10.0
really awful- Crashes / Fires:
- 1 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 8,862 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
We were driving the car last night on city streets and the highway, when we encountered a bad smell coming into our vehicle. We first thought it smelled like natural gas coming from the outside area we were driving, but then concluded after another 5 minutes of driving the car that it was our car that was making the bad odor or smell. I pulled off the road, and shut the engine in the car off. I looked under the hood of the car to see if anything was burning or if something looked like it was very hot. I did not detect anything wrong under the hood. The coolant was fine, and the motor oil was good. So then we got back in the car, and the smell was still there. We noticed the cell phone was sitting on the "self" charger that this car has as a feature. We took the cell phone off of this area where it charges, and noticed the top rubber area was very very warm or hot to the touch. So we concluded this had to be the area that was causing this caustic smell that we were breathing for about 15-20 minutes of driving. The top surface of this rubber pad area did not look burnt or destructed, so it must be underneath this area that whatever is recharging the cell phones, maybe a battery of some sort, is no good. We were afraid it would start a fire the smell was so strong. So after a few more minutes, without the cell phone recharging on this area, the smell started to go away. So that is why we are deducting this must be the problem area. And it could be a serious one. I drove the car today, and the "strong" smell did not come back. But you can still smell the residue smell from last night's problem that occurred.
- Mundelein, IL, USA
Trunk latch broke. Its a known issue by Hyundai on 2017 & 2018 models.
- Dallas, TX, USA
"multiple warning lights are coming on the dash for ABS failure."cause: 5891R00 hydraulic module assembly replaced. "scan test codes C1741, C2402, C1360 diag system. Line case number 2019080600434 perform voltage and ground test per tech line found ABS hydraulic unit internal failure, replaced ABS hydraulic unit, perform all calibrations and variant coding clear codes, reset adaptives. Problems of yellow light coming on on dash was during accelerations and turning cruise control
- Keller, TX, USA
While driving crash warning, ABS, track and check brakes warning lights would come on. Hyundai dealer initially reflagged eco but lights came back. Dealer had car for several days and after checking with Hyundai tech center and got test codes C2402 C1741 and C1360 and system found connection at ABS module. Alleged fix was to repair abnormal connection / connector at ABS module. Car is Hyundai Sonata 2 liter turbo with 19639 miles when brought to dealer for diagnostics and repair. We have pictures of error lights on our cell phone.
- Keller, TX, USA
My daughter was driving on the highway when the car started to buck and wouldn't accelerate. The check engine light came on and she pulled off the highway. She called Hyundai and they told her not to drive the car and to have it towed to a dealership. We were then told by Hyundai that this is a known problem. They installed a knock sensor wiring harness and said they hope that does the trick but it could need a whole new engine. Expected repair time is 6 weeks since parts are on backorder. We have since spoken to several dealerships as well as consumers and there are so many complaints that some people have been without their cars for months.
- Wrentham, MA, USA
I can not get Hyundai to give me an adequate answer
- Palestine, TX, USA
I went into purchasing dealer for first oil change at 5100 miles, they flashed computer and loaded update Hyundai campaign 953 product improvement. About 50 miles after the recall was performed my car went into limp mode and is barely driveable. Car was also hesitating, and bucking a bit. Took it back to dealer they stated the code didn't apply to my car and flashed it again. It again went into limp mode after 50 miles or so. The recall is supposed to place the vehicle in limp mode due to rod bearing wear. My car has 5,400 miles on it and it now at a different dealer. Got information from that dealer regarding a tbs #19-01-002 and looks like engine replacement or wiring harness.
- Cambridge, MD, USA
The lane departure warning sound does not have adequate volume and there is no option or software adjustment to increase this volume according to Hyundai corporate or my local dealer service department. With increased age our hearing ability may be less than when we were younger, mixed in with fluctuating road noise, this safety feature may not inform (audible sound notification to low) a driver of lane departure at the early desired notification time. In my opinion, this non ability to adjust the volume up or down on the lane departure safety feature is a gross engineering failure.
- Corona, CA, USA
Car has keyless start. Will not start in temps below 20 degrees F. has happened 4X in 2 weeks. Car is 8 mos old / less than 6K miles. 1st 3 times eventually started by running engine. The warning lights that show are charging system (ran itself down to 57% battery this time); engine oil pressure and mil light. The immobilized indicator is on but then goes off. The tank is full of gas. The blue link app can't remotely start the car. It states that the request was not processed.
- Newton, MA, USA
I bought my 2018 Sonata in January 2018. I have noticed that it tends to hesitate when making turns especially right turns. This problem occurs randomly when accelerating from stop or slow motion. Last week, I slowed down to take a near 90 degree left turn. The speed limit is 25 mph on this road. There was a vehicle in front of me - so, I maintained a safe speed and distance. After taking the turn, my car skidded very suddenly as I was coming out of the curve, and it was all I could do to correct it and prevent it from hitting a concrete pillar of the freeway passing above. The road appeared dry and the car in front of me did not have any problems. While I cannot rule out the presence of black ice, I was concerned that one of the wheel may have locked up either due to hardware or software problems. I took the car to the dealer today. The service department checked out car and they did not find any problems. I am reporting this incident since I noticed that some other owner complained of engine hesitation when taking turns. Perhaps, other owners may be experiencing similar issues.
- Strongsville, OH, USA
- Tucson, AZ, USA