4.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
25,051 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #17

Jul 082021

Sonata

  • miles
Trunk latch failed. Trunk would not open, even when used emergency trunk release. Eventually, latch broke and trunk would not close. Two potential safety issues: 1. Emergency trunk release would not work, negating ability for someone trapped in trunk to open it; 2. Exhaust fumes entering cabin through open trunk.

- Orange, TX, USA

problem #16

Oct 072020

Sonata

  • miles
The trunk will not open by any means and the emergency release does not work. If anyone gets in the trunk, they cannot get out especially with the Hybrids which do not have fold down back seats Federal mandate states the trunk must have an operational emergency release, but with the trunk latch issue, the emergency release does NOT work

- Corona, CA, USA

problem #15

Jan 142021

Sonata

  • miles
The trunk was hard to open at first, then it would not open and all of a sudden it would not close. It has to be tied down to stay shut. It came open by itself while driving. Had to have the latch replaced.

- Eufaula, AL, USA

problem #14

Mar 212021

Sonata

  • 17,564 miles
Paint is peeling off in large sheets above front windshield. It happened during highway travel at speed of 65-70 mph. No dents or scratches were visible prior to peeling paint. This will compromise the integrity of the body of the car due to rust and corrosion.

- Reading, PA, USA

problem #13

Jan 052021

Sonata

  • miles
Paint begins to flake and chip off after commute or small infracture on body of car. The paint can completelt come off with just 1 peel. They didnt let the paint set all the way when coming out of production.

- Covington, LA, USA

problem #12

Jan 022021

Sonata

  • miles
The paint is peeling in the front of car.it has 22,793 miles

- Saratoga Springs, NY, USA

problem #11

Aug 022020

Sonata

  • miles
The trunk will not open!!!

- Fresno, CA, USA

problem #10

Aug 192020

Sonata

  • 49,500 miles
The truck release on my 2017 Hyundai Sonata would not operate. In checking the release mechanism, I discovered a plastic part in the trunk release mechanism had broken. The reason for this complaint is that this broken part does not allow the trunk to open manually from the inside of the trunk. If a child of adult person was accidentally or purposely put in the trunk, they would not be able to escape. Attached are a couple photos showing the trunk release mechanism with the yellow manual safety release and a photo showing the broken plastic part. This is a safety issue and consumers should not be force to pay to have this part replaced by the car manufacturer.

- Bonita Springs, FL, USA

problem #9

Sep 022020

Sonata

  • miles
I purchased this vehicle (2017 Hyundai Sonata) on 9/2/20 used. I had previously test drove another vehicle of the same year/make/model. The antenna fin (cover on top of the car) was missing on both vehicles, so it's not just mine. There is a factory warranty still on the car, so I went ahead and purchased it, with the false assumption that replacing the fin would be covered by warranty. After purchase, Hyundai has refused to replace this part under warranty, even though Hyundai tsb 16-01-051 addresses the exact issue. This is a safety issue because if these fins are coming off with the slightest force, they could easily fall off at highway speeds or bad weather, causing danger to other drivers who might be in the path of the dislodged antenna fin. Based on online forums, there is a newer designed fin that could easily be replaced on these vehicles if it was subject to a recall. Photo and tsb are attached.

- Cibolo, TX, USA

problem #8

Aug 232019

Sonata 4-cyl

  • 15,000 miles
After 1.5 years and 15,000 miles, the latch of the trunk door went broken and the trunk cannot be opened in any way. I took it to the dealer to replace the trunk last. I was told this is a common issue on these vehicles due to the fact that Hyundai uses plastic instead of metal latch.

- Savannah, GA, USA

problem #7

Jan 112020

Sonata

  • 93,000 miles
I have a 2017 Sonata with 93000 miles, the paint on the roof, directly above the windshield has started to peel off all the way to bare metal. At first it was about one inch chips that were peeling away. Recently after a hard rain a large chunk of paint came off. I have seen other Sonatas with the same problem. All of the cars that I've seen with this problem are white in color.

- Jackson, MS, USA

problem #6

Jan 022020

Sonata

  • 76,000 miles
On November 23, 2019 I started my car and proceeded to back out of my drive way. My power steering locked, the light came on along with my traction control light. I had to force my steering wheel to turn my car back into my driveway to get it off the roadway. I turned my car off, and back on and lights disappeared and I had control again. A few weeks later, driving down the road my steering got tight and fought my car to get it home. I got it towed to the dealership. They told me the whole power steering column had to be replaced. There was also a recall on a clicking noise I had been hearing for a few months in the steering column. They refused to think it was there problem. Today January 2, 2020 I was driving on a straight road, going 55 miles per hour. Traction control light came on and power steering. I lost control of steering my car. I had just enough time to get my car off the road to avoid getting hit. I turned the car off, and the lights seized. This car is very unsafe to drive and Hyundai is doing nothing to fix the problem other than giving expensive bills to fix. The car is not even 3 years old, there should not be this many problems already. Also paint is randomly peeling on the roof and hood of my car.

- Ocean Isle Beach, NC, USA

problem #5

Jul 252019

Sonata

  • 24,598 miles
Trunk will not open, with dash button, trunk button, or key. Stationay with $173 perishible groceries inside, will be oderious by the time it gets to a shop. Parked in garage.

- Peck, KS, USA

problem #4

Jul 252019

Sonata

  • miles
What a horrible experience, at about 6:45am esatern time on 07/25/2019, while driving on the highway the car trunk flipped open without any warning signs or any signs of defect and I immediately pulled over by emergency side and tried to close it back, after all failed attempts to close the trunk, with trunk wild open, I had to drive straight down to the Hyundai dealership were the car was purchased (rick case Hyundai duluth 3190 satellite blvd, duluth ga 30096) and to my utmost surprise, after explaining the incident to the service manager, I was told that the warranty does not cover such mechanical defect and they charged me $233 just to fix the latch, I tried to contact Hyundai customer care and they did not offer any solutions at all, what a very poor customer experience. This is the 3rd time I have to deal with this problem of trunk latch problems and no one seems to care or help out.. really disappointed with Hyundai. My contact phone number: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lawrenceville, CT, USA

problem #3

May 092019

Sonata

  • 58,900 miles
While driving on interstate 70 in Ohio my sharkfin blew off. I was going around 75 mph. No vehicle was in front of me. I heard a very loud noise which lasted a few seconds. Within 10 miles I stopped my car a service station and discovered my plastic shark fin cover had blown off. Nothing hit the car. No blood, no scratches. When I reported it to the dealership they said I must have taken it through a car wash. I have had 3 Sonatas and have never taken one through a car wash. When I first got to the dealership the receptionist at the service dept. Said they had been having problems with that part, but the service manager tried denying it. I have been talking to other Sonata owners and some have experience a similar problem.when I reported it to Hyundai they failed to take action. The photos will show that the very small screws in the electrical component that attach to the plastic shark fin cover have very little penetration into the shark fin cover. Incident happened on May 9, 2019, reported it on May 10. I ended up paying $353.03 for the part and installation. I am suggesting that the wind at 75 mph lifted the plastic cover because it sounded like a ripping sound like one screw at a time. Not only did it cause me to take my eyes of the road, but the part flying back could have posed a serious safety to another driver driving behind me. And like I mentioned this has happened to other owners. I believe it is a design failure.

- Weirton, WV, USA

problem #2

Feb 082019

Sonata

  • 53,900 miles
While driving to work on 2.8.2019, my sunroof violently exploded. I was on interstate 10 in phoenix, AZ at approximately 5:40 am. No vehicles were in front or beside me. The exterior temperature was below 40 degrees, the heater was on in the car. While driving at approximately 67 miles per hour, down a straight stretch of the highway, I heard a loud bang. The car did not swerve. Inside the car I could now hear more road noise. I opened the sunroof shade enough to slip my fingers through and felt cold air and broken glass.

- Chandler, AZ, USA

problem #1

Dec 082018

Sonata

  • 37,400 miles
I went to open the passenger door on the drivers side & the door handle snapped right off.

- Norwalk, CT, USA