The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated while stopped in traffic, the vehicle independently jolted with a message indicating a Hybrid System safety failure. Additionally, there was a message to stop driving the vehicle with an alarm sounding. The contact veered to the side of the road. The contact was able to continue driving. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) the following day; however, the part to do the recall repair was not yet available. The contact stated that the failure recurred while driving. The contact veered to the side of the road. The vehicle was then taken to an independent mechanic, where it was test-driven; however, the mechanic was unable to duplicate the failure. The local dealer was contacted and informed the contact that the earliest availability was on December 23, 2023. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,500. VIN tool confirms parts not available.

- Philadelphia, PA, USA

The contact owns a 2015 Hyundai Sonata hybrid. The contact stated that while driving at 55 mph, the vehicle stalled as the "hybrid system warning, safely stop and do not drive" warning message appeared on the instrument panel. Due to the failure, the vehicle behind her attempted to avoid hitting her; however, the vehicle behind that vehicle collided into his which caused an accident. The contact was then forced to restart the vehicle in the middle of traffic and was able to resume normal driving. The contact then took the vehicle to bud clary auburn Hyundai (2807 auburn way N, auburn, wa 98002) where they were unable to duplicate the failure. She also took the vehicle to an independent mechanic who was also unable to duplicate the failure also. The contact stated that the failure had occurred twice since the initial failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 152,000.

- Federal Way, WA, USA