10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 9,416 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The shark fin antenna assembly becomes dislodged from its base very easily and can fly off while driving or scraping ice off the roof with minimal force. Hyundai should do a better job attaching the outer shark fin plastic cover to its base.
- Winthrop , MA, USA
The overhead console does not close. It does it all the time. I know there was a recall on it but not on the 2018 model. It is a problem because it blocks your view on the right side thank you
- Charles Town, WV, USA
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.
- Brooklyn , NY, USA
UNKNOWN-?" Engine has been making noises, vehicle keeps breaking down (ENGINE ISSUES, alleged starter) and Hyundai dealerships keep ignoring and not documenting my complaints and passed the vehicle for all inspection after others have documented some of my complaints that I brought to them. They simply didn-??t want to do any work because it was covered under bumper to bumper warranty until I threatened to call Hyundai USA with a lawyer and my engine problems were NEVER ADDRESSED or examined by the Hyundai Dealer in my area even though I specifically kept complaining about my car seizing and stopping on me in the middle of the highway with my toddler in the vehicle! It-??s doing it again and no one at anything Hyundai cares! I-??ve been lied to and passed on for over a year now and the problems list keep getting longer and longer! I was told that the Engine was replaced in March 2019 and that was that..I was dismissed! No more questions asked when I made my complaint directly to Hyundai USA this time!
- Long Beach, MS, USA
I purchased my 2018 Sonata on 10/23/21 from South Point Austin with 30-35k miles on it. In the year of owning it, I've had 3 manufacture issues occur. Once on 12/31/20, there was an issue where my car detected an issue, and my maximum speed was 30 MPH while I was on the interstate. It was a sensor issue and covered by my manufacturer's warranty. On 11/11/21, I had to purchase a new starter for $789.26 despite this being a manufacture issue and covered by warranty. There was not a dealership in my area that would look into my car until 2022. They would not cover a rental until at least a diagnosis report came back which they would not begin until 2022. They said the lengthy waitlist for a rental would prevent me from securing a vehicle to use in the meantime. Because I need a functioning car, I had to purchase this out of pocket. On 11/23/21, I had to purchase a new battery. Again, this should be covered by factory warranty, but the dealerships would not look at my car until 2022. I paid $241.14 out of pocket for this. Setting the issue of these unexpected expenses aside, my car does not feel safe to drive and has had several manufacture complications. I had a near fatal accident in my previous Sonata do to a software issue causing the brakes to go out. This line of cars should be looked into for the safety of all.
- Austin, TX, USA
The trunk latch released failed and is malfunctioned. My safety along side passengers were put at risk when the car experienced a flat tire on the highway far from city limits in extremely hot weather and trunk was not opening to get to spare tire/tools. Trunk had to be forcefully opened after hours to finally to get to spare/tools. There was no warnings prior to this failure.
- Las Vegas, NV, USA
Coding P0507 Idle air control system Rpm higher than expected P0441 Evaporator emissions incorrect purge flow P0420 Catalyst system below threshold
- Hurlock , MD, USA
I am affected by the new decal in regards to my trunk latch and it urgently needs to be fix. It would not open after multiple attempts and a few days later it started working again and now that it-??s open it will not close
- Phoenixville , PA, USA
1. Accelerator malfunctioned as I removed my foot to hit the brakes. The speed increased. When attempted to hit brakes, would not brake. The brake hardened up and car went through bank glass door and window. 2. It malfunctioned. 3. Vehicle is in the body shop. Will take to dealer when done 4. Police and insurance 5. No warnings
- Dolton, IL, USA
One of my Continental pure contact tires failed at highway speed at 4,926 miles. All four tires were purchased new from my dealer on 11/25/20. Mileage at that time was 47,314. ON1/21/21 with an odometer reading of 52,240, one tire developed a leak at the intersection of the sidewall and tread -- there was nothing stuck in the tire indicating a puncture -- yet there was a hole in the tire. The tire could not be fixed so I had to buy a different brand tire to replace it because the tire shop did not carry Continental tires. With the recent recall of many tires by Continental, I am concerned that my three remaining Continental tires may not be dependable. I contacted Continental directly and was told that the pure contact tire in my size (215/55sr17) is not included in the recall while other sizes are included.
- Lexington, OH, USA
Trunk latch locking arm can break with few miles on the odometer. When the arm breaks due to it being plastic connecting to metal via a strong tension spring, the emergency trunk release lever is defeated and the trunk cannot be opened, or closed if it broke while open.
- Hermitage, TN, USA
I rent this car from tower rentals I paid 1300$ day before easter no one would come get it fix it I'm in queens I got money tolls and gas took to their repair shop in bronx yesterday after 4 hours they told me nothing wrong sent me home after they did 50 min inspection which it failed. They have caused me tons of money parts jumps travel time loss of work and do not care or reimburse me the car sits X time won't start again without jump I sent numerous emails asking my yearly receipt all I've paid still not given it to
- East Elmhurst, NY, USA
Rough vibration slowly coming up steering when braking to stop. Could be rotors or tires. Started a few months ago.
- Toms River, NJ, USA
I was traveling on the highway with no existing problems. I drove off my intended exit when suddenly my vehicle jerked really hard, check engine light started blinking and my car started slowing down almost to a complete stop. Didn't know what to do so I just kept driving as the car kept jerking and slowing down on its own! I stop by an auto zone where the guy comes out and uses his device to find out the potential problem he says the problem seems to be the knock sensors.
- Lawrenceville, GA, USA
Driver states vehicle decelerated while driving, pulled off the interstate and over to side of the road vehicle caught fire in engine compartment.
- Washington, DC, USA
I was driving on an open interstate using smart cruise control when a message popped up on the dash screen: Smart cruise control disabled. Radar blocked. Weather conditions were dry and my car was clean. There had been no snow accumulation in my area nor any in the area in which I was driving. There were a few cars around. The car that was in front of me made an exit about a minute after the message and indicator lights appeared. The message and indicator lights returned to normal after about 5 minutes. An hour and a half later, the same message and indicator lights appeared. The sky was darker with a few flurries in the air but no accumulation. I turned off smart cruise to finish the trip. I did not experience any problems with smart cruise on the 5 hour return trip. Weather conditions then were gray and raining. The trip is mostly interstate but the destination is mountainous. I made the trip several times over the last 3 years with no problems.
- Cincinnati, OH, USA
Entertainment screen turns off after a while and will reset or I have to tap it and make sure it goes back on and does this over and over at times. Smoke comes out exhaust when passing a car sometimes
- Tucson, AZ, USA
We were driving the car last night on city streets and the highway, when we encountered a bad smell coming into our vehicle. We first thought it smelled like natural gas coming from the outside area we were driving, but then concluded after another 5 minutes of driving the car that it was our car that was making the bad odor or smell. I pulled off the road, and shut the engine in the car off. I looked under the hood of the car to see if anything was burning or if something looked like it was very hot. I did not detect anything wrong under the hood. The coolant was fine, and the motor oil was good. So then we got back in the car, and the smell was still there. We noticed the cell phone was sitting on the "self" charger that this car has as a feature. We took the cell phone off of this area where it charges, and noticed the top rubber area was very very warm or hot to the touch. So we concluded this had to be the area that was causing this caustic smell that we were breathing for about 15-20 minutes of driving. The top surface of this rubber pad area did not look burnt or destructed, so it must be underneath this area that whatever is recharging the cell phones, maybe a battery of some sort, is no good. We were afraid it would start a fire the smell was so strong. So after a few more minutes, without the cell phone recharging on this area, the smell started to go away. So that is why we are deducting this must be the problem area. And it could be a serious one. I drove the car today, and the "strong" smell did not come back. But you can still smell the residue smell from last night's problem that occurred.
- Mundelein, IL, USA
Trunk latch broke. Its a known issue by Hyundai on 2017 & 2018 models.
- Dallas, TX, USA
- Scottsdale, AZ, USA