10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,578 miles

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problem #2

Mar 312021

Sonata

  • 2,300 miles
Driving on dry road, in middle lane of three lanes going 65 mph. Suddenly, right rear tire "poofed" but I kept control, started to look right to get off road. Took foot off gas, did not put on brake. Suddenly, left rear "poofed" and then an extremely loud-metal on metal- sound occurred back left and my car jack knifed into the passing, fast lane. A dump truck traveling in that lane struck me, front end and my door. The truck hit me and I rolled into the grassy medium, rolling over several times. The safety devices worked fabulously and my only injuries were from the seat belts which saved my life. I am lucky to be alive and I hope this doesn't happen to someone else. I was in icu for 5 days and hospital for a total of 9 days, I am will be recovering at home for months. I would like it investigated that either a mechanical issue or tire issue caused the accident. I only had 2300 miles on the car.

- Beacon, NY, USA

problem #1

Oct 012020

Sonata

  • 2,855 miles
On August 14th,2020, I purchased a vehicle from the showroom floor from crain Hyundai of conway, Arkansas. The car was aesthetically pleasing and only had 46 miles on the speedometer. At the time of the purchase I was not aware of the term "modification" nor the ramification associated with having a vehicle modified. I assumed the dealership were responsible for providing me with a safe and efficient vehicle. The car had added equipment: Crain care pkg: $1,397 - wheel locks: $89 - window tint: $189 - black out package: $4,295, which I later learned the american racing rim #AR934 fastlane, does not fit a 2020 Hyundai Sonata, they are 20 inch rims and had extensa hp 225/35R20 90W tires and the recommended tire is 235/45R18. Within a month after the new car purchase it rain and the car lost traction and began to slip and slide. I propose implementing laws to govern dealership modification of vehicles and hold said dealership responsible for informing the consumer of the negative ramifications involved with knowingly purchasing a vehicle for aesthetic desires. After learning of my mistake the Hyundai corporation would not negotiate a reasonable agreement with me, and closed the complaint leaving me with an unsafe vehicle that was altered by a third party company within the dealership, name: Motor sports authority. The dealership would not release from that contract and the workmanship of the black out package is unravelling and I discovered the modification has decrease the value of the car, when I thought it would increase in value. I also learn the added equipment stated above was not included on the vehicle purchase invoice which effects possible repairs and/or replacement concerning automobile insurance coverage. Dealership should be held accountable and responsible for informing customers of modification and be held legally binding for the vehicle safety

- Little Rock, AR, USA