10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
1,109 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #12

May 232023

Sonata

  • miles
The issue is UNKNOWN. On may 23,2023 I exited my car-?? maybe less than 10 minutes returned to car to go on with my day pressed the start button and it burst into flames.

- Irvington, NJ, USA

problem #11

Jul 252021

Sonata

  • miles
This vehicle was bought brand new from West Broad Hyundai in Richmond, VA. I was financing this vehicle had it for almost two years before it was stolen. The police said it was a couple of teenagers. I lost thousands of dollars almost 2 years worth of car payments. I think Hyundai should be accountable because they nevar notified me these vehicles were easily stolen. I lost two years of car payments. I still owe 1,000 to Capital One because my insurance company didn-??t fully payoff this loan. Please help: I lost allot of money had to come up with a down payment for a 2019 Hyundai Tucson. This vehicle has the same problem with it can be easily stolen. My information is Mary Chanberlain 6700 Veritas Way 1-B N Chesterfield 23234 804-2411844

- N Chesterfield , VA, USA

problem #10

Mar 162023

Sonata

  • miles
White paint bubbling up and chipping off of car. No abrasion beforehand.

- Durham, NC, USA

problem #9

Aug 212022

Sonata

  • miles
Unknown. This has happened a couple times now. I am driving and the HEV light, engine light and battery light turn on, car won-€™t brake properly and almost cause me to hit other cars and will shut off on its own on the highway. It will accelerate on its own even when trying to brake. Extremely dangerous.

- Longmont , CO, USA

problem #8

Jul 282022

Sonata

  • miles
My vehicle was stolen from in front of my home. The "alarm" did not sound or go off at all. The area where my key should enter was removed, vandalized, and then an iphone charger was used to start my car via a USB port that is located somewhere within that area. Apparently, this is a tictok trend that has been in the works for a while and targets Hyundais.Yet, there has been no response from Hyundai to recall Sonatas or Elantras to remedy this issue. Now I am being forced to pay for repairs on a vehicle that was used for illegal activities and again have to place my family in. I do not feel safe in this situation and I am most likely privy to fall victim again until this issue is resolved.

- Chicago, IL, USA

problem #7

Oct 012021

Sonata

  • miles
When accelerating, the vehicle automatically hesitates and loses power. This happens when pulling out from complete stops as well as moving slowly to passing other vehicles. The tachometer still shows power but the brakes depress and there is no power to the vehicle and it hesitates feeling as if the ABS are kicking in. In order for it to resolve itself you have to let it run its course. The service departments at the dealer have felt it but can-€™t pinpoint an answer.

- Riverview, FL, USA

problem #6

Aug 242020

Sonata

  • 56 miles
The touch screen radio is ineffective when tuning to siriusxm. It just sits on updating and nothing else you press works. I have had multiple mechanics look at it, pulled fuses, resets and nothing fixes the issue. From research online it appears this has been an ongoing issue for years with Hyundai touch screens. They say there's nothing they can do, but I literally just bought the car.

- Rochester, NY, USA

problem #5

Apr 012020

Sonata 4-cyl

  • miles
The driving assist feature which indicated if a vehicle is in the next lane is supposed to engage but it has stopped working.

- Auburn, WA, USA

problem #4

Mar 122020

Sonata

  • 3,850 miles
Aeb system does not function at all. Will not detect vehicle in front of me nor detect a pedestrian. It gives no stage 1,2 or 3 warnings while in motion on city streets or highway. I have contacted the Hyundai headquarters and have yet to resolve this concern.

- New Milford, NJ, USA

problem #3

Jan 022020

Sonata

  • miles
Twice within two months my vehicle that I am currently leasing has stalled and not accelerated after being stopped at a stop light. Both times with taking the car to get looked at the dealership has pushed me out the door without truly taking ample time to figure out what the issue is and more disappointing and disturbing the 2nd time they only solution to me telling them I no longer feel safe driving it without finding a solution to the issue and fixing it was for me to start an entirely new 3 year lease with the same year model and make but unbelievably with higher car notes. To me this was a disrespectful slap in the face to say the heck with living up to our warranty standards and instead let's try and make another sales deal. The most recent time the car stopped working while in drive and left me dangerously stranded in an intersection.

- Silver Spring, MD, USA

problem #2

Nov 142019

Sonata

  • 7,600 miles
I purchased this vehicle brand new with only 18 actual miles on the car around 6/14/19. During a call to dealership customer service call I was advised there was a software update that needed to be completed (service campaign 953 - ECM & cluster update-engine monitoring logic product improvement). Service was completed within 4-5 days before service campaign was closed. Within one week later was driving vehicle and bell went off and displayed two message on the instrument cluster. Three indicator lights were frontal collision avoidance, warning indicator and epb indicator activated. After arriving at destination I was going to back vehicle into a parking spot and noticed the rear camera not working. After getting back in car and leaving, the instrument cluster and camera was back to normal operation. Next day returning home from work the same incident occured a second time. This time noticed after putting the vehicle in park and not turning vehicle off, then trying to put vehicle in drive, the gear shifter would not come out of park until vehicle is turned off. Took to dealership and vehicle was showing several codes. Hyundai was contacted and was advised to have software reboot. This worked for close to a week then happened a third time within 403 miles since service campaign was completed at 7514 miles.

- Virden, IL, USA

problem #1

May 082019

Sonata

  • 1,804 miles
I was backing out of a parking space and when I moved the car it took of at a high rate of speed, flew passed 5 other parking spaces and caused me to hit a parked vehicle

- Matawan, NJ, USA