10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 53,614 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
2 times the engine stalled in the middle of an intersection due to hybrid system failure. A simple fuse for the hybrid system went out and turned off all power. The main issue is that this is a very dangerous design flaw. Other hybrid vehicles have a safety feature that when the hybrid system is not working the gasoline engine will still be in full operation. Everytime the engine light goes on it kills the whole car. I got stuck on an expressway and was put in a dangerous situation when this did not have to happen because they don't have to make the 2 motors completely dependent on each other. Having the gasoline engine continue to run and be able to power the car in a hybrid system failure will save someone's life. I am not sure why this is not a requirement by law to have this safety feature
- Sunrise, FL, USA
While driving car system warning came on to" safely stop and do not drive". was able to pull over and stop car. Could not restart it. Had it towed then changed battery which was low. Tried to restart and did not turn on until 3rd time starting. Let engine run for about 10 min and warning came back on.
- West Sacramento, CA, USA
The contact owns a 2014 Hyundai Sonata hybrid. While attempting to start the vehicle, the engine failed to start although the lights and radio were activated. The vehicle rolled when placed in gear. The vehicle was taken to Hyundai of columbia (1370 nashville hwy, columbia, tn 38401). The dealer could not diagnose a failure and recommended that the battery be changed. The battery was changed, but the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 36,000.
- Columbia, TN, USA
Hybrid system warning has come on four times, car shuts off instantly, then the engine light comes on. The first time was on a city street, the second time was a the dealership when picking up the car after repair, the three time was in a parking lot, and the fourth time was on the interstate in heavy traffic. Car is not safe. Asked for a replacement with no resolution.
- Munfordville, KY, USA
2014 Hyundai Sonata hybrid was parked overnight in a garage. Early in the morning of November 24, 2014 it caught fire resulting in total loss of the vehicle and the home. The occupants were able to escape the home without injury.
- Salt Lake City, UT, USA
After just two months of ownership, this Sonata hybrid wouldn't start (for the second time). Had it towed to the dealership. After 15 days (total so far for both incidents) the dealership still has no idea what's wrong with it or how to fix it. It seems to be something related to the electrical system.
- Union City, NJ, USA
- Corona, CA, USA