10.0

really awful
Crashes / Fires:
5 / 11
Injuries / Deaths:
5 / 0
Average Mileage:
25,406 miles

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« Read the previous 20 complaints

problem #60

Nov 162018

Sonata

  • 66,397 miles
I was involved in an automobile accident. In which an animal was in the road I sweared and hit the curb the air bags did not deploy in the accident the auto flip over and the car a model limited w/all glass sunroof shattered causing a concussion the design of the car caused the pillars to crush along with front air bags that did not deploy the design of the roof line failedto protect the passagers from its all glass sunroof design causing serious injury note right after this accident hyundia issued multi years this model had issues with its air bag and sunroof shattering with a roll over the car rolled from impact. All glass sunroof no air bags safety around the all glass sunroof.

- Palm Desert, CA, USA

problem #59

Feb 202020

Sonata

  • 80,000 miles
When vehicle is stationary or parked 1 day, and when attempting to accelerate in drive; the car lurges with quick jolt. Making unsafe at times when parked behind other vehicles. This occurs all the time when car is stationary for 1 to 2 days.

- North Hills, CA, USA

problem #58

Jan 122020

Sonata

  • 92,346 miles
2015 Hyundai Sonata SE caught on fire after being parked in apartment building parking lot on 1/12/20. Car was serviced at certified Hyundai dealership repair shop on 1/10/20 for recall work and to investigate oil pressure light that would come on and off intermittently. Repair shop claimed there was an oil leak and recommended an oil change/valve cover gasket replacement (last oil change just under 5000 miles prior). Car began smelling as if something was burning later after leaving repair shop, as well as the next day, so shop was called back on 1/11/20 and message was left that it needed to be brought back in on Monday morning (1/13/20). Oil pressure light did not come back on, however, nor did any other warning lights. Car was driven sparingly in the neighborhood primarily for work purposes over the weekend and parked after approx. 12 minute commute home from work on Sunday evening (1/12/20). I returned a little over an hour later to discover the situation and learned that the fire dept. Had already come and gone. Immediately called police/fire dept. To find out what had happened and was informed that neighbors had called the police due to seeing it on fire about 10-15 minutes after I had parked the car. I am unclear of the exact nature of the problem, though oil appears to have been leaking (and burning - some light smoke was visible under hood on 1/11 & 1/12) after repairs, and fire is said to have started in the engine compartment. Insurance company was immediately notified as well and deemed the vehicle a total loss and towed it away for further investigation as to cause of fire on 1/14/20. Dealership where car was serviced 2 days prior is of concern since car appeared in worse condition after repairs than before, but I am uncertain of their liability in this case.

- Des Moines, IA, USA

problem #57

Jan 292020

Sonata

  • 50,000 miles
The car suddenly loses the ability to accelerate making it very stressful to drive as you are not certain when this will happen. At first it is intermittent but eventually it simply stays that way once the issue begins while you are driving, hence the car will have an almost impossible time retaining speed on the highway or accelerating at a light or as you merge onto highways. Changing the driver mode to sport appears to have a positive effect as it causes much more aggressive gear shifting but it then stays in the same gear for too long reaching rps that feel unsafe for the engine itself. This is now the third tie this happens and it is also the more severe manifestation of the problem, . the first time the dealer asserted they were not able to diagnose it but returned the car without the problem. The second time it happened they apologized and said that it was an issue with the engines computer algorithm, that apparently the computer learns from the way in which one drives and so is adaptive but that sometimes it can become corrupted. This third time the dealer told me it would take only a couple of hours to fix but now it has been three days and they have not called me back. They did leave a message that apparently they are ordering parts and will be fixing it. My issue now is that its a third time and it is clear that something in the car is defective and now we are going to be almost completely paranoid of it happening again at a critically dangerous intersection or merge area. We have been lucky so far but it is a family car and I do not feel safe in the car anymore given the repeating nature of this problem and the lack of information out there form the manufacturer as to what exactly is going on.

- Reston, VA, USA

problem #56

Dec 302019

Sonata

  • 78,322 miles
While I was traveling along a rural road at approximately 40 mph my car engine shut off abruptly and without warning. There was no pull off and I was left on the road in the flow of traffic. The car will not start and had to get towed back to my place of residence. Checked for error codes but none were found.

- Camas, WA, USA

problem #55

Nov 162019

Sonata

  • miles
I was driving my 2015 Hyundai Sonata hybrid and all of a sudden the engine light came on and my car just cut off I was able to hit the brakes.I was driving on the city street I thank god I wasn't on the highway.after that the car would not cut on again.had to get the car towed

- Richmond, VA, USA

problem #54

Dec 062019

Sonata

  • 55,000 miles
I just drove 4 and a half hours and all of a sudden the car said to pull over and check hybrid system. It also said check break system. I could not accelerate the car correctly thankfully I was able to get it off the highway. While I turned off the highway I had a hard time steering the car as it did not want to turn. Then when I went to stop it did not stop properly it continued to coast. It was the scariest thing ever! lights were blinking and it was beeping. I had to have the car towed. The dealer who received the car called and asked why is it here? he proceeded to say he started the car with no problem. It is Friday and now I am stuck 4 1/2 hours away from home and the dealer said he won't be ableto get to my car to diagnose it until Monday bc his Saturday hours are booke for oil changes and other customer appointments. So now I will have to rent a vehichle until at least Monday. He will not give me a lines until diagnosed. Then said I could not have one because I'm out of state. We were on a small weekend trip and supposed to go home Sunday. Now I'm stuck in pa with no clue when I will get my car back. My kids have school Monday and now I must find a way to rent a vehichle and pay for a hotel til who knows when. Leading up to this I was on multiple highways with speed limits of 70 mph. Praise god we made it safely off the road. I'll never own another Hyundai. I purchased new in 2016. This is the 2nd time I have had it towed. First time it left me for a check break system. My children and I were terrified!

- Rock Hall, MD, USA

problem #53

Dec 042019

Sonata

  • 52,000 miles
Hybrid system warning. Check brakes. Do not drive. The car shuts down while you are driving and you get this warning with alarms dinging loudly. It renders the car unusable and is unsafe in traffic. If you turn the car off and wait you can restart it but it just happens again. It happens on the freeway at high speed and on slow side streets. Took it to the dealer and they said it was a sensor in the brake booster so we replaced it. A week later it happens again. About a year before we got a similar message: Hybrid system warning. Do not drive. But it didn't say anything about the brakes. Happened multiple times at varying speeds in all weather. The dealer replaced the 12V battery and the message stopped. Now we get the brake problem instead. This is very unsafe as your car shuts down at high speeds! dealers appear to have no solutions that are correct. It is a common complaint on Hyundai owner forums. See the following: Https://www.Hyundai-forums.com/threads/2018-Sonata-hybrid-hybrid-system-warning-safely-stop-and-do-not-drive-warning.652789/#post-5895713

- Houston, TX, USA

problem #52

Apr 012019

Sonata

  • miles
I've been having an oil consumption issue on my vehicle. I've been getting my oil changed on time regularly & the oil seems to burn off extremely faster than it should. Every time I get my oil changed I've been told that there aren't any leaks. Now my check engine light is on & my engine is shaking. Ive only had my car for 3 years & my air bag light came on out of no where. Also my gear shift seems to lock up & wont release from park to drive

- Glenwood, IL, USA

problem #51

Aug 132019

Sonata

  • 75,800 miles
Takata recall. My starter went out and the motor locked

- Cartersville, GA, USA

problem #50

Jul 202019

Sonata

  • miles
I must start by saying that english is not my first language, Korean is and I would like a translator when I am called for reference. On 07/16/2019 I purchased a 2015 Hyundai Sonata from carvana and have run into the following problems: The battery was not the correct size for that model car, the engine air intake was completely missing, and the supercharger blew up 4 days after I bought the car. I have sent an email to carvana but never received a response. I have more documents pertaining to this matter that are too large to attached and will be able to send them via email.

- Gainesville, FL, USA

problem #49

Aug 272019

Sonata

  • 62,000 miles
Driving down highway turned high beams light on and lights completely shut off\ turned off an also happens when I use turn signals or changing the light settings for any indication on either high or low settings. Very frightening when not knowing what would happen especially in traffic. Has happened numerous times

- Port Lavaca, TX, USA

problem #48

Jul 172019

Sonata

  • 29,390 miles
I was driving home on freeway from work and I heard loud gunshot thought someone shot me (deaf from one ear so hard to distinguish sound) tried to see if tires flat no alarm went off so pulled over. A car pulled over also so got down I see my sunroof that looks like it exploded, went to guy and he asked what happened? the glass hit his new car. I explained to him that I dont know what happened I was in such shock because it happened unexpectedly out of know where. I called Hyundai said no recall or no one with issue, called again to get some help told me nothing they can do I'll have to replace will have to take it by, called spoke to manager said nothing they can do probably a rock I said no one was in front of us this is not right, said 2017 they fixed mesh part so nothing that can be done, not helpful at all and blaming me.

- Corpus Christi, TX, USA

problem #47

Mar 012018

Sonata

  • 54,000 miles
There is a delay when accelerating. It either loses power before moving forward or it will act like it does not want to accelerate. Sometimes it sputters when pushing the gas. This happens no matter if you are on a hill, flat surface, or whatever. One day it suddenly would not reverse with the gas pedal to the floor and did not want to pull up hills. I cut the vehicle off and back on and it worked fine. I had the transmission flushed, that did not fix the problem. I also had it hooked up to an obd tester and it did not show any codes.

- Meadowview, VA, USA

problem #46

Jun 212019

Sonata

  • 85,020 miles
I was sitting still at a traffic light at a very busy intersection and the car just turned off and wouldn't turn back on. I just sat there trying to get it to start but no go. Meanwhile cars were whizzing by me and I was afraid I'd get hit if I got out. After almost 20 minutes I was able to get the car started.

- Fort Wayne, IN, USA

problem #45

Sep 102015

Sonata

  • 1,100 miles
Cam positioning sensor intake/ exhaust faulty inner seal. Or faulty vvts faulty before first oil change. Need addressed.

- Athens, OH, USA

problem #44

Apr 302019

Sonata

  • 72,000 miles
Bsd issue light is on, traction control light, ABS light. Dealer said right rear hub sensor was faulty. Had this replaced and didn't fix problem. Was charged $136 just to diagnose issue but changing the righty rear sensor hub didn't fix anything. Dealer says next repairs will be almost $500. Issues with warning lights happened during normal weather and driving conditions.

- Norco, LA, USA

problem #43

May 262019

Sonata

  • 31,000 miles
While driving down the highway the warning light for the bsd sysiem started blinking on and off. The next morning it stayed on. I took it to the dealer and after two hours the service man came in and told me they couldn't find the problem but they thought it would be behind the rear bumper. They wanted me to pay $150 to remove the rear bumper to check it. He said if it was a problem there I would most likely have to pay for the repair as it was likely my fault. I refused to do so as I felt it should be covered by the waranty. I no longer have a functional blind side detecter. To detect traffic in my driver side blind spot.

- Choctaw, OK, USA

problem #42

Mar 012019

Sonata

  • 58,000 miles
Takata recall while driving this vehicle under 45mph with sunroof open, the wind block component for the panoramic sunroof detached numerous times. For each time I went to Hyundai dealer shop to fix it. But it happens more than one or twice of the year. When it happens, it is really difficult or impossible to drive on the road (city street).

- Atlanta, GA, USA

problem #41

May 032019

Sonata

  • 80,500 miles
On a 2-way city street, vehicle in straight forward motion when it abruptly stopped working. Check engine light came on. Car was towed. Result was service campaign #18-01-032, T3G, engine dtc - P1326. Car has been at the dealership since 5/7/19, for over 3 weeks with no repairs made.

- Placerville, CA, USA

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