10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 1,089 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Pushed the park button, showed P on the dash indicator, doors then unlocked. When exited vehicle it began rolling backward, park had not engaged slight hill only. This has happened repeatedly. Pushed button to place the car into reverse and the vehicle would not engage or go anywhere.
- Wentzville, MO, USA
Engine block became infested with rats/mice overnight. I believe this was the result of soy-based components used by Hyundai. No other cars on my block had this problem (I was able to survey the vehicle owners because we all were there waiting for street cleaning to occur.) it seems obvious that the rats/mice were attracted by the materials used by Hyundai and anecdotal reports suggest this is a chronic problem among many car manufacturers, but especially ones that use soy based components such as Hyundai, Land Rover, and Honda.
- New York, NY, USA
The car while I'm driving sometimes the car is unstable also when I turn on the car and I prepare to put it on drive the car apply the emergency brakes by itself. The emergency brake light is on and there is no way to remove it, I have to turn the car on and off continually until finally the car removes the brakes. I was driving on the highway and on the street and while I was doing so the car put on the brakes by itself. One to two months ago I took the car to the dealer and I told them about it but they said that the care needs 2 updates, apparently the car has two recalls. 6 hours later after the update the care wasn't working properly and they kept the car for 3 to 4 days, I got a loner by then. Last week Wednesday 08/05/2020 I took the car again to report the problem and I was told the care would be ready in 5 hours but after 5 hours it wasn't. since I didn't feel safe in the car I told them to keep the car and give me a loaner because the car is going to take one week to fix because they have to order parts, they want to keep the car but they didn't want to give me a loaner. I contact Hyundai corporate to report this incident because it is twice already, and I was told that someone would be in contact with me in the next 48 hours. I missed the call and I have been trying to call to get in contact with them again to fix the problem but every time I call they come with another excuse. The case manager in charge of the case is garrison and the case number 17216875.
- Brooklyn, NY, USA
Rear doors retain water every time it rains. When you open the rear doors water drains out of the car. Brought car to Hyundai dealership who verified the problem and confirmed the problem with other new cars on their lot, on April 21, 2020. Dealership contacted Hyundai corporate for guidance and there has been no response to date.
- Nashua, NH, USA
When it rains water gets inside the doors while parked. Especially the back doors. If it rains hard a cup full of water will come out the door upon opening. I've been told it's a design flaw. I've had it looked at twice and it's still not fixed. Customer service can't have someone come out and look and it because of the virus, so there's nothing that they can do.
- Foster, RI, USA
- Chesapeake, VA, USA