10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
8,862 miles

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« Read the previous 20 complaints

problem #31

Oct 082022

Sonata

  • miles
We drive a 2018 Hyundai Sonata with Hyundai Quartz White Pearl (W8) paint. It has 62000, so just out of regular warranty. Last week I noticed that we were missing a huge chunk of paint on the roof. As a regular passenger of this car, neither of us noticed anything wrong with it until it was gone. It looked like it just bubbled up suddenly and peeled off. We took it into our local Hyundai Dealer and they told us it was out of the 36k mi. paint warranty. They didn't even look at it. We paid for an extended warranty because they served us so well on our other Hyundais up to that point. I called the consumer line like they suggested and found no recalls. When I tried to get a human, I was met with silence. No indication that the call had gone through. I went next door to there collision center and got an estimate anyway. The man there didn't have to see any more than one picture to know that it was a Hyundai. They service multiple of that owner's various different branded dealerships. Obviously, this wasn't his first rodeo with this problem. He quotes $1200 to put a bandaid on the problem. However, there are numerous incidents of consumers facing the same issue with there Hyundai/Kia vehicles. I have a friend who had the same problem on a similar year Acura with pearl paint. I'm filing this complaint because it is obvious that Hyundai/Kia are not going to own up to this. The first class action suit was dismissed and the problem persists. They are still using the paint to this day and the same delamination problems keep appearing. I do not want to be driving down the road and have a huge slab of paint fly off and hit someone else's windshield. This issue needs to be investigated before someone gets hurt, not after.

- Greenwood, IN, USA

problem #30

Aug 082022

Sonata

  • miles
For the fourth time the HEV light (and others) has come on and the dash has lit up while I was driving, with the last three times leaving us stranded in dangerous road situations with little or no power. The light first came on in July 2020 at 40,089 miles. A dealership reset the codes and I had no problems until June 7, 2022 when the lights lit up on the dash again and the car died and I had to have it towed to a local dealership. They could find nothing wrong with it and checked all the wiring and said none of the codes were coming up and that the car ran fine for them when test driving a day or two after I had it towed. So they released the car back to me deeming it good to go. Then only 19 days later on June 26, 2022 the HEV light among other lit up again and the dash indicated to pull over and cut the car off due to the hybrid system. I had it towed to the nearest dealership again. The then looked at it and said they reset all the codes and everything looked to be good to go. Then AGAIN on Aug 8, 2022 (3rd time in two months), we were put in a dangerous situation trying to get the car off a busy highway when the HEV light (and others) again lit up the dash and our power went almost completely out while the engine jerked violently as we tried to avoid being hit by cars while trying to get off the highway before it completely died on us. Four times now Hyundai dealers have shrugged this off saying "we reset the codes" and we can't find an issue. We have been put in dangerous traffic conditions three of these times.

- Keller, TX, USA

problem #29

Jul 092022

Sonata 4-cyl

  • miles
On the way home from the produce store today, the engine seemed to stall or seize while I was driving and the car reacted in a jerky manner. I kept going, as I was close to home, but could only travel about 20 mph, and it would periodically feel as if it were about to conk out. Check engine light came on at this point. Made it home, but no longer feel safe driving it. Am online now, searching for what to do. What I experienced sounds like the engine recall problem others have experienced, although my 2018 Hyundai Sonata is not on the recall list. Perhaps it should be.

- Boynton Beach, FL, USA

problem #28

May 052022

Sonata

  • miles
Purchased a certified pre-owned 2018 Hyundai Sonata - found out recently the car is burning/losing oil- A few weeks after having an oil and filter change my oil warning light started flashing while driving.. Checked engine oil and could not believe that oil was almost empty.. Major concern is for major engine malfunction and possible locking up while driving- which could be fatal !!! Now I have to monitor oil levels/consumption every other day- I have contacted Hyundai and they're suggesting that I be without transportation while they take an undetermined amount of time to test the vehicle which is unacceptable !

- Uppermarlboro, MD, USA

problem #27

Feb 052022

Sonata

  • miles
The shark fin antenna assembly becomes dislodged from its base very easily and can fly off while driving or scraping ice off the roof with minimal force. Hyundai should do a better job attaching the outer shark fin plastic cover to its base.

- Winthrop , MA, USA

problem #26

Dec 012021

Sonata

  • miles
The overhead console does not close. It does it all the time. I know there was a recall on it but not on the 2018 model. It is a problem because it blocks your view on the right side thank you

- Charles Town, WV, USA

problem #25

Dec 012021

Sonata

  • miles
when the car is cold it would not start. I checked what the problem can be online and it turns out that there are a lot of out cars with the same problem. The problem is starter. sever people after changing the starter there vehicle was fixed. Another problem is sometimes the blind spot warning system does not work. These problems are reported by people with the same car but not by dealers.

- Brooklyn , NY, USA

problem #24

Nov 222021

Sonata

  • miles
UNKNOWN-?" Engine has been making noises, vehicle keeps breaking down (ENGINE ISSUES, alleged starter) and Hyundai dealerships keep ignoring and not documenting my complaints and passed the vehicle for all inspection after others have documented some of my complaints that I brought to them. They simply didn-??t want to do any work because it was covered under bumper to bumper warranty until I threatened to call Hyundai USA with a lawyer and my engine problems were NEVER ADDRESSED or examined by the Hyundai Dealer in my area even though I specifically kept complaining about my car seizing and stopping on me in the middle of the highway with my toddler in the vehicle! It-??s doing it again and no one at anything Hyundai cares! I-??ve been lied to and passed on for over a year now and the problems list keep getting longer and longer! I was told that the Engine was replaced in March 2019 and that was that..I was dismissed! No more questions asked when I made my complaint directly to Hyundai USA this time!

- Long Beach, MS, USA

problem #23

Nov 112021

Sonata

  • miles
I purchased my 2018 Sonata on 10/23/21 from South Point Austin with 30-35k miles on it. In the year of owning it, I've had 3 manufacture issues occur. Once on 12/31/20, there was an issue where my car detected an issue, and my maximum speed was 30 MPH while I was on the interstate. It was a sensor issue and covered by my manufacturer's warranty. On 11/11/21, I had to purchase a new starter for $789.26 despite this being a manufacture issue and covered by warranty. There was not a dealership in my area that would look into my car until 2022. They would not cover a rental until at least a diagnosis report came back which they would not begin until 2022. They said the lengthy waitlist for a rental would prevent me from securing a vehicle to use in the meantime. Because I need a functioning car, I had to purchase this out of pocket. On 11/23/21, I had to purchase a new battery. Again, this should be covered by factory warranty, but the dealerships would not look at my car until 2022. I paid $241.14 out of pocket for this. Setting the issue of these unexpected expenses aside, my car does not feel safe to drive and has had several manufacture complications. I had a near fatal accident in my previous Sonata do to a software issue causing the brakes to go out. This line of cars should be looked into for the safety of all.

- Austin, TX, USA

problem #22

Jul 242021

Sonata

  • miles
The trunk latch released failed and is malfunctioned. My safety along side passengers were put at risk when the car experienced a flat tire on the highway far from city limits in extremely hot weather and trunk was not opening to get to spare tire/tools. Trunk had to be forcefully opened after hours to finally to get to spare/tools. There was no warnings prior to this failure.

- Las Vegas, NV, USA

problem #21

Nov 272020

Sonata

  • miles
Coding P0507 Idle air control system Rpm higher than expected P0441 Evaporator emissions incorrect purge flow P0420 Catalyst system below threshold

- Hurlock , MD, USA

problem #20

Sep 122021

Sonata

  • miles
I am affected by the new decal in regards to my trunk latch and it urgently needs to be fix. It would not open after multiple attempts and a few days later it started working again and now that it-??s open it will not close

- Phoenixville , PA, USA

problem #19

Aug 132021

Sonata

  • miles
1. Accelerator malfunctioned as I removed my foot to hit the brakes. The speed increased. When attempted to hit brakes, would not brake. The brake hardened up and car went through bank glass door and window. 2. It malfunctioned. 3. Vehicle is in the body shop. Will take to dealer when done 4. Police and insurance 5. No warnings

- Dolton, IL, USA

problem #18

Jan 212021

Sonata

  • 52,240 miles
One of my Continental pure contact tires failed at highway speed at 4,926 miles. All four tires were purchased new from my dealer on 11/25/20. Mileage at that time was 47,314. ON1/21/21 with an odometer reading of 52,240, one tire developed a leak at the intersection of the sidewall and tread -- there was nothing stuck in the tire indicating a puncture -- yet there was a hole in the tire. The tire could not be fixed so I had to buy a different brand tire to replace it because the tire shop did not carry Continental tires. With the recent recall of many tires by Continental, I am concerned that my three remaining Continental tires may not be dependable. I contacted Continental directly and was told that the pure contact tire in my size (215/55sr17) is not included in the recall while other sizes are included.

- Lexington, OH, USA

problem #17

Oct 032020

Sonata

  • 28,335 miles
Trunk latch locking arm can break with few miles on the odometer. When the arm breaks due to it being plastic connecting to metal via a strong tension spring, the emergency trunk release lever is defeated and the trunk cannot be opened, or closed if it broke while open.

- Hermitage, TN, USA

problem #16

Jan 202020

Sonata

  • 50,000 miles
I rent this car from tower rentals I paid 1300$ day before easter no one would come get it fix it I'm in queens I got money tolls and gas took to their repair shop in bronx yesterday after 4 hours they told me nothing wrong sent me home after they did 50 min inspection which it failed. They have caused me tons of money parts jumps travel time loss of work and do not care or reimburse me the car sits X time won't start again without jump I sent numerous emails asking my yearly receipt all I've paid still not given it to

- East Elmhurst, NY, USA

problem #15

Feb 122020

Sonata

  • 16,000 miles
Rough vibration slowly coming up steering when braking to stop. Could be rotors or tires. Started a few months ago.

- Toms River, NJ, USA

problem #14

Mar 022020

Sonata

  • 30,500 miles
I was traveling on the highway with no existing problems. I drove off my intended exit when suddenly my vehicle jerked really hard, check engine light started blinking and my car started slowing down almost to a complete stop. Didn't know what to do so I just kept driving as the car kept jerking and slowing down on its own! I stop by an auto zone where the guy comes out and uses his device to find out the potential problem he says the problem seems to be the knock sensors.

- Lawrenceville, GA, USA

problem #13

Jan 282020

Sonata

  • 11,589 miles
Driver states vehicle decelerated while driving, pulled off the interstate and over to side of the road vehicle caught fire in engine compartment.

- Washington, DC, USA

problem #12

Dec 312019

Sonata

  • 26,000 miles
I was driving on an open interstate using smart cruise control when a message popped up on the dash screen: Smart cruise control disabled. Radar blocked. Weather conditions were dry and my car was clean. There had been no snow accumulation in my area nor any in the area in which I was driving. There were a few cars around. The car that was in front of me made an exit about a minute after the message and indicator lights appeared. The message and indicator lights returned to normal after about 5 minutes. An hour and a half later, the same message and indicator lights appeared. The sky was darker with a few flurries in the air but no accumulation. I turned off smart cruise to finish the trip. I did not experience any problems with smart cruise on the 5 hour return trip. Weather conditions then were gray and raining. The trip is mostly interstate but the destination is mountainous. I made the trip several times over the last 3 years with no problems.

- Cincinnati, OH, USA

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