Cars steering wheel locks up and car dies out on turns on any road, highway or speed. Last issue while entering a freeway. Car must sit then restarted to allow it to be usable. No warning given when this happens. Contacted dealership. No help was given.has been an issues since purchase. At lease 15 times in one year.

- Ontario, CA, USA

While driving the 2017 Hyundai Sonata at speeds of 60 plus mph the steering wheel locks up and the power steering light comes on along with the traction control lights. This incident has even caused damage to the right front corner of my Hyundai due to losing steering causing me to veer in to the guard rails.

- Coral Springs, FL, USA

Traction control light comes on while driving in optimal conditions. Car only has 30K miles on it and most research points to cheap plastic brake light switch failure causing tc sensor to malfunction.

- Arlington, TX, USA

On 7/17/19 my car lost power while driving on city street. Unable to steer or control vehicle. Took to dealer who said there were no error codes shown and that it was the electric oil pump. On 8/12/19, the same thing happened while driving on expressway. Complete power failure while vehicle was in motion. Unable to steer or control car. Took back to dealer. Again, no error codes found. They later claimed that a relay had melted and that was the problem. On 12/28/19, again driving 70mph on busy expressway, vehicle lost all power and I was unable to steer car. Took to dealer on 12/29 after it happened a second time in two days. There were unable to look at vehicle that day and told me to bring back next day. It stalled again while I was leaving parking lot, I asked the maintenance tech to come and look to see what was happening, he refused. Dropped car off on 12/30. On 1/2/20, dealer called to say no error codes found, after driving 100 plus miles, were unable to determine cause of problem and I should pick up my vehicle. I explained this is unacceptable. They called me back later claiming it is the electric steering column portion of motor control power steering rack and want $1800 to fix. This is a major safety issue, loosing complete power and ability to steer while driving. Dealer has done nothing to reassure me that this is the actual problem.

- Mukwonago, WI, USA

I had experienced problems with the brakes making noise and not reacting timely throughout 2019 before knowledge of a recall. On 5/15/19 I went to Hyundai services for a routine oil change. Hyundai informed me that there was a recall, which I now know to be service campaign 953, and that they needed a software update to resolve the issue. On my drive home after the software update was supposedly corrected, my check engine light started flashing and my car would not accelerate, was jerking, and was stopping in the middle of the road. This occurred in a residential area on a city street. I immediately called and brought the car back in. Five days later on 5/20/19, I experienced the same issue. On or about 7/26/19, my power steering began malfunctioning and my steering wheel would lock if I turned my steering wheel at all. The only way to undo this was by restarting the car, and it would just happen again. The steering wheel locked on city streets. I took my car into Hyundai services on 7/26/19, and it took them until 8/12/19 to finally resolve the issue by replacing the whole steering column and housing. During this time period, Hyundai repeatedly returned the car to me and claimed the issue was resolved but the issue kept reoccurring. On 12/28/19, the check engine light began flashing again with the exact same problems experienced 5/15/19 and 5/20/19. The check engine light appeared as soon as I exited the interstate and was driving on a city street. My car was returned to me on 12/31/19.

- Topeka, KS, USA

On November 23, 2019 I started my car and proceeded to back out of my drive way. My power steering locked, the light came on along with my traction control light. I had to force my steering wheel to turn my car back into my driveway to get it off the roadway. I turned my car off, and back on and lights disappeared and I had control again. A few weeks later, driving down the road my steering got tight and fought my car to get it home. I got it towed to the dealership. They told me the whole power steering column had to be replaced. There was also a recall on a clicking noise I had been hearing for a few months in the steering column. They refused to think it was there problem. Today January 2, 2020 I was driving on a straight road, going 55 miles per hour. Traction control light came on and power steering. I lost control of steering my car. I had just enough time to get my car off the road to avoid getting hit. I turned the car off, and the lights seized. This car is very unsafe to drive and Hyundai is doing nothing to fix the problem other than giving expensive bills to fix. The car is not even 3 years old, there should not be this many problems already. Also paint is randomly peeling on the roof and hood of my car.

- Ocean Isle Beach, NC, USA

Over the past month my car has been in the shop four times due to it malfunctioning while I am driving it - and that is not including when I took it in at the end of August because the trunk merchanism broke and it wouldn't close. The first time happened over labor day weekend when I was on a roadtrip, out of nowhere the car would not accelerate and, like others on the nhsa website have stated, it was very jumpy and wouldn't go past 45 mph. I took it to the dealer where they replaced a safety recall in the wiring system and it worked fine for a few days before it had the same problem again. When I took it to the dealer the second time they told me the engine needed to be replaced because the engine was essentially broken and there were little metal pieces inside. It took a week to replace and then everything was fine for a few days until yesterday. Yesterday the battery light turned on and the repair shop let me know the battery was in good health but low on charge so they charged it and it seemed to be working fine. Then this morning while on the highway all of the emergency service lights (check engine, check brakes, etc.) came on at the same time and the steering wheel locked up and it was undrivable. I by some miracle managed to pull the car over where I had to get the car towed to the dealer where I am awaiting to hear what is wrong. Do not purchase this car. After reading up on it apparently there seems to be issues with the engine and electrical system, that is extremely dangerous. I was lucky enough to not hit anyone but I could have been seriously injured all four times the car malfunctioned. All of these issues have been confirmed by the dealer to have been due to manufactural defects - something that is out of my control and shouldn't happen for a car that is under 26K miles.

- Downey, CA, USA

What a horrible experience, at about 6:45am esatern time on 07/25/2019, while driving on the highway the car trunk flipped open without any warning signs or any signs of defect and I immediately pulled over by emergency side and tried to close it back, after all failed attempts to close the trunk, with trunk wild open, I had to drive straight down to the Hyundai dealership were the car was purchased (rick case Hyundai duluth 3190 satellite blvd, duluth ga 30096) and to my utmost surprise, after explaining the incident to the service manager, I was told that the warranty does not cover such mechanical defect and they charged me $233 just to fix the latch, I tried to contact Hyundai customer care and they did not offer any solutions at all, what a very poor customer experience. This is the 3rd time I have to deal with this problem of trunk latch problems and no one seems to care or help out.. really disappointed with Hyundai. My contact phone number: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lawrenceville, CT, USA