10.0

really awful
Crashes / Fires:
1 / 19
Injuries / Deaths:
0 / 0
Average Mileage:
24,456 miles

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« Read the previous 20 complaints

problem #156

May 052022

Sonata

  • miles
2016 Hyundai Sonata. Consumer writes in regard to engine failure. The consumer stated while on vacation the engine failed. The consumer stated the manufacturer denied any assistance. The consumer stated the vehicle was sold with an unresolved recall. The consumer was unaware of the recall.

- Tallahassee, FL, USA

problem #155

Apr 152022

Sonata

  • miles
Car oil light begin to blank and suddenly killed while driving at over 50mph. No warning. No engine or computer codes. Just sudden failure. The engine is locked I am being told.

- Chalmette, LA, USA

problem #154

Apr 052022

Sonata

  • miles
The engine is still under the orgininal warranty (10 years, 100,000 miles). I took my car to Parks of Hyundai in Gainesville, FL on 09/23/2021 for an issue with engine code p1326. The service manager reset my engine code and told me that their service department is backed up with cars and they cannot help me with my car at this time. Then on April 5, 2022, the issue happened again to my Hyundai Sonata on the interstate, the car engine went into limbo mode in the middle of the interstate and almost caused a large accident. I have the engine code p1326 showing up on their computer I took my car back to Parks of Hyundai on April 5th, 2022. Parks of Hyundai told me that I had to leave my car with them and that they refuse to provide me with a rental. Karl Buchwald, stated that it will take a few days to get to my car, and they will let me know what is wrong with it plus diagonistic fee of $200 even though I provided him with the engine code number thats under the powertrain warranty on the car. I went home and called Corporate Hyundai and opened a case. Case no: 19623500 case manager Emily, number 1(833)462-8722. Corporate Hyundai says I have to pay out of pocket for my rental and then submit my paper work after for possible rental reimbursement. I went back to Parks of Hyundai to check on the status of my car on April 13, 2022, Karl Buchwald, states that it may take 2-3 weeks for them to take a look at my car. When I asked to see what was done on my car, he told service advisor Michelle to enter my car into the system. My car was at their dealership for a week without paperwork. Eric Duke states that since I did not purchase my car at their dealership, the wait time will be longer. I waited 2 weeks and went back to Parks of Hyundai to check on my car yesterday 4/27/2022. Nothing has been done, they said it will be a few more weeks for diagonistic.

- Gainesville, FL, USA

problem #153

Apr 112022

Sonata

  • miles
While driving on the highway in Michigan I noticed the engine RPM not functioning properly. The timing on the engine was off and the shifting was irregular. I pulled over to the side of the road with fear it was going to do more damage internally to the engine. If I had the cruise control on I was in fear of the engine malfunctioning and causing damage to other vehicles on the road. Upon further inspection I noticed the variable valve censor connector had an electrical shortage and burned a hole right through it. I was afraid of more electrical damage that could have turned into an engine fire. So I didn-??t drive it anymore.

- Rolling Meadows , IL, USA

problem #152

Nov 242021

Sonata

  • 33,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled without warning. The contact was able to pull over safely; upon inspection, the contact noticed that there was oil leaking from under the front of the vehicle. The vehicle was towed by AAA to an independent mechanic to be diagnosed. The contact was informed that there was a hole in the engine block and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.

- Marietta, GA, USA

problem #151

Apr 122022

Sonata

  • miles
We were on a road trip and the car was on cruise control. I stopped accelerating and lost power. We had it towed to the nearest aaa approved mechanic. They ran the codes and found P132600- knock signal range performance. The technician found heavy metal contamination in the oil. The motor needs to be completely replaced

- Mariposa , CA, USA

problem #150

Aug 202021

Sonata

  • miles
Started oil consumption testing in Aug 2021 through Hyundai due to the vehicle taking in at least 1.5 qts of oil every 1,000 miles. After multiple tests, Hyundai completed a combustion cleaning in Jan 2022. No changes. After an additional oil consumption test in March 2022, Hyundai has advised this is normal consumption. No action to be taken from dealer/Corp until engine blows a rod. Manufacturer &/or dealer prefers for my family to suffer a dangerous and potentially catastrophic event before addressing what is to be a known issue with this year/make/model.

- Wesley Chapel, FM, USA

problem #149

Mar 162022

Sonata

  • miles
Hyundai Motor America is doing fraud with its customer-??s and putting their lives at danger. They made engines with manufacturing defect. They sent a brochure to their customers to get the software updated for knocking sensors and then placed a lifetime warranty for the issues caused by it including any repair costs. They said the software will detect the knocking noise and will turn on Warning lights (Engine Light) as well as place the vehicle into reduced power, engine protection mode. Their brochure said they have defective engines in 2011-2019 Sonatas, 2013-2018 Santa FE Sports, 2019 Senta Fes, and 2014,2015, 2018 and 2019 Tucsons.I own a 2016 Hyundai Sonata. I did software update and then I started having engine knocking at around 76,000 miles. Sometimes, car automatically loses power on highways/freeways and sometimes it starts to accelerate on its own at very high RPM-??s. I contacted Hyundai dealership in Spring, TX (North Freeway Hyundai), which told me that Hyundai doesn-??t cover it anymore until unless its complete engine failure. This is not what their Warranty document (Brochure) said. They are denying to take care of the issue which was caused by manufacturing defect and their software update. Their brochure said they will take care of it including any engine repair costs. Their dealership told me that this is just the -??Beginning of the engine falling apart-??, they can start with putting a new cover on the faulty engine part rather than replacing it, which will cost me $640.50+tax to take the engine light disappear for few days. If they have to fix it permanently, it is going to cost me -??Thousands of Dollars-?? into parts and labor charges. Private mechanic said Hyundai Engines are "Can of Worms" and wont even touch it. As per Hyundai case managers instructions, I ended up spending $435.50 out of pocket without any work done on my vehicle. As per their Brochure, they are making defected engines from 2011. Thousands of people driving those dangerous vehicles.

- The Woodlands, TX, USA

problem #148

Mar 262022

Sonata

  • miles
Engine went bad prematurely. After 6 years of routine maintenance and standard commuting the engine went bad at 130k miles. No warning or indications that anything was wrong.

- Annapolis , MD, USA

problem #147

Mar 012021

Sonata

  • miles
My oil seems to be consumed really quickly! I get a full synthetic oil change and then my engine sounds strange and check the oil and there's no more oil in there! This is after less than 1,000 miles after the oil change! It's very expensive that every few months I need to go and get a new oil change, it's supposed to be every 6 months or after 5,000-7,500 miles with full synthetic but it only last about 700 miles before it starts to start to disappear! I'm scared it will cause my engine to get ruined and make a fire! This has been going on formore than 2 years now.

- Atlanta, GA, USA

problem #146

Mar 182022

Sonata

  • miles
Yesterday, my car-??s engine/battery/oil lights came on. I pulled over, checked the oil and it was almost completely dry. I went to start the car again and it would not start. After my mechanic checked the starter and battery, they determined that the engine was locked up. My engine could have caught on fire as there was no warning prior.

- Tullahoma, TN, USA

problem #145

Mar 142022

Sonata

  • miles
The Car is flash on Dash boards Check HEV and turn off the engine cause my car to idle. Turn off my car for 20 mins signal gone Then 2 weeks later randomly does it again. Car also flash Check Breaks on dash boards and turn off the engine and it shut my whole car off

- Lawerenceville , GA, USA

problem #144

Mar 112022

Sonata

  • miles
My 2016 Sonata se with 85,000 miles is using over 1 qt of all per 1,000 miles. I'm told that this is normal for this type of engine "?" is there any thing Hyundai will do to FIX this oil problem thanks C.W. Mehltretter

- Harvest, AL, USA

problem #143

Dec 232021

Sonata 4-cyl

  • 93,000 miles
The contact owns a 2016 Hyundai Sonata. The contact stated upon accelerating from a complete stop at a traffic light, the vehicle stalled. The contact attempted to restart the vehicle, but the vehicle failed to restart and emitted an abnormal grinding sound. There was no warning light illuminated. The vehicle was towed to a local dealer, where it was diagnosed that the motor had failed and needed to be replaced. The contact was advised by the dealer that the failure was related to Hyundai Service Campaign Number: 953, regarding the Knock Sensor Detection System (KSDS). The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 93,000.

- Willow Springs, NC, USA

problem #142

Mar 062022

Sonata

  • miles
Took car to accredited service center for routine oil change early. Was given an opinion that the their was internal engine damage and that my engine would blow out if car was continued to be driven. I then had it towed to Hyundai dealership to be serviced and to get a second opinion. Service was done, and told it was a simple issue, after paying $400 after services were complete, I left feeling relieved it wasn-??t a bigger issue. Not less than maybe 6 hours later, early sunday morning, I was driving at night on the road and my engine completely blew out on me. My safety was put at risk and others around me on the road as well because I could have caused an accident, if I had been on the high-way going a higher MPH, my engine would have more than likely caught on fire or possibly have caused an accident. Clearly the issue was not fixed and they sent me to drive in a car that was faulty and not fixed, endangering my life and possibly others around me. It has only been inspected by hyundai, but clearly inspection by them is inadequate. No engine light warnings ever appeared. Oil light would occasionally flash on and off but I didn-??t think anything of it because, 1) no loud sounds/vibrations were happening, 2) my next oil change service wasn-??t until almost over 1,000 miles, as I regularly keep up with maintenance on my vehicle. I would say the on and off oil light was flashing maybe for about a week or so, and this was NOT after prior oil change, this occurred miles and miles after. I have attach pictures from the 1st opinion service, as well as the service I received from Hyundai before incident occured. I have also if needed to be provided, documentation of routine maintenance by Hyundai Dealership and from an accredited service center by the Better Business of Bureau.

- Tampa, FL, USA

problem #141

Mar 012022

Sonata

  • miles
Engine is consuming a quart of oil every 400 miles.

- Lexington, NC, USA

problem #140

Feb 282022

Sonata

  • miles
Unknown Vehicle made knocking noises and completely cut off on me. The vehicle had an oil change 1 month ago.

- Schererville, IN, USA

problem #139

Feb 102022

Sonata

  • miles
Car began to knock and lacked acceleration. I took it to a dealer and spent $300 on replacement of plugs and it seemed to be working fine. One month later on the highway, the car completely lost power and would no longer accelerate. I found online that the engine had been recalled and the warranty extended to 120K miles. Hyundai paid for a tow to the dealership. The dealership determined that the engine needed to be replaced and thought Hyundai would replace the engine due to the recall, but the replacement was denied by Hyundai. I do not not know at this point on what grounds, but the car has 117,000 miles on it and should be within the extended warranty period because of the recall. The estimate for replacement of the engine is $8000. I've only had the car a few months and expected to get at least a few years out of this vehicle.

- Brightwood, VA, USA

problem #138

Feb 242022

Sonata

  • miles
Engine is buring oil. I drove about 1,400 miles since last oil change, and my engine had almost no oil. There are no leaks. My driveway is clean. My mechanic says engine is burning oil inside and he put "crazy" amount of oil to top it off today. He told me to change my oil every 3,000 miles instead of 5,000. He has been saying there is an issue with engine buring oil for some time and recommended contacting this agency and dealer.

- Jacksonville, FL, USA

problem #137

Aug 262021

Sonata

  • miles
Problem is the engine is burning two quarts of oil every 1,000 miles. Was taking car in for oil change and check engine light went on. Service person said car was way down on oil which is why engine light went on. Said there was a problem with Hyundai engines and to take it to dealer. Dealer Ettleson agent John Cunniff confirm that there is a problem with that engine and said they would run an oil test. Oil was changed with new filter and told to come back in 1,000 miles. Returned to dealer after 1,000 miles and engine was down two quarts of oil, dealer topped off oil and said someone would contact me. I called several days later and John Cunniff said that using two quarts of oil in 1,000 miles was within specs. He said to contact Hyundai customer service. I did with case # 19220125, and Frances was case worker. Attempted to contact Frances three times with negative results. I called and spoke with a Cindy who stated case notes stated Frances contacted Ettleson and they said two quarts of in 1,000 miles is normal, complaint was closed. Research disclosed there is a problem with oil consumption in that engine, backed up by their and other mechanics. I have 69,000 miles on the vehicle and a 100,000 mile warranty. I have all maintenance files for the vehicle since I purchased it. i have complied with the dealers instructions and have had my PCV replaced, and just keep adding oil to keep my engine running. Please advise my options.

- Orland Park , IL, USA

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