9.6
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 852 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
On two separate occasions, one at @9500 miles and the next at @19,000 miles the car engine started shaking and lost all power while driving. Unable to steer car. Both times towed to dealer and they say it needs new spark plugs and need to clean cylinders. They do not know root cause of problem and have not done any testing of the engine, no leak/compression testing. Dealer refuses to cover cost of repairs saying out of warranty but cannot give any assurances this won-??t happen again. I-??ve requested they contact Hyundai engineers to find out what-??s causing this and, to date, they-??ve done nothing. Vehicle is unsafe to drive and is still at dealership with no reason to underlying issue.
- Clarksville, TN, USA
The car would not accelerate, nor switch gear while I'm driving middle of the highway. The car engine started to shake after my car wouldn't switch gear. The car engine would not start after turning the car off and caused a engine misfire. The transmission gear has a hard time switching gear from 0-40mph. This same incident occurred twice since purchasing the car in late November 2022.
- Plano, TX, USA
I have had three occasions where the dashboard lights would flash and the car would lose all power. The first occasion occurred on December 29th at around 12:20 pm at a crowded intersection. The dashboard lights lit up and all of a sudden the car had no power at all. I managed to get it through the intersection and pull it off to the side of the road. To start it up I have to TURN OFF THE CAR by putting it in park and start it up again. This is stressful and terrifying to think about if this had happened on the freeway. Additionally, I took the car to get serviced and was charged a $1,800 bill to fix it in January. This repair took two weeks to complete. The car has since turned off two additional times on February 15th going down a hill at 40 mph and March 26th on a mountain road going 60 mph. I am very concerned this will happen on the highway and I will get into a serious accident or worse. To make matters more difficult, I have taken the car back to the Hyundai dealer again to have it looked at in April and will most likely be without the car for at least another week. I bought the car brand new and the check engine light has gone off four times since then.
- Lancaster, CA, USA
2023 Hyundai Sonata N-Line bought on [XXX]. Engine Control System failed 2 times w/in first 4 months. 1ST ENGINE INCIDENT -?? [XXX] (Approximately 1:30 p.m.) -?? I was driving (1,949 miles on odometer) at an intersection when car lost power, lights on dashboard starting flashing & ignition shut off in the middle of intersection. -?? On dashboard notification stated -??A possible condition with your engine control system has been detected with your 2023 Hyundai Sonata [XXX] ) on [XXX] at 1:25 p.m. A full system check is recommended to be done soon-??. I also received notification via email. -?? Couldn't get appointment until [XXX] Cesar advised me they did diagnostic test & test drive & couldn-??t find the problem. They made no repairs & made a notification in system of this problem. He stated that if it happens again to bring the car back. 2ND ENGINE INCIDENT -?? [XXX] -?? My husband & I were driving (4,177 on odometer) & I was pulling out of a side street to make a left hand turn into a busy 4 lane street & as I drove ? way across street my car lost all power, lights on my dashboard started flashing, ignition shut off & two cars were driving towards us about to T-bone us my driver's side. Cars braked suddenly to avoid hitting us. -?? On the dashboard of my car was a notification stating -??A possible condition with your engine control system has been detected with your 2023 Hyundai Sonata [XXX] ) on [XXX] at 1:15 p.m. A full system check is recommended to be done soon-??. I also received this notification via email. Dropped car off at Fontana Hyundai on [XXX]. Did diagnostic test & engine specialists inspection; couldn't find problem They said we will replace this part and hope it doesn't happen again. How do you put someone back in a car when you haven't diagnosed the problem; that's a serious safety issue, my life is endangered. Supposed to pick car up [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fontana, CA, USA
Driving going 30 mph, vehicle stopped accelerating. Error code was Engine Control System failure. Codes P2178, P0301 and P0087F0 were shown at dealership. Car was taken to dealership for repairs where the fuel injector on cylinder #1. 16 days after receiving car back, we went to start the car and it wouldn't start. After several attempts, gasoline began spewing from the car leaking an entire tank of gas on our garage floor and driveway. Very dangerous! Being towed to dealership again today.
- Vernal, UT, USA
The contact owns a 2023 Hyundai Sonata. The contact stated that on two separate occasions while driving at various speeds, the vehicle started to shake, and the vehicle lost motive power. The vehicle was pulled over to the side of the roadway and turned off. The vehicle failed to restart on both occasions. The vehicle was towed to a dealer where it was diagnosed that the fuel injector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.
- Mahomet, IL, USA
Vehicle-??s front collision sensor popped up on dash, vehicle lost all power. Almost was hit by a group a semi trucks hauling a wide load that wouldn-??t have been able to stop in time. This is the 3rd time it has happened in a week and a half.
- Jonesborough, TN, USA
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
- Haverhill, MA, USA
When I approach an intersection to stop my car auto shut off engages. When trying to hit the gas to release my car from auto shut off the emergency auto shut off engages and I must put my car in park. Turn the ignition to off and then crank my car back all the way on. Release the park and drive. This happens intermittently for several weeks and I-??ve almost been rear ended several times. I have taken the car to a Hyundai dealership for the issue and they tell me nothing is wrong.
- Schaumburg , IL, USA
DTC subsystem EMS failed engine over heated. Car diagnostic failed displaying P00B700. Hyundai issued TSB covering issue dealer failed to notify since NHTSA did not require action. Car has been in garage waiting for appointment. This could have left me stranded.
- Rock Hill, MO, USA
The contact owns a 2023 Hyundai Sonata. The contact stated that while her daughter was driving at an undisclosed speed, the vehicle lost motive power. An unknown warning light was illuminated. The vehicle was towed to the dealer; however, no error code was retrieved. The failure recurred while the contact was driving at 60 MPH. The vehicle was then taken to Serra Hyundai (1503 Gadsden Hwy, Trussville, AL 35235); however, no error code was retrieved, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80.
- Bessemer, AL, USA
I was driving on the freeway, at the speed limit, cruising along. Then all of a sudden, my vehicle starts to decelerate from 65 MPH and I push the gas, thinking I must have let up too much on the pedal. However, that only causes the RPM to drastically rise with NO change in my speed. I thankfully managed to maneuver from the far left lane to the freeway shoulder on the far right. The whole time, my speed was around 40 MPH and dropping drastically. Trying to safely navigate a slowing vehicle on a 65+ Texas freeway is an adrenaline-rush that I wouldn-??t wish on anybody. I was severely panicking. I was almost hit by several vehicles in my maneuvering. I could have died last night. Once on the shoulder, I tried to start my car. I thought it may be a battery issue, but it turned on. It didn't start, though. The lights came on, as did all of the typical system/dash lights that usually indicate when a car-??s engine hasn-??t -??turned over.-?? I used Bluelink to call for roadside assistance (since I-??m only a little over 2 months into ownership) and waited. I was escorted off of the freeway to safety -?" thanks to a 3-car police escort AND free city tow trucks -?" and eventually picked up by Hyundai-serviced AAA. The latter then towed my vehicle to the dealership where I bought my Sonata. My car is currently being checked/inspected by my dealer (North Freeway Hyundai) and I only have gotten the following notice from Bluelink: "A possible condition with your Engine Control System has been detected with your 2023 SONATA on 02/22/2023 at 07:23 am CST. A full system check is recommended to be done soon." I checked and there are no open recalls (currently). Even more concerning, my car recently underwent complimentary maintenance, including an oil change, through my dealer (on February 13, 2023 - I have the receipt), was good on gas, and had no warning lights displaying. Until it stopped running -?" the time I tried to start it on the side of the road, the dash showed an -??engine-?? light.
- Huntsville, TX, USA
- Opelika, AL, USA