My engin is burning oil it smokes I had it checked for leaks by a mechanic shop and no leaka are found I waa informed that is a known problem with Hyundai and it will eventually need to be replaced

- Lexington Park, MD, USA

Engine failure at 103,000 miles. I was getting gas and as I driving away, I heard something pop and I immediately lose power and my engine was knocking. I checked to see if there's a recall and I don't see one. I don't know what to do at this point.

- Gary, IN, USA

The contact owns a 2016 Hyundai Sonata. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with the spark plugs needing to be replaced. The vehicle had been repaired however, the failure recurred. The contact had the vehicle towed to matthews Hyundai of syracuse (2601 erie blvd E, syracuse, NY 13224) where it was diagnosed with the engine needing to replaced. The manufacturer had been informed of the failure and informed the contact that they could not assist even though the vehicle was under warranty. The failure mileage was approximately 104,000.

- Auburn, NY, USA

The contact owns a 2016 Hyundai Sonata hybrid. The contact received notification of NHTSA campaign number: 20V746000 (engine). The contact was driving at an undisclosed speed, when the vehicle jerked and stalled. The contact detected a burning odor and saw white smoke coming from the exhaust pipe. The battery, oil, check engine and brake warning lights illuminated. Jason pilger Hyundai (613 de la pointe dr, gautier, ms 39553) was contacted and informed that her options were to put a down payment towards a trade in vehicle or drop the vehicle off to get the recall serviced and pay for a loaner vehicle. The vehicle was not repaired. The contact notified the manufacturer and a case was opened. The failure mileage was 103,644.

- Biloxi, MS, USA

Started vehicle and car started shaking and had a loss of power. Turned vehicle off and started it back up and same thing happened. Then turned car off for 5 minutes and started back up and ran but still appears to sputter every once in awhile. Had vehicle towed to dealership and they cannot figure out what is wrong with car. I thought it was a recall / safety issue.

- Forney, TX, USA

Knocking noise, engine light comes on, oil in where spark plug is, leaks oils and runs out way before next oil change. Car in motion, starts to idle weird and then car shuts off.

- Punta Gorda, FL, USA

My car is part of Hyundai recall number 198. They sent the letters out in January stating there is no remedy yet. My engine was affected buy this and had to be towed to the dealership. I've been without my car for six weeks now. I make several calls to the Consumer Affairs number. I have been told twice that a case manager will call me, I still have not been called. No one is offering an estimated date on the remedy. No one is offering a rental car until there is a remedy.

- Liberty Center, IA, USA

Driving down the road at 65 mph, the engine started making a ticking noise. Further down the road the ticking became knocking. This prompted the command center to tell me to turn the vehicle off immediately. The vehicle would no longer crank and was giving a camshaft sensor code. I received a recall notice 5 days later. Had the vehicle towed to the dealership. After being told I would need a new engine, and that it wasn't a recall issue, I called national. After a week or so it was confirmed that Hyundai would replace the motor at their expense. Never confirming it was because of the recall though I had all the symptoms other than catching on fire. It has now been 2 months and my motor is supposedly on back order, but coming in weekly. Hyundai seems to really be dragging there feet though they lost a lawsuit over motor issues before.

- Raleigh, NC, USA

To who reads this, thank you first and foremost to take the time to read this. This is a real person, this is my real story. I have been noticing a knocking engine noise for 5 to 6 weeks and then got the NHTSA recall number20V746000 in the mail. I set the soonest appointment with the dealership. The day of the appointment I was advised by andy that it would take 3 to 4 weeks for them to look at my vehicle and run it through Hyundai's recommended diagnosis. Later I called the Hyundai campaign hotline and open case # 18081104. I was told to wait 3 to 5 days for a national representative to get back with me. I called two days later requesting an update and shortly later the dealership called me to inform me my car was ready. Andy said it cleared inspection and I asked if it passed all their tests, I was told yes. This was the same staff member that told me a few steps days prior 3 to 4 weeks. While I was waiting for my vehicle to be brought to me, I overheard the another Hyundai rep saying same story told to me about the length of time to diagnosis. Got the diagnosis (repair) details back to find their inspection concluded taking the vehicle for a 7 mile test drive in the city to observe odd knocking noises. Nothing remotely advised from the manufacturer to dealership. I have their report attached but have no clue what to do at this point. I called back Hyundai campaign hotline again after getting my vehicle back today. I am told I have the same case no. And to wait another 3 to 5 days for another representative to contact me.

- Hutto, TX, USA

RECALL ON VEHICLE. ON MARCH 9, 2021, THE ENGINE STARTED MAKING A CONCERNING NOISE SO WE IMMEDIATELY SET UP AN APPOINTMENT TO GET IT LOOKED AT BY HATCHETT HYUNDAI. THE SOONEST THEY COULD GET IT IN WAS MONDAY, MARCH 15, 2021. HOWEVER, ON THURSDAY, MARCH 11, 2021, THE ENGINE MADE A TERRIFYING NOISE AND STOPPED DRIVING (ON A RESIDENTIAL ROAD) WHICH WE HAVE RECORDED. WE PAID TO HAVE IT TOWED TO HATCHETT HYUNDAI. [XXX] WAS ABLE TO HEAR THE ENGINE AND WHAT IT WAS DOING AND IT WAS IN LINE WITH THE RECALL. ON TUESDAY, MARCH 16, 2021, OUR SPECIALIST [XXX] CONFIRMED THAT IT IS IN LINE WITH THE RECALL AND IS REQUESTING THAT THE ENGINE BE REPLACED. THE ENGINE BLEW WHILE IT WAS BEING LOOKED AT. THE ONLY CONCERN WAS THAT IT HAS A SALVAGE TITLE. I SAID I UNDERSTAND BUT THAT SALVAGE TITLE IS DUE TO COSMETIC DAMAGES AND THERE WAS ABSOLUTELY NOTHING WRONG WITH THE ENGINE AND THERE SHOULDN'T HAVE BEEN AS THIS VEHICLE IS ONLY FIVE YEARS OLD AND I HAVE OWNED IT FOR 4 OUT OF THE 5 YEARS AND MAINTAINED IT THE ENTIRE TIME. [XXX] AND [XXX] (THE MANAGER) AGREED AND THEY SAID THEY DIDN'T SEE WHY IT WOULD GET DENIED AND AGREED THAT IT SHOULD BE REPLACED. THIS WAS ON MARCH 19, 2021 WHEN I SPOKE TO [XXX] AND [XXX] BOTH. [XXX] ALSO SPOKE WITH [XXX] ON MARCH 19, 2021 IN GREATER DETAIL. ON MONDAY, MARCH 22, 2021 AT 8:56 A.M. I RECEIVED A CALL FROM [XXX] APOLOGIZING AND SAYING THAT THEY DENIED THE REQUEST. I SPOKE WITH CUSTOMER SERVICE AND AM WAITING FOR A CALL FROM THE ESCALATIONS TEAM. THIS IS NOT OK. THE ENGINE SHOULD BE REPLACED WHICH THE TECHNICIANS AGREE AND SAID THEMSELVES. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Derby, KS, USA

The car was maintenance on the manufacturer's recommended interval. A catastrophic engine failure happened in February of 2020. Not knowing this wasn't a fluke issue and not having a warranty on the car. I purchased a replacement engine on my own dime costing a total of $6500 in repair. This should have been taken care of sooner by the manufacturer.

- Ocean Park, WA, USA

Bad rod bearings, can start a fire. No help from dealer.

- Sun City, AZ, USA

I have received a recall notice and after three months there is still no remedy.

- Topeka, KS, USA

The engine loses power. I almost got hit merging onto the highway. The oil light keeps coming on right after I get an oil change. The sensor for lane departure does not work. This can cause deaths it needs to be fixed Hyundai of greer will not fix the issue. I almost died. I have stopped payments on the vehicle and I have purchased a new one. I refuse to drive this death trap.

- Woodruff, SC, USA

In June of 2020 I got an emergency warning on my vehicle's dash that there was a problem with the hybrid system and should stop my car immediately and take it to the dealership. The vehicle slowed to 20 M.P.H. then came to a stop, I took the car to the dealer where it was kept for 10 days, I was told they could not duplicate the problem and I picked up the vehicle. Half a block from the dealer it happened again, I returned the vehicle to the dealer they said it was a spark plug which was replaced. I expressed my concern with the car coming to a stop in the middle of traffic. On March 3, 2021, the same thing happened, a warning on my dash, the vehicle slowed and came to a complete stop. I again took it to the dealer and was told that the electronic system was having issues with the water pump and new pump would be ordered. I again expressed concern as now I do not feel the vehicle is safe to drive. I live in southern California and take the freeways on a regular basis. Having the car come to a stop in the middle of a busy freeway is extremely dangerous to me and other drivers.

- Carlsbad, CA, USA

I have 115000 miles on my 2.0 engine. Its is always serviced 5-6K synthetic oil. The service man told me 3 months ago something is wrong. All his oil was eaten up in under 5K. He said this engine is faulty nd he has seen this many times on the Hyundai. I received a letter 2 weeks ago saying Hyundai had engine issues and a recall would happen. My car is bone dry and corporate said not warrantied. I opened a case# 18042071. I understand there is a secret memo #198 to recall. There are many people just like me. Please help. Other than the engine the car is in like new condition. Its all highway houston to brenham Texas. Flat roads. Bought new. With 100,000 extended coverage. Now expired.

- Katy, TX, USA

While driving car loses power, foot is on the gas car will not move. Then jerks. Car is in reverse and it still moves forward

- Washington, DC, USA

I noticed a recall for premature engine damage for some Hyundai models. I have a 2016 Sonata that is experiencing the same warning signs. Abnormal knocking noises from the engine and the oil light will illuminate after adding oil within a few weeks. I've also noticed a burning smell from time to time. The engine light is not on. Before the knocking noise began I would notice hesitation in acceleration every now and then but it wasn't constant. The knocking noise is during driving and even more so when turning. This is my only vehicle and I have taken it in for maintenance when needed but this happened suddenly and I am unable to figure out why. On the recall list is the 2016 Sonata hybrid but with my Sonata being of the same year I am sure it should also be on the recall list since the issues are identical.

- Grand Prairie, TX, USA

Engine suddenly failed while vehicle was in motion. Symptoms perfectly match those detailed in NHTSA campaign number: 20V746. Hyundai had previously informed me to "wait" until they were ready to perform the recall. Now that the incident happened, they are informed me that "I'm on my own".

- Lake Worth, FL, USA

Knocking in engine area then said to stop immediately then battery died

- Lexington, NC, USA