him. He was stuck in the middle of the street for quite some time waiting for a tow truck because it was way too dangerous for him to get out of the car. It was during traffic hour. The car only had like 48,000 miles on it. After repaired by the dealer car started having other issues with the engine light coming on with intake manifold but dealer claimed that part is not covered, which that part is part of the engine that they supposedly replaced.

- Long Beach, CA, USA

problem #456

Sep 012023

Sonata

  • miles
Insurance companies are not proving insurance because of rise in theft of Hyundai vehicle. Now they are asking to install remote start kit for physical engine immobilizer. Cost of this installation is $350 - $500, Hyundai is not entertaining this issue. Hyundai are saying we have done anti theft software update but insurance companies are saying that is not enough.

- Bellport, NY, USA

problem #455

Sep 102023

Sonata

  • 162,553 miles
Hybrid system warning comes up often and everytime I take it to get assessed, something different is getting fixed. These repairs are all expensive out of pocket repairs. The problems continues to happen and I-??m constantly repairing something different.

- Davis , CA, USA

problem #454

Aug 072023

Sonata

  • miles
Vehicle displayed hybrid warning while moving through an intersection on a highway. The car's engine turned off along with the power steering and brakes. Had the light not been in my favor, I would have been unable to stop on a high speed highway with oncoming traffic.

- New Haven, IN, USA

problem #453

Jan 042023

Sonata

  • miles
I am 86 years old. I bought the car brand new so I am the original owner. I have kept the car perfectly maintained and garaged from the day I bought it. My wife is also 86. She and I are the only ones that drive the car. To date, it has 73,822 miles on it. The main issue I am having is random, unpredictable stalling and hesitation when trying to accelerate. We have also had unintended acceleration. This always happens at the worst times which causes grave concern for our safety. We have taken the care to the dealership here in Cape Girardeau, MO called Chris Auffenberg Hyundai. They've charged me $130 only to tell me nothing is wrong. I have continued to try to work with them and they now have decided a new fuel pump will fix this which is $730. I have noticed there are already hundreds of complaints on the 2015 that all say they have the same exact issues I am having but this dealership doesn't seem to care. Here is what I have read. "The most common issue in the 2015 Sonata lies with its faulty throttle control system, which can cause stalling, hesitation, and even unintended acceleration. Currently, there is no fix from Hyundai." My dealership will not acknowledge this even though it is public information. I feel like they are going to keep replacing parts and are taking advantage of me. [XXX] is the Service Manager at this dealership and I am not happy how he is handling this. Please let me know if there is any additional information I can provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jackson, MO, USA

problem #452

Aug 152023

Sonata

  • miles
This is the second engine that has been replaced for the same issue. It had a connecting road bearing failure & went into limp mode.

- Detroit, MI, USA

problem #451

Jul 062023

Sonata

  • 71,820 miles
The contact's friend owned a 2015 Hyundai Sonata. The contact stated that while her friend was driving at 20 MPH, a motorist informed her that there was a fire visible underneath the hood. As her friend opened the driver-side door, the vehicle became engulfed in flames. The contact's friend was taken to the hospital where she sustained severe burns to the left side of her body. The contact's friend had her skin grafted from the right side of her body to repair the severe burns sustained to her left thigh and ankle as well as other parts of her body. A police and fire report was filed. The vehicle was completely incinerated due to the failure. The remains of the vehicle were towed to an independent tow yard where it was deemed a total loss. According to the fire report, the fire was caused by an unknown electrical failure malfunction; the source of the failure was undetermined. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was 71,820

- Sachse, TX, USA

problem #450

Jan 022023

Sonata

  • miles
The driver's seatbelt does not retract. The engine is burning oil.

- Tequesta, FL, USA

problem #449

Sep 262023

Sonata

  • miles
Car stalls intermittently. When at a stop sign or red light, then when my turn to go I step on gas peddle, car starts to go, then stalls. I have to let off gas pedal and step on it again to get car going. This is dangerous as it leaves me in intersection and vulnerable to oncoming traffic. I had a mechanic check it out and they cleaned Throttle body, but that did not fix problem. No trouble codes showing up apparently.

- Crossville, TN, USA

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