really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
40,554 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #8

May 112019

Sonata Hybrid

  • 108,000 miles
On 5/11 my wife was driving when she heard a clicking sound. She was not far from the dealership and decided to drive the car in to get looked at. As she got close to the dealership the vehicle started to smoke. She pulled over to a safe location where she could get out and as she was pulling over the vehicle started to flame. She immediately grabbed the dog and jumped out of the car and called 911. Withinjust a couple minutes of exiting the vehicle it was fully engulfed in flames and exploded.

- Wilder, KY, USA

problem #7

Oct 052017

Sonata Hybrid

  • miles
The contact owns a 2016 Hyundai Sonata hybrid. The contact stated that the front driver and passenger seat belts failed to properly retract and loosen when necessary. The seat belts restricted the breathing and bodies of the front seat occupants when the seat belts were secured. In addition, the vehicle lunged, jerked, and accelerated on its own. The failure was more prevalent when the eco and cruise control functions were activated. Eckert Hyundai, Inc. (4011 S interstate 35, denton, tx 76210, (940) 243-6200) stated that the eco and cruise control functions failed and provided an interim repair of disconnecting the battery to clear the ECU and ECM codes, which affected the transmission. Another dealer (james wood Hyundai, 2110 us-287, Decatur, tx 76234, (940) 627-4600) asked the first dealer to test drive the vehicle to generate the codes. The second dealer advised the contact not to drive the vehicle with the eco function activated. Both dealers stated that if the transmission was the cause of the failure, it may be replaced under warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was not available.

- Valley View, TX, USA

problem #6

Oct 302018

Sonata Hybrid

  • 33,600 miles
The contact leased a 2016 Hyundai Sonata hybrid. The contact stated that the vehicle failed to start with the triangle shaped (master warning light) warning indicator light illuminating. The contact stated that the vehicle was able to start after several attempts. The vehicle was not take to a dealer or an independent mechanic for diagnostic testing of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,600.

- Alpharetta, GA, USA

problem #5

Oct 162018

Sonata Hybrid

  • 48,200 miles
Vehicle stationary. Trunk would not open with electric switch, used vehicle key to open trunk, then trunk would not latch closed. Intermittent and or unreliable trunk open/closed warnings in driver information center... trunk light intermittent and/or unreliable, irrespective of open/closed status in driver information center. Dealer service determined latch assembly trunk lid Hyundai part 81230 C1010 failure of detent spring internal of latch, broken and loose. Dealer resolution, replace mentioned part.

- Raleigh, NC, USA

problem #4

Apr 202018

Sonata Hybrid

  • 66,000 miles
The contact owns a 2016 Hyundai Sonata hybrid. While attempting to start the vehicle, the engine failed to start and the engine and hybrid indicators illuminated. The contact made several attempts to start the vehicle, but was unsuccessful. Brown's manassas Hyundai (8651 centreville rd, manassas, va 20110, (703) 361-9600) was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 66,000.

- Bluemont, WV, USA

problem #3

May 132018

Sonata Hybrid

  • miles
On approximately April 30, 2018, while driving my Hyundai Sonata hybrid to montgomery Alabama I stopped to fill up on gas. After filling up I got back in my car and the car would not start my car, that's when I noticed the check hybrid system warning and check engine light came on. The steering was locked and the engine lost total power. Vehicle would not restart. Vehicle was stationary at a gas pump

- Sargent, GA, USA

problem #2

Mar 202018

Sonata Hybrid

  • 16,500 miles
Mileage was about 16,500. On the freeway going about 70 mph, car shut down with alarm information and into a controlled glide, not allowing acceleration. After almost being run into I was able to move to the right shoulder and per directions, shut off motor. Was able to restart. Went three miles to my destination and car was towed to dealer. They did not know the problem, and after two days I got the car returned. They said they had to call the manufacturer to find the defect. Going home that evening after traveling about eight miles and again on the freeway going about 70 mph, the car again did the same thing on the freeway. Again starting it, the car went another five miles on the freeway when it again happened. Three times, same thing!!! (much like what I read about the prius two days ago.) no longer feeling the car was safe in that it is difficult to Dodge vehicles on a freeway when a car shuts down three times, I traded it in. All I was told by the dealer that it had to do with the hybrid system.

- La Jolla, CA, USA

problem #1

Apr 162018

Sonata Hybrid

  • 52,136 miles
Hev check hybrid system. Car would not start. Car dropped @ dealer on 4/16/18 @ 0830. Today is 4/24/18. Car started after waiting 15-20 mins. Check engine light still on when dropped at dealer.

- New Haven, CT, USA