10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #2

Mar 042024

Sonata

  • miles
Vehicle began to lose power while on highway. The loss of power occurred for a few seconds, then came back. Shortly after, the RPM began changing uncontrollably. Tried shifting to manual control using paddle shifters and was able to maintain steady RPM until vehicle software switched back to automatic and RPM swung crazy again. Endangered other vehicles on road due to loss of power and fluctuations of transmission. Once parked, vehicle did not change to neutral, drive, reverse. Both manufacturer and insurance are/have reviewed vehicle and are working on a fix. No warning lights. Only indication was minor loss of power prior to incident. Loss of power was not considerable nor for a prolonged period of time.

- Houston, TX, USA

problem #1

Apr 062022

Sonata

  • miles
Since we purchased this brand new vehicle, we have had in the dealership service department at a minimum of 5 times for same issue. The vehicle accelerates while stopped at a light so we have to put it in neutral to keep it from accelerating. Once we take out of Neutral and release the break, the vehicle accelerates rapidly without stepping on the gas pedal. The computer system always comes on warning that we need to take to dealership because there are engine problems. Then it goes off and comes on again. We have contacted Hyundai to file a complaint and it has gone no where. We have taken it to Hyundai dealership in Tucson and they keep replacing parts per Hyundai manufacturer service tech reps. per same Egr codes. We are taking the vehicle to the dealership again today 9/22/22 because it started again around 9/1/22 and we have been waiting for a loaner car again from Dealership for same problems. Meawhile, being forced to drive it due to only owning 1vehicle. Hyundai Manufacturer has continued to have dealership change out parts and this keeps happening. The vehicle has just over 25K miles on it to date. The first time we had it in the dealership for this problem was on 4/6/22. We have almost rearended several vehicles and are scared to death to drive this vehicle. It is a safety hazard. We purchased the 2021 Sonata vehicle brand new on 11/24/21 along with the lifetime parts and labor warranty. It had 15 miles on it. We also traded our 2018 Hyundai ELantra. We paid off the 2021 Sonata completely in 2021. The total cost of this transaction was $34,294.74.We have also followed all the Maintenance requirements. It is urgent that this complaint is investigated as soon as possible and Hyundai Manufacturer take responsibility now before someone gets killed. The vehicle is obviously a dangerous manufactured vehicle.

- Tucson, AZ, USA