10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,679 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Hyundai Sonata:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #25

May 152019

Sonata

  • 24,977 miles
I had experienced problems with the brakes making noise and not reacting timely throughout 2019 before knowledge of a recall. On 5/15/19 I went to Hyundai services for a routine oil change. Hyundai informed me that there was a recall, which I now know to be service campaign 953, and that they needed a software update to resolve the issue. On my drive home after the software update was supposedly corrected, my check engine light started flashing and my car would not accelerate, was jerking, and was stopping in the middle of the road. This occurred in a residential area on a city street. I immediately called and brought the car back in. Five days later on 5/20/19, I experienced the same issue. On or about 7/26/19, my power steering began malfunctioning and my steering wheel would lock if I turned my steering wheel at all. The only way to undo this was by restarting the car, and it would just happen again. The steering wheel locked on city streets. I took my car into Hyundai services on 7/26/19, and it took them until 8/12/19 to finally resolve the issue by replacing the whole steering column and housing. During this time period, Hyundai repeatedly returned the car to me and claimed the issue was resolved but the issue kept reoccurring. On 12/28/19, the check engine light began flashing again with the exact same problems experienced 5/15/19 and 5/20/19. The check engine light appeared as soon as I exited the interstate and was driving on a city street. My car was returned to me on 12/31/19.

- Topeka, KS, USA

problem #24

Sep 232019

Sonata

  • 50,000 miles
I was driving on the freeway when suddenly my steering wheel locked up. I was unable to switch lanes or merge off the freeway. This has happened about 2 more times since the first incident and Hyundai says they are unable to duplicate the problem. They also will not give me a loaner car until they can resolve the issue. Until then I guess I will continue to drive my unsafe vehicle and hope something does not happen.

- Fresnoc, CA, USA

problem #23

Jan 022020

Sonata

  • 76,000 miles
On November 23, 2019 I started my car and proceeded to back out of my drive way. My power steering locked, the light came on along with my traction control light. I had to force my steering wheel to turn my car back into my driveway to get it off the roadway. I turned my car off, and back on and lights disappeared and I had control again. A few weeks later, driving down the road my steering got tight and fought my car to get it home. I got it towed to the dealership. They told me the whole power steering column had to be replaced. There was also a recall on a clicking noise I had been hearing for a few months in the steering column. They refused to think it was there problem. Today January 2, 2020 I was driving on a straight road, going 55 miles per hour. Traction control light came on and power steering. I lost control of steering my car. I had just enough time to get my car off the road to avoid getting hit. I turned the car off, and the lights seized. This car is very unsafe to drive and Hyundai is doing nothing to fix the problem other than giving expensive bills to fix. The car is not even 3 years old, there should not be this many problems already. Also paint is randomly peeling on the roof and hood of my car.

- Ocean Isle Beach, NC, USA

problem #22

Nov 292019

Sonata

  • 13,000 miles
At interstate speeds the steering wheel sticks at the center position. When it unsticks the vehicle wanders to the left or right so you tend to wander back and forth to go straight.

- Malta, NY, USA

problem #21

Nov 292019

Sonata

  • miles
While driving the vehicle on a city street, I attempted to make a right turn and experienced great difficulty in turning the steering wheel. I then started a left turn and experienced the same. I immediately drove the vehicle home. I feel that it would be very dangerous to continue driving this vehicle. This should be investigated immediately!

- Kapolei, HI, USA

problem #20

Aug 222019

Sonata

  • 38,600 miles
Steering locks up while driving. Steering makes a clunky noise and vibration when turning to the left. Steering warning light and traction control light comes on and goes off intermittently. Took it to dealership and they couldn't duplicate the issue.

- Omaha, NE, USA

problem #19

Jul 022019

Sonata

  • 37,000 miles
Power steering locks up or stops, when car is moving or when parking, I have to shut the car off to restore steering. This problem has nearly cause 3 accidents, the hyundia dealer had the car in shop 2 times and said they can't duplicate the problem so the can't fix. I know many other owners have had the same problem. This problem happened on the hwy's and in town driving.

- Toms River, NJ, USA

problem #18

Jun 282019

Sonata

  • 41,000 miles
Takata recall. Pulling onto highway turning left red steering wheel warning light and traction hazard light came on and immediately steering locked up and unable to make turn

- Bullhead City, AZ, USA

problem #17

Jun 272019

Sonata

  • 25,000 miles
The contact owns a 2017 Hyundai Sonata. While driving 45 mph, the steering seized and the power steering assist warning indicator illuminated. The contact managed to steer the vehicle to the shoulder of the road. The vehicle was towed by aaa to penske Hyundai (8850 grossmont blvd, la mesa, ca 91942, (619) 464-1440) to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 25,000.

- Spring Valley, CA, USA

problem #16

Jun 142019

Sonata

  • 61,400 miles
Vehicle in motion and steering all but locks up - very difficult to control steering wheel. Once turned off it was ok only to happen again a few days later. I travel minimum 48 miles round trip per day (weekdays) to work

- Rock Hill, SC, USA

problem #15

Apr 082019

Sonata

  • 9,500 miles
Problem: Steering sticks at center position. It takes extra force to move it either right or left from center position when making small steering corrections. This occurred when highway driving at 65 mph. After about 60 miles problem ended. I am concerned problem will reoccur and be worst.

- Solvay, NY, USA

problem #14

Apr 082019

Sonata

  • 70,000 miles
Purchased our 2017 Sonata. While driving for no apparent reason I lose power steering and can barely turn the wheel. I have to pull over with great struggle and turn the car off then restart it to be able to get power steering back. The light for power steering illuminates on the display panel and then disappears after I re-start it. Along with the traction control at times, but often just the power steering fails. Happens usually at speeds around 10-30 miles per hour.they have had multiple recalls in the past years for the same problem. Even other models and same year. Https://www.caranddriver.com/news/A15348048/Hyundai-recalls-173000-Sonatas-for-power-steering-failure/

- Elgin, IL, USA

problem #13

Apr 092019

Sonata

  • 45,200 miles
3 times after stopping at a stop sign, power steering failed when accelerating (0-10 mph). Turned car off then on, steering was fine. Dealership could not find a code set or reproduce problem.

- Altamonte Springs, FL, USA

problem #12

Mar 172019

Sonata 4-cyl

  • 16,000 miles
The contact owns a 2017 Hyundai Sonata. While backing out of a driveway, the power steering assist warning indicator illuminated and the steering wheel became difficult to turn. When the vehicle was turned off and restarted, the failure ceased. The vehicle was not taken to be diagnosed or repaired. Grayson Hyundai (located at 8729 kingston pike, knoxville, tn 37923, (865) 693-4550) was contacted and an appointment was scheduled to have the vehicle diagnosed. The manufacturer was not contacted. The approximate failure mileage was 16,000. The VIN was unknown.

- Knoxville, TN, USA

problem #11

Aug 182018

Sonata

  • 2,273 miles
Backed out of my carport and the streering went out. I wrestled hard to turn the steering wheel and could finally steer the car back into my carport. This was the second time it happened. The first time the dealer could not repeat the problem, so I had to keep driving the car. The second time they fixed it by removing bad steering column, shaft, and totque sensor and installing those new parts. Paperwork says torque sensor is defective. It had internal electrical open circuit. I was moving very slowly, backing out of carport onto a street that does not have any through traffic and just runs in front of our villa's where we pull into our carports. I have read online where it has happened to other people and they had to keep driving the car and that is just too dangerous, just because they could not get it to do it for the dealer.

- Clearwater, FL, USA

problem #10

Jan 012019

Sonata

  • 71,173 miles
Takata recall " just purchased this vehicle June 19 2018 with only 44,000 now its. January and already having problems with the steering wheel it locked up on me on the highway & almost cause wreck " steering been locking up and just comletely stop turning" they say it' need steering wheel column part but the steering wheel been doing that sense I purchased

- North Myrtle Beach, SC, USA

problem #9

Oct 012018

Sonata

  • 37,768 miles
Just after beginning my drive home, on a Suburban street, warning light for power steering came on and within about 1/4 mile the power steering failed and the steering wheel seized up. I was fortunate to be just able to turn on onto a side street as I could no longer control the car. Car was a rental car and only had 37K miles on it.

- Andover, MA, USA

problem #8

Sep 212018

Sonata

  • 12,000 miles
Car started this at approximately 10,000 miles. It "wanders" on the road, at highway speeds. The steering wheel feels like it "sticks" at speed in the center position and it takes considerable force to turn the wheel from center. This causes overcorrection in the steering and you tend to go back and forth. Single-handed cruising is definitely out of the equation, as it requires a two-handed tight grip for even tiny adjustments. My wife hates it and it is upsetting to happen in a new car. Did not do this when new and does it in all modes (normal, eco, sport).

- Lighthouse Point, FL, USA

problem #7

Jul 212018

Sonata

  • 41,000 miles
After driving my newly purchased 2017 Hyundai Sonata, for any length of time or mileage, the power steering will make a clunk sound and then will stop working when slowing down and reaching a speed of around 10mph and then when I regain speed I am still struggling to turn the wheel because I've lost the power steering. I did discover that once the ignition is turned off and restarted that the power steering works again. However, when driving on a freeway or road, pulling over to restart the vehicle is not always an option and with the steering wheel so hard to control, the potential for accident avoidance is lowered. And winter weather conditions will make driving with this manual steering situation that much more dangerous. It seems the Hyundai elantra is having the same issue and a recall has already been issued.

- Ostrander, OH, USA

problem #6

Nov 012017

Sonata

  • 10,000 miles
Car started this at approximately 10,000 miles. It "wanders" on the road, at highway speeds. The steering wheel feels like it "sticks" at speed in the center position and it takes considerable force to turn the wheel from center. This causes overcorrection in the steering and you tend to go back and forth. Single-handed cruising is definitely out of the equation, as it requires a two-handed tight grip for even tiny adjustments. My wife hates it and it is upsetting to happen in a new car. Did not do this when new and does it in all modes (normal, eco, sport).

- Moore, OK, USA

Read the next 5 complaints »