My 2020 Hyundai Sonata SE (82931 miles at the time) has experienced repeated issues with the front passenger window. The window would get stuck while attempting to operate it, accompanied by a loud, crushing noise. Upon visiting the dealership, I was informed that the issue stemmed from the window regulator, which had failed internally and required replacement. Additionally, my girlfriend, who owns a 2020 Hyundai Sonata SEL with approximately 31,000 miles, is now facing the exact same problem with her vehicle-??s front passenger window. After conducting research on online forums, I discovered that several other 2020 Hyundai Sonata owners are reporting similar issues with their window regulators. This suggests that the problem may not be isolated to just one or two vehicles but could point to a potential widespread defect. Although this issue primarily affects the operation of the window, it could lead to safety risks if the window gets stuck in an open position, exposing occupants to potential theft, weather elements, or other hazards. I am requesting the NHTSA investigate this matter to determine if the window regulator failure in 2020 Hyundai Sonata models is a systemic defect that warrants further action, such as a recall or manufacturer response. I am happy to provide additional information or documentation, such as repair invoices, dealership statements, or records of the issue. Thank you for addressing this concern.

- North Lauderdale, FL, USA

I believe the transmission malfunctioned as I reached 60 MPH / 4000 RPMs on the highway when it suddenly did not want to accelerate past that. The more I stepped on the gas pedal, the more it slowed down. I attempted to use the paddle shifters to shift up or down, but I was unable to shift up and shifting down did not allow me to accelerate past 4000 RPMs. The flow of traffic was faster than I could keep up with, and not being able to accelerate made it unsafe to be on the highway. I had to pull over, and get off of the highway. I found that others have reported this same issue online with the same make/model/trim, but I have not had time to take it in to be looked at. No warning lamps, messages, or other symptoms prior to failure. I only noticed when I got on the highway and needed to reach speeds greater than 60 MPH. Turning the car off, waiting a bit, then starting it again seems to have resolved the issue, but I am still uneasy with this having happened so suddenly. I fear the issue may return in the future based on what I have read online. The car is available for inspection upon request.

- Chino Hills, CA, USA

Took a trip to Nashville so I left Memphis Saturday morning hole on the road heading to Nashville I was at least 30 minutes fork the city my car began to jerk very bad suddenly my file light came on so I stopped at a gas station the file light came on telling me I needed gas the had was on the E but my mileage to e said 117miles. So I was like ok that-??s weird after I put gas in my car I got back on the road my gas hand went from full to half way and I was not even on the road for 40 minutes so as we get closer to Nashville my car starts jerking very bad I hear a noise that sounded like a bag or a piece of paper being crumbled up I turn around to find my rear seat up in the air I knew it was not normal at all looks like it was a lot of pressure for the frame of a car to stand up like that I definitely knew something was wrong when that happened I instantly started to smell gas very loud smell of gas I then start to do my research and I see Kia-??s and Hyundais are dealing with gas tank expansions so at this point I am scared for my life I-??m in my car and I-??m dealing with a issue like this. I instantly call my dealership and schedule to have my car towed to the dealership out in Nashville. They called me that Monday confirming the gas take had expanded and caused a significant amount of floor damage to my vehicle I am currently waiting trying to see what is Hyundai going to do about this issue that is my only transportation and having to deal with this then find another way back home has been very stressful and just to know that I could have lost my life in that car is even more traumatic

- Memphis, TN, USA

Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there was an error in the Hybrid system, (v12 battery), but didn't know what's problem. - I left my car there 2 days but can't find the root cause even if there is a code; they said they can't repro it on highway driving. - I might have to pick it up tomorrow without any fix from them.

- Redmond, WA, USA

Driving 55mph on highway car slows down and make a pop nose and back seat comes up and I start to smell gas

- Memphis, TN, USA

An independent service center advise us that the gas tank had expanded which could have put my family at risk if exploding or catched on fired. This happend on June 15th 2024 while driving, a sudden explosion coming from the back of the car was heard. Little after the explosion like sound we perceived as if air was coming through the back as if we had a window rolled down. When pulled to check, i notice that the back seat was popped up. No warning on the car was giving prior to the incident. Will take car to Hyundai dealership to have it inspect by them and have a solution.

- Somerton, AZ, USA

Unknown

- Las Cruces, NM, USA

A lot of these models have wind coming through the door making a whistling noise, it-??s very distracting to drivers and multiple people complaining about it online.

- Jacksonville, FL, USA

My car's battery dies 2 or 3 times every week. I have to enter into the the car with the manual key that is inside the key fob then hit the 12v rest button to start my car. I have been to two Hyundai dealerships and they both tell me nothing is wrong. I just picked it up a week a go and it has died twice since I picked up. I see many complaints on reddit about the same issue, even some with car dying while driving. This is a serious that Hyundai needs to figure out.

- Atlanta, GA, USA

Sunroof shattered/exploded for no known reason while driving. Resulted in glass falling towards cabin of vehicle as well as loud bang.

- North Attleborough, MA, USA

I have a 2020 Hyundai Sonata limited, recently at 68,089 miles on the odometer my wife was driving and got an engine overheat light and noticed thick white smoke puffing out the exhaust pipe. I told her to pull over when she called me and have it towed to the dealer. Soon after I went to the dealer to look at it because they were saying it would be weeks before they could look at it, and I noticed the coolant reservoir was empty. So, I filled up the reservoir and took it home. Over the next few weeks of driving I noticed the same puffs of white smoke coming out the exhaust every so often and the coolant reservoir draining in a couple days, even though there never was any visible leakage under the car when it was parked. So after a couple weeks of having to top off the coolant every other day I took it back to the dealer and told them what was happening. They were not sure what to do, after a week of troubleshooting they ended up replacing the whole muffler assembly under warranty to fix the issue. So far that seems to have worked. I'm reporting this, because I want NHTSA to investigate these models Hyundai Sonata hybrids 2020-2023 and get Hyundai to engineer a recall solution to this issue, because there seems like hundreds of stories on the internet of people having the exact same issue with these car models. I'm not sure replacing the muffler is a long term solution, unless the replacement mufflers were redesigned. If they are replacing them with simply a new muffler, with the same design flaws as the original I think it will likely fail again just like the original. My car is now at 70,800 miles and the issue seems to be fixed, but I have read many stories on the internet of people having 2 or 3 muffler assemblies replaced on these vehicles and the issue continues to reoccur.

- Locust Grove, VA, USA

Hyundai updated the software for the display and made the font smaller which makes it difficult to read and a safety issue especially when driving at night. I contacted Hyundai and they say that if it is not in the owners manual there is nothing they can do. I have tried to explain to them it is a software issue that came about when their software engineers updated the software and it makes this a safety issue and they have no way to revert back to previous versions.

- San Augustine, TX, USA

Paint on hood of car is peeling off, down to bare metal

- Keystone Heights, FL, USA

My car is a Hyundai sonata hybrid (non plug in) 2020. the issue I have is that when the car transitions from electric motor to the gas engine there can be a small delay resulting in the car not picking up and causing me to almost get hit in different scenarios. (I have not had this checked with a mechanic, Also there was no warning signs from the car indicating that there was a issue)

- Lakewood, NJ, USA

The AC Fan in my car quit working. Took it to a repair shop where I was told that the AC Blower Motor went bad. The blower motor was drawing too much amps and caused the blower motor fuse to melt into the wiring harness for the blower motor along with melting several other fuses nearby including the fuse box. The cost to repair this correctly fixing and addressing all parts damaged was $5000. Because my vehicle is out of warranty due to mileage I contacted Hyundai who stated that I had to go and pay another diagnostic fee at a Hyundai Dealership to have them look at it. They continued to tell me that the vehicle was out of warranty but would not assist in providing information to get the issue resolved at no cost to me.

- Cookeville, TN, USA

while driving to work on 05.20.2022 my sunroof exploded for no apparent reason. I called my insurance company and they told me to take it to my dealership. so I did.

- Canal Winchester, OH, USA

- Shifter system malfunction - Unable to use the shift buttons - Received system error on dashboard that read, "Shifter malfunction! Service immediately." Visited two dealership, who saw a photo of the system error message. Vehicle was inspected by the dealership; however, no support could be given due to the dealership not having a code for the issue. - Dealership was made aware of the issue back in November 2021; however, first available appointment with technician was not until January 2022.

- Marietta, GA, USA

Driving on the Interstate at 65mph the car suddenly goes down to 5mph. Unwanted deceleration! At the same time the dash warning lights come on. Check engine and ABS. This happened 3 times now. 2 times on the Interstate in heavy traffic and once going 35mph on a back road. Miraculously we were able to pull over without any cars slamming into us. This unwanted deceleration happened on July 28, August 18 and Sept 13. Each time after pulling to a safe area we turned the engine off, waited a few minutes and turned it back on. Then resumed normal driving speed. Brought it to the dealer after each time. This shut down started after the car was only 4 months old with 2,983 miles on it.First time they said they couldn't find anything wrong and reset the computer, said if it happens again they will look into it more. The second time they replaced a Body Assy-Throttle and Gasket. The 3rd time they replaced the front wiring assembly control. I have all the repair paper work. We were driving playing Russian roulette wondering when it will happen again. With cars speeding around us we were lucky no one was close on our tail. This is an extremely dangerous situation. Each time it was beautiful sunny weather, two times heading to the beach, 3rd time heading to NH after 2 hrs of driving and one hour stopped, resumed driving for 20 min when it happened. No common denominator. I hope that this is not happening to others. I have reported this issue to Hyundai Motors America and they have offered me $500 and 60 days to release them from any liability or claim. Since I just got my car back finally Sept 20th, I certainly can't say my concerns have been resolved.

- Norwich, CT, USA

The automatic shut off. When the car is locked I can run it for a total of 20 minutes with auto start, when it's unlocked I can run it for a total of 60 minutes. Sometimes because of my job I need to auto start it and run it for longer to either warm up or cool down and it is unsafe to leave it unlocked. There should be an option for me to turn off the time limit and not have it reset every time I restart the car! When I'm shopping and I need to leave my dog inside for instance and it's 91 degrees outside, I should be able to lock my car and let it run for as long as I need to be in the store without worry it will shut off with him inside and suffocate him in the heat. This is another HUGE safety issue!

- Kalispell, MT, USA

The Contact owns a 2020 Hyundai Sonata. The contact stated while driving 60 mph, the vehicle abruptly decelerated to 30 mph. The contact also stated that previously the windshield wipers failed and the driver-??s side window failed to roll all the way up. The vehicle was towed to the dealer to be diagnosed. The mechanic was unable to retrieve a diagnostic trouble code. The contact stated that the dealer could repair the driver-??s side window and windshield wipers. The manufacturer was contacted and informed of the failure. The failure mileage was 16,000.

- Chelmsford, MA, USA