10.0

really awful
Crashes / Fires:
4 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
16,679 miles

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« Read the previous 20 complaints

problem #5

Sep 172017

Sonata

  • 2,000 miles
Purchased our 2017 Sonata sport in December of 2016. In July I had my first power steering issue. While driving for no apparent reason I lose power steering and can barely turn the wheel. I have to pull over with great struggle and turn the car off then restart it to be able to get power steering back. The light for power steering illuminates on the display panel and then disappears after I re-start it. Along with the traction control at times, but often just the power steering fails. Happens usually at speeds around 20-30 miles per hour. Once going 40. Service department at dealership stated they can't duplicate the issue and gave the car back to me. Continues to be an issue. Also had to have the display panel replaced because only one half would illuminate. The display panel failed after only having the car 1 month. Took over 3 months for the part to come in so they could fix it.

- Mechanicsville, MD, USA

problem #4

Sep 132017

Sonata

  • 1,600 miles
Second complaint, this problem, this vehicle. When entering busy roadway from shopping center (9/13/2017), at speed of ca. 10 mph, power steering ceased working. Was able to wrestle vehicle to roadway shoulder. Vehicle taken to dealer (delray Hyundai, delray beach, Florida) as was done following first complaint. Dealer unable to accept vehicle until at least next week despite driver safety concern protests.

- Delray Beach, FL, USA

problem #3

Aug 292017

Sonata

  • 1,500 miles
On three separate occasions, each while driving a very low speed (at or about 10 mph), the power steering failed. One incident was in supermarket parking lot, the other two incidents on a public road within a corporate park. Vehicle was taken to delray beach, Florida, Hyundai dealer, but the dealer was unable to identify the cause of the failure. Vehicle was kept by dealer two days, driven by qualified service personnel at various speeds, but replication of driver complaint not experienced.

- Delray Beach, FL, USA

problem #2

Jun 092017

Sonata

  • 1,800 miles
The contact owns a 2017 Hyundai Sonata. While driving approximately 5 mph, the power steering suddenly failed. The contact towed the vehicle to the raciae Hyundai dealer, but they were unable to identify the cause of the failure. The manufacturer was made aware of the failure. The approximate failure mileage was 1,800.

- Kenosha, WI, USA

problem #1

Oct 122016

Sonata

  • 800 miles
I purchased brand new Hyundai Sonata 2017 SE. It took me severals days to realize that the car is wandering on the highway, it's not me. It's impossible to keep the car driving straight. It's more apparent at speeds over 50mph. At 70mph you must pay 100% attention to the steering wheel and continue to work it like a mad man; otherwise you'll end up in the ditch in seconds. It's a high severity safety defect that needs immediate, nationwide recall. If you are considering Sonata 2017', learn from my mistakes and buy something else. Do not risk your life and life of your family in this piece of Korean garbage. Yes, I have taken it to the dealer ( gerald Hyundai North Aurora, Illinois ). in short, I have demonstrated the issue I'm having on the highway, the technician saw it and felt the car pulling, he saw the car wander from side to side and he saw that I had to correct the direction car is driving every few seconds. Later we swapped places, he drove the car and gave me feedback " it's ok, that's how Sonatas drive. You either love it or hate it. Try sport mode, the steering wheel is stiffer, I like it better, the car is not pulling that much in sport mode" after returning to the service department, I've was ( as expected ) told that the issue cannot be duplicated and car is operating as it was designed. ---- basically gtfo Mr. Customer! ---- if you are smart, just dismiss the idea of buying Hyundai Sonata 2017 SE model ( not sure about sport or limited ). other than life threating defect with steering, I love everything else in this car. Still, I'm taking a huge financial hit to trade it in before I make the first payment. I don't want to have an accident and my life and health is more important than few grand. I don't want to waste time to keep playing games with dealerships and keep myself stressed.

- Chicago, IL, USA