I have had three occasions where the dashboard lights would flash and the car would lose all power. The first occasion occurred on December 29th at around 12:20 pm at a crowded intersection. The dashboard lights lit up and all of a sudden the car had no power at all. I managed to get it through the intersection and pull it off to the side of the road. To start it up I have to TURN OFF THE CAR by putting it in park and start it up again. This is stressful and terrifying to think about if this had happened on the freeway. Additionally, I took the car to get serviced and was charged a $1,800 bill to fix it in January. This repair took two weeks to complete. The car has since turned off two additional times on February 15th going down a hill at 40 mph and March 26th on a mountain road going 60 mph. I am very concerned this will happen on the highway and I will get into a serious accident or worse. To make matters more difficult, I have taken the car back to the Hyundai dealer again to have it looked at in April and will most likely be without the car for at least another week. I bought the car brand new and the check engine light has gone off four times since then.

- Lancaster, CA, USA

When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I-??ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.

- Schaumburg , IL, USA

Water continues to gush out of the driver side passenger door when opened after raining. I also found out on Friday, July 30, 2023, that water has been leaking into the trunk of my brand-new car since purchasing it on May 10, 2023. It's a hybrid. [XXX], Pearson Hyundai's New Car Sales Manager (who I bought my car from), and I are extremely concerned about water leaking into the trunk of an electric vehicle which puts me, my family and anyone else who rides in the car at potential risk. Currently my car is at Pearson Hyundai again to fix this issue for the fourth time. Attached are the three previous service invoices that I've received. If needed, I can provide three videos that I recorded of the same issue on May 30th, June 17th and July 1st. Please know that I have also shared the videos with [XXX], Pearson Hyundai's Service Manager and [XXX], Pearson's Service Advisor. On July 3, 2023, I filed a report with Hyundai Customer Service. The Case Number is [XXX]. The last text I received from [XXX], Pearson's Service Manager, yesterday (7/5/23) follows: "I-??m sorry I don-??t have any answers yet, we-??re trying to figure this out, I-??m even reaching out to somebody I know when the collision industry that understands body framing-- Sent from Gmail Mobile" INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Midlothian, VA, USA