10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Unknown
- Morrisville, NC, USA
On Wednesday, October 6th, I was driving full speed (65mph) on a major highway. Multiple lights on the dashboard came on. The LCD display screen for music, apps, etc. went black. More lights came on and others went off on the dash display. I let off the accelerator and steered the car. The fuel efficiency was wilding jumping back and forth. Soon enough, all the lights went back off, but the mileage gauge (fuel efficiency) continued to jump wildly. The brakes seemed to respond differently- almost as if there was a delay between me pressing the brake and the brakes catching. When I needed to accelerate, the car seemed to be having trouble switching between the electric and gas motors. I was able to drive to a safe location and shut the car off. This was terrifying, as the car's computer system or electrical system clearly failed, even if temporarily. The car was taken to the dealership immediately. The car's mileage is under 4, 500 miles and was purchased in February 2021. There have been other small issues but never anything like this. The display screen has gone black before a few times, my cell phone won't connect (even manually and it's properly connected, working seamlessly other times). In those cases, I shut the care off and restarted it to fix the issue. However, this new incident is terrifying and unacceptable. Including photos taken that show impossible fuel efficiency as only evidence I could safely capture.
- Burtonsville, MD, USA
- Hastings-On-Hudson, NY, USA