10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I turned on a highway and had gotten my car up to 45 mph when a deer came out of nowhere and I slammed into it hard back on January 12th. The car only suffered cosmetic damage thankfully, but the air bags did not deploy. I have since then found out that the front air bag crash sensors are in a spot where they are practically useless unless you hit something pretty high up and destroy the headlights in the process. In my opinion, this is a serious safety issue, and when I contacted Hyundai about it, all they told me was to go to the dealership for inspection. I have pictures showing that the crash sensors are located at and not where they should be, and if you open the hood, the wiring for the sensors is right in your face. I still have high anxiety knowing that if I get into another accident, they may not deploy due to their location. At least the car is still drivable and no structural damage or alignment issues are there. As you can see in the pictures the sensors are close to where the hood closes at the top support bar.
- Ripley, MS, USA
We lease a 2021 Sonata sel equipped with air bag system featuring an OCS in the right front seat. The purpose of the OCS is to disable right passenger seat front air bag when it detects ta child restraint system or small child in the right front seat. Right front air bag is disabled to prevent injuries to a child from a right front air bag inflation during a crash. My wife is about 4'10" tall and weighs 135#. when seated in passenger seat, she requires a cushion to raise her so she can see over dashboard and out side window. Our Sonata is equipped with manual passenger seat that is raised to highest position. Problem is that when she uses cushion, the OCS light stays on indicating that air bags are deactivated and would not deploy in an accident which could cause an extreme safety hazard to my wife. We took car to dealer service center twice, and we called Hyundai usa customer service - both said nothing could be done. Small adults like my wife should be able to bypass the OCS using a shunt or bypass switch. We feed this is a serious safety hazard. Earlier Sonata models were recalled for this issue.
- Boca Raton, FL, USA
- Chandler, AZ, USA