10.0
really awful- Crashes / Fires:
- 3 / 29
- Injuries / Deaths:
- 8 / 0
- Average Mileage:
- 36,552 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Hyundai Sonata. The contact stated while driving 45 MPH, there was a knocking sound coming from the vehicle with the check engine warning light illuminated before the vehicle lost motive power and stalled. The contact pulled over and waited until the vehicle cool down and was able to restart the vehicle, but the failure reoccurred. The vehicle was towed to the dealer and the contact was informed that the spark plugs needed to be replaced. The spark plugs were replaced; however, the failure reoccurred. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the warranty had expired and offered no further assistance. The failure mileage was 183,096. The contact noted that they are the second owner of the vehicle. Also, the vehicle had never been serviced prior to taking it to a dealer to fix the knocking sound.
- Lithonia, GA, USA
My car has 113,000 miles and the engine went out going down the highway with my young daughter in the car. This could have been a disaster if someone would have been behind us. After researching about my issues I found almost all their motors are going out or catching fire. Someone needs to hold them accountable. My car has been in the shop for weeks now with no approval from Hyundai. My daughter almost died last year in a car wreck. What if someone-??s engine goes out with someone behind them. Someone could lose a life. This is serious.
- Columbia, MS, USA
told the Hyundai dealer 2 years(March 2021) ago that I was concerned about my oil light flashing periodically between scheduled oil changes. No action other than oil changes and one time they added a couple of quarts "no charge" as it again was low. Continued to change oil more often than necessary and the frequency increased. Multiple other car repairs have been happening and the oil now has to be added weekly to maintain proper amounts. Had to change spark plugs 2 times with in 5 months and now another engine light came on today 11/15, and when I check the code at a parts store I was told is was a P03001 and P03002 which was something to do again with the cylinders misfiring. Everyone I have spoke to says this is an engine issue and it is under recall. I did place a claim with Hyundai Care USA after being told by the dealer that it would be better if I did this instead of them. The assistant manager also confirmed that the engine is covered 100%. I did this in September after the second repairs. The Regional Manager finally called me back and indicated he agreed about the problem needing to be resolved and would call me after he spoke to the dealer in a day or two. It has been over a week and no one has called. I keep leaving messages. I now have the same error codes, it is November 15 and the spark plugs were all changed less than 2 months ago for the exact same reason. I have been stranded and at times when I accelerate onto traffic the car will not respond. I do not use the interstate anymore as I cannot predict when the car will slow down and not get enough speed and cause an accident. I only drive to work and back right now. I was given this website by the employee at the parts store along with some information concerning P1326 codes and they are engine related. I will upload the most recent repair receipt.
- Clyde, NC, USA
Intake actuator for camshift seal failed. Internal oil seal plug is leaking. There is a recall for this already but Hyundai is telling me recall is not attached to my VIN so they are refusing to fix it. my make model year is 2015 Hyundai Sonata 2.4l. Engine light is on. It is unsafe to drive as engine revs extremely high, and when I take my foot off break engine lurches forward. This is a safety issue making car unsafe to drive. I have been fighting with Hyundai for 6 weeks now, and they still refuse due to national recall in place, is not attached to my VIN. Please attach recall to my vin as this is exact issue I am having.
- San Tan Valley, AZ, USA
The contact owned a 2015 Hyundai Sonata. The contact stated that soon after refueling the vehicle, there was a strong fuel smell and that when he was stopped at a traffic light, there was smoke coming from underneath the hood. No warning lights were illuminated. The contact stated that once he was home and parked the vehicle, he was unable to open the hood because of how hot it was and he then saw flames coming from underneath it. The contact attempted to extinguish the flames with two fire extinguishers but was not successful. The fire department was called and they extinguished the flames. A police report was filed. The contact stated that the instrument panel and all of the front of the vehicle were melted. The vehicle was deemed totaled by the insurance company. The contact's insurance company and attorney advised the contact to file a complaint with the NHTSA Hotline. The manufacturer was not made aware of the failure. The approximate failure mileage was 122,000.
- Turnersville, NJ, USA
My engine failed and was repaired under a campaign recall. Tim Short in Pikeville ky kept my vehicle 3 months to install new engine. Check engine light came on on the way home the day I picked it up. Made appointments to go back and have it checked and they said catalytic converter was clogging up but it would be my responsibility to fox it at my cost. Asked If it would be safe to drive oh yes you may lose a little Power over time but should be fine. Left the dealership and didn't make it home the car started vibrating and sh*t down got it started back and barely made it to a place to pull off. Car had no power, smoke boiling out of engine and exhaust. Dealership and hyundai refused to cover having it towed back. This last engine was the 3rd engine put in this vehicle due to recalls and this one didn't even make it 3 weeks. There is definitely an engine problem with hyuandi.. inhav been left without a vehicle for 3 months and have to have it towed back again at my cost. I wasn't even given a rental while it was being repaired. The car has 121,000 miles but has had 3 failed engines. Something needs to be done.
- Whitesburg, KY, USA
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 35 MPH, the vehicle began to shake violently. The contact stated that the check engine warning light was illuminated. The contact drove the vehicle off to the side of the road and turned the vehicle off. After restarting the vehicle, the vehicle was still shaking. The contact drove the vehicle to her residence at approximately 10 MPH. The contact had called an independent mechanic to her residence who diagnosed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
- Greeley, CO, USA
The engine is consuming excessive oil. My vehicle is available for inspection The problem has been confirmed by an oil service company Valvoline in Munster, Indiana The "oil" lamp appeared on my dashboard for a brief moment. I filed claim with BBB Arbitration for the Hyundai Theta Engine Recall but since my engine hasn't blown up, they will probably deny it. Case # HEE2220129 Jump vs Hyundai Theta Engine Settlement Extended My engine is consuming a quart of oil every 3oo miles or less. 1)12/15/2021 -?" Oil is off stick. Mileage is 101,230 Oil services, based on being -??Offstick-?? resulted in new oil filter and engine cleaner. 4/25/22 -?" Oil is off stick. Mileage is 103,003. Only 1,773 miles between the oil changes. 7/11/2022 -?" Oil is off stick. Mileage is 104,423. Only 1,420 miles between the oil changes I contacted Webb Hyundai in Merrillville, Indiana for a recall that needed to be performed. I subsequently contacted Hyundai Customer Service and informed them of my oil consumption problem. Given a PA Case number and told to ask Webb Hyundia to perform an oil consumption test. 7/28/2022 Webb Hyunda They indicated that they added ? quart of oil to my car I requested it to be added. A ? quart of oil on 7/28 after I had 3 quarts of oil added on 7/11/2022. Being at -??at stick-?? level results is terrifying as my engine could combust. Plus the additional costs of cleaning out the engine as well. Please refer to Webb Hyundai Vehicle Inspection Report for more details pages 1-5. NOTE: The category -??UNDER HOOD-?? specifically next to fluids. The box is marked in RED. Which means -??requires immediate attention-??. 6)On 8/17/2022 I had my oil checked and in ONLY 400 miles I was 1 quart low. 7)On 9/10/2022 I had my oil checked and in ONLY 286 miles I was 1 quart low.
- Dyer, IN, USA
on aug 18 i was driving on the interstate at 80 mph, suddenly i could no use my gas pedal it lost power, the engine and oil flashed lucky i was able to get my car pulled over out of harms way and called a tow truck, i had it towed to my nearest Hyundai dealership, on september 22 my car was denied for engine replacement due to me being the second owner, i've only had this car a year, i would like to warn any one with a Hyundai to take caution because their is no warning signs until it happening.
- Ringgold, GA, USA
While I was driving, my check engine light came on. It wasn-??t flashing so I was going to continue driving to a parts house (because the dealerships around me were closed) and have them check the codes that were present. Immediately after I had that thought, I noticed the car was smoking and the battery light and the traction control light had come on, so I proceeded to pull over and shut the vehicle off. I got out and noticed the hood had soot on the edges. I called 911 and watched the car go up I-??m flames. This all happened in less than a mile. I noticed a fluid of some sort had sprayed out of my vehicle onto the road and the underneath the vehicle was coated in the fluid. This is still being investigated but I know of a lot of Hyundai/Kia vehicles have caught on fire while driving. I-??m not 100% sure of the cause yet, but I want to document that this did happen to my vehicle. I would love to update as soon as we figure out what has caused the car to catch fire while I was driving.
- Eldorado, AR, USA
The vehicle is used as a commuter car, and driven primarily on NJ Turnpike at high speed. Over a two month period, on four occasions, the engine has shut off. All dash lights came on, and all power assist controls failed. Managed to get to shoulder of road, and after a few minutes, car would restart and run properly. The fourth time it happened, as I coasted onto shoulder, the car restarted by itself. Took car to dealer for diagnosis and repair and was told there were no codes and it "could be" any number of parts not working properly, but no actual diagnosis. Was charged $160 dollars, and I took vehicle home. But when I looked over the invoice, I found the description of problem was not what I had told service rep, so went back to talk to service manager. He told me to bring it back in and he would have it rechecked. Was told they drove car 35 miles a day but it never stalled. However, invoice shows same mileage went brought in and sent out. Again, they said they could find no codes, so they could not diagnose any problem. I went and picked vehicle up, but I drove through the dealer's parking lot to leave, I saw the engine service light was now illuminated, and returned the car to the service department. Was told they would check it out, and I went home. After three weeks, I called to find out status of car. Was informed they had yet to look at it, but would do so shortly. A week later I was told problem was a bad VCM Motor Assembly, and I was charged $788.70 dollars, to replace a part that apparently fine, when I dropped the vehicle off. Read numerous posts online by owners reporting this same engine shutting-off problem, since 2016. But no one has stated a definitive cause, or repair, by dealers. As to whether that was the cause of the engine shutting off, I will have to see.
- Spotswood, NJ, USA
My power steering light came on last night when I arrived from work on Saturday night. Was hoping to take it in to be looked at but the dealership I bought it from is closed till Monday at 10. Woke up Sunday for work decided to see if the light was still on but it was off but about 7 minutes into the the light came back on along with the abs light, engine light, and oil light. I believe a couple more lights came on but not sure which ones but the car stopped working and starting completely
- Brooklyn Park, MN, USA
The issue is with the hybrid system, which malfunctioned and apparently ruined the rest of the car. The damaged components are adding up to over 75% of the car's value. The vehicle slowed and stopped suddenly on a busy road when the issue started. Currently, it has been inspected by two different shops and they have both given me the same diagnosis.
- Mount Holly, NJ, USA
We had taken out 2015 Hyundai Sonata to the repair shop because the check engine light came on. The repair shop said it gave the error for low oil, but the oil in the system was not low and we were barely past the oil change mileage. We had the oil changed and picked the car up. The next day, the car lost all power and locked up completely while going about 45 mph down the highway. We had to push the car off the highway. Car was towed to same repair shop and we were informed the motor was blown. We called Hyundai but they offered no assistance since we were past 100,000 miles. The engine blew at 114,000 miles.
- Milton, FL, USA
My daughter was driving on the interstate when the car went into limp mode and the engine light was flashing. We had it towed to hyundia dealership where they did an engine update. Had it for 3 months when it did the same thing to her again. Had it towed again to same dealership where they are telling me it needs a new engine.
- Holdenville , OK, USA
The contact owns a 2015 Hyundai Sonata. The contact stated that after having her vehicle serviced under NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) the exterior and interior lights would turn off while driving at various speeds, with the check engine and oil warning lights illuminated. The contact also stated that upon using the turn signals, the headlights would intermittently turn off; however, the headlights would turn on upon toggling the light switch. The contact had initially taken the vehicle back to the dealer where she was given a diagnostic fee to determine the cause of the failure. The vehicle was then taken to an independent mechanic where she was informed that the E-CVVT actuator was defective. In addition, the contact also stated that the vehicle would hesitate upon depression of the accelerator pedal or lunge forward upon depression of the brake pedal. The independent mechanic linked the failure to the E-CVVT actuator. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
- Palatine, IL, USA
My wife is concerned for her safety and our three children. On start up and driving engine feels like it's shutting off and turning back on. I was told by a local mechanic that there are several issues that Hyundai knows about and basically aren't fixing. Engine light keeps coming on and off with a different code everytime. Issue has been going on for about a year replaced spark plugs and had decarbonization process done to no avail.
- Palm Bay, FL, USA
The contact owns a 2015 Hyundai Sonata. The contact stated while driving approximately 45 MPH, there was a cranking noise coming from the engine. There was an engine overheated message displayed. The vehicle was towed to the local dealer. The dealer diagnosed the vehicle with engine failure. The vehicle was then towed to another dealer who diagnosed the vehicle with engine failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,785.
- Parksley, VA, USA
Engine failure while driving on freeway. Lost control unable to accelerate, almost got hit by semi due to inability to move out of way swiftly. All engine oil came out due to rod bearing punching hole in engine block and car started smoking, fire department said I had maybe 2 minutes before my car would-??ve been engulfed in flames.
- Indianapolis , IN, USA
- Isabela, PR, USA