10.0

really awful
Crashes / Fires:
3 / 29
Injuries / Deaths:
8 / 0
Average Mileage:
36,552 miles

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« Read the previous 20 complaints

problem #453

Jan 042023

Sonata

  • miles
I am 86 years old. I bought the car brand new so I am the original owner. I have kept the car perfectly maintained and garaged from the day I bought it. My wife is also 86. She and I are the only ones that drive the car. To date, it has 73,822 miles on it. The main issue I am having is random, unpredictable stalling and hesitation when trying to accelerate. We have also had unintended acceleration. This always happens at the worst times which causes grave concern for our safety. We have taken the care to the dealership here in Cape Girardeau, MO called Chris Auffenberg Hyundai. They've charged me $130 only to tell me nothing is wrong. I have continued to try to work with them and they now have decided a new fuel pump will fix this which is $730. I have noticed there are already hundreds of complaints on the 2015 that all say they have the same exact issues I am having but this dealership doesn't seem to care. Here is what I have read. "The most common issue in the 2015 Sonata lies with its faulty throttle control system, which can cause stalling, hesitation, and even unintended acceleration. Currently, there is no fix from Hyundai." My dealership will not acknowledge this even though it is public information. I feel like they are going to keep replacing parts and are taking advantage of me. [XXX] is the Service Manager at this dealership and I am not happy how he is handling this. Please let me know if there is any additional information I can provide. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jackson, MO, USA

problem #452

Aug 152023

Sonata

  • miles
This is the second engine that has been replaced for the same issue. It had a connecting road bearing failure & went into limp mode.

- Detroit, MI, USA

problem #451

Jul 062023

Sonata

  • 71,820 miles
The contact's friend owned a 2015 Hyundai Sonata. The contact stated that while her friend was driving at 20 MPH, a motorist informed her that there was a fire visible underneath the hood. As her friend opened the driver-side door, the vehicle became engulfed in flames. The contact's friend was taken to the hospital where she sustained severe burns to the left side of her body. The contact's friend had her skin grafted from the right side of her body to repair the severe burns sustained to her left thigh and ankle as well as other parts of her body. A police and fire report was filed. The vehicle was completely incinerated due to the failure. The remains of the vehicle were towed to an independent tow yard where it was deemed a total loss. According to the fire report, the fire was caused by an unknown electrical failure malfunction; the source of the failure was undetermined. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was 71,820

- Sachse, TX, USA

problem #450

Jan 022023

Sonata

  • miles
The driver's seatbelt does not retract. The engine is burning oil.

- Tequesta, FL, USA

problem #449

Sep 262023

Sonata

  • miles
Car stalls intermittently. When at a stop sign or red light, then when my turn to go I step on gas peddle, car starts to go, then stalls. I have to let off gas pedal and step on it again to get car going. This is dangerous as it leaves me in intersection and vulnerable to oncoming traffic. I had a mechanic check it out and they cleaned Throttle body, but that did not fix problem. No trouble codes showing up apparently.

- Crossville, TN, USA

problem #448

Sep 152023

Sonata

  • miles
over the course of this last year I've been in contact with Hyundai motors of America and my local Hyundai dealership after my 2015 Hyundai was showing signs of engine issues i was traveling along i-95 with my child at highway speeds when my car suddenly came to a stop causing panic and what could've been a tragic accident. had I wasn't able to regain control of my car. I was told to schedule an appointment which I did that same day taking my car in for service where I learned about several recalls on my car make and model. I was informed that a update was need along with knock sensor detecting software since that initial contact I've taking my car back to the dealer regarding smell of something burning and excessive oil consumption. my local dealership have since performed Nemours oil consumption test finding issues and picking and choosing what information is being sent up to corperate. I had the service manager tell me Hyundai is not willing to honor the repair unless my car engine brakes down or catch fire which is very likely. the service manager then proceeded to state I would in fact need a new engine eventually. "I have everything documented " which then I contacted Hyundai motors America for a second time and was told to return to dealership where a case was open not once but twice and ended up closed stating Hyundai motors America not honoring the extended warranty on my vehicle. this is very hazardous and concerning cause my car again on 9/15/2023 came to a sudden stop traveling highway speed.

- Wilmington, DE, USA

problem #447

Sep 022023

Sonata

  • miles
Consuming 1 quart of oil every 2 weeks, which is about 800 miles of highway driving for me.

- Thornville, OH, USA

problem #446

Apr 012023

Sonata

  • 92,000 miles
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 30 MPH, the sunroof detached from the roof of the vehicle. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The vehicle also experienced severe engine knocking and the vehicle was taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced, and the vehicle was repaired. In addition, several safety features including the Lane Departure, Cruise Control, and the Forward Collision Avoidance system intermittently malfunctioned. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was approximately 92,000.

- Lawrenceville, GA, USA

problem #445

Jun 152023

Sonata

  • miles
Engine light came on, checked the oil and there was no oil in the engine.

- Tarpon Spring, FL, USA

problem #444

Aug 302023

Sonata

  • miles
I purchased a 2015 Hyundai Sonata from Carmax on 12/6/22 in Tinley Park, IL. The motor on the car went out on 8/30/23. I took my car to family mechanic to find out that the motor has a hole in the back of it. I had it towed to Happy Hyundai on 9/1/23 in Oak Lawn. I was by Happy Hyundai that they will not be able to look at my car for for 4-6 weeks. Carmax claimed to have did an all point inspection on the car but yet the motor went out. I-??ve only had the car for 8 months. The motor went out while I was driving on the express way going over 50 mph. My safety and others around me was put at risk. Luckily me and no one was hurt. The only time the engine warning lamps came on while I was on the expressway and that-??s when the car started to slow down while trying to get to the right side of the expressway.

- Markham, IL, USA

problem #443

Jul 282023

Sonata

  • miles
I have taken my car to mechanic and they have told me that my car is leaking gasoline. They recommended that I go to the dealer. When I called the dealer they told me that I would have to pay for the diagnosis. This is obviously concerning as gasoline fumes are toxic. There has been no warning lamps turned on this whole time but can definitely smell it when I finish my ride.

- San Diego, CA, USA

problem #442

Jul 262023

Sonata

  • miles
What component or system failed or malfunctioned, and is it available for inspection upon request" My engine stopped working while I was driving on the highway from Texas to Norman. This happened when I tried downshifting from 6 to 5. How was your safety or the safety of others put at risk? I had to find a way to maneuver from the fast lane to the side of the road without putting myself or any other road user at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? After several failed diagnoses from different specialists such as auto locksmiths and other mechanics looking at the alternator and starter as possible causes of the problem, I had to have it towed to the Hyundai dealership in Norman to have it diagnosed and I was told that it was very likely to be an engine recall issue with a motor inside the engine having locked up. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? It was inspected by Hyundai Norman and they confirmed that it was the engine recall issue, but after sending it to Hyundai headquarters, they are unable to work on the problem due to my vehicle having a salvage title. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There were no warning lamps, messages or symptoms prior to the engine failure

- Dallas, TX, USA

problem #441

Aug 092023

Sonata

  • miles
Engine just stopped while driving This should be apart of the attached recall but it is not showing when looked up by my vinn. How to update this?

- Phoenix , AZ, USA

problem #440

Jul 242023

Sonata

  • 110,000 miles
The contact owns a 2015 Hyundai Sonata. The contact stated that two weeks after having the oil changed, the low oil warning light was illuminated on the instrument panel. The vehicle was taken to the dealer and the contact was informed to not add oil but to bring the vehicle back to the dealer at 1,000 miles driven. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 110,000.

- Hot Springs, AR, USA

problem #439

Jul 272023

Sonata

  • miles
While turning in an intersection on a highway, car displayed check hybrid system and shut down. power steering could not engage so braking and turning was almost impossible. Car had to be towed, was not able to be restored

- New Haven, IN, USA

problem #438

Jul 032023

Sonata

  • miles
Engine failure due to a problem with the type of engine. Hyundai denied warranty and class action settlement claim, due to exceptional neglect. All oil changes etc were accounted for. the car with no warning, had been driving great, lost all power and left me and my two grandchildren on the side of the road. The Hyundai dealership confirmed that the engine was blown. There were no warnings

- Bethel, NC, USA

problem #437

Jul 302023

Sonata

  • miles
The engine and yes it is. Because my car turned off in the middle of the loop on the highway when there was a lot of traffic and we could have gotten hit. No it has not been. No it has not been. We were driving on the highway then the engine started sputtering and it wouldn-??t go faster then 40 when I tried pulling off to the side that-??s when the engine, battery, and oil light turned on and after that the car just shut off and wouldn-??t want to turn back on.

- San Antonio, TX, USA

problem #436

Jul 272023

Sonata

  • miles
While driving, received Hybrid system warning that shut the car down. Power steering and braking were non-existent so safely stopping and pulling over was near impossible.

- New Haven, IN, USA

problem #435

Jun 292023

Sonata

  • miles
My 2015 Hyundai Sonata has recently been having both electrical and engine problems. Roughly a month ago, I had my vehicle completely stall in the middle of the highway. I lost power and a bunch of lights came on at once. Thankfully, I was in the right lane so I was able to safely get off the road even though I had many other cars speeding around me. I had no acceleration, I was just cruising off the highway at this point. Thankfully, my brakes did still work. Engine light and a bunch of errors turned on but went away once I pulled off and restarted the vehicle. I pulled off the road and once I decided to try and start it and go again, my car felt like it had hardly any power the whole way home. Fast forward to last weekend, I was driving home and my car would not accelerate. The engine light comes on and this time, my acceleration didn-??t completely shut off, I was just very limited. I had to ease into the gas because I felt like it was having a hard time shifting gears and keeping up with the RPMS. I felt uncomfortable pushing it above 50. As I got close to home, I noticed a knocking noise in the engine. I plugged one of my code readers in and it spit out 7e8, 7e9 and I believe it was p1326. Super rough start and feels like it-??s going to break down if I try to drive it. I-??ve left it parked since

- Fort Worth , TX, USA

problem #434

Jun 012023

Sonata

  • miles
I am unsure what exactly happened but it is giving an error code for the engine sensor. I was driving the expressway (55-65MPH) and my car went directly into safe mode. Which I didn-??t kno what it was til later. I went from going expressway speed to almost getting t-boned getting off of the exit ramp as I was unable to accelerate over 2RPMs. So my acceleration would jolt my car when going over 2RPMs. I made it to a gas station where I had my mechanic friend meet me. He said I had no oil. We put 4 quarts in and it barely did the job! I had gotten my car serviced and oil changed not too far from when my car began to -??shut down-??. So oil is in the compartment, the engine light turns off. Well then I-??m driving the expressway AGAIN thinking the problem is solved but also curious WHY and HOW I had no oil. All of a sudden the car goes back into the mode. Engine light comes on an I am once again going de-accelerating in traffic on an expressway. I get off an exit and make it home in back roads. I had to pay for rentals and I was unable to get it to the Hyundai manufacturer. I got it to another certified mechanic which stated there is an oil leak somewhere but is unable to be found. As the 4qts added days prior, was almost gone again. The engine sounds awful, there-??s rattling noises, noises sounding like a fan is broken but still spinning. There was absolutely NO warning signs prior. Nothing was on, nothing was off, absolutely NOTHING to forewarn me of this awful situation until it decided it was going to safe mode on the expressway out of nowhere. I owe thousands of dollars in rentals, I can-??t afford to even pay that off! For Hyundai to diagnose my car, they wanna charge 80$! When I already have the error code from the previous mechanic. I don-??t have the money to be doing this funny business. The car actually turned off when I was driving it and was in like an idle mode or something. I have no clue. Nobody has any idea where the oil goes. It isn-??t showing smoke anywhere

- Brockport, NY, USA

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