6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,500 miles

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problem #1

Aug 142010

Tiburon

  • 13,500 miles
I want to report this Hyundai dealer(s): Allen samuels Hyundai 7724 N.E. loop 820 North richland hills, tx 76180 (817) 276-7700 location where I purchase my car and tried to have warranty service on 08/14/10. They refused warranty service to replace a catalyst and an O2sensor that caused me to not pass a state inspection.I already paid for at a licensed kwik kar location in denton Texas. The car flunked the state inspection that I have already paid for and they are refusing to refund my money and say I need repair. My car has 14000 miles on it now. I have ran over 500 miles on my car on the advise of [xxx], service manager at the ekert Hyundai in denton where I took my car on Wednesday. Then, today I went to the dealer and talked to with [xxx] and a woman there at allen samuels in person ready to get car fixed. He told me same thing that the other told me about running the miles on it. Also, he said that he has contacted the manufacturer and the manufacturer Hyundai there is no fix on this issue. I have a one year old car that needs warranty work and is not passing Texas inspection and a Hyundai dealers say that there is no fix. They want to charge $100 or more to drive my car to see if it will fix. There is no guarantee. What about the warranty he said to drive up to 1000 miles and if the O2 sensor was not failed he and your company have no obligation to repair. I am questioning the warranty on my car and the fact that I have been denied a state inspection sticker and cannot get it repaired. The manufacturer address is Hyundai motor America P.O. Box 20850 fountain valley, ca 92728-0850 (800) 633-5151. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Denton, TX, USA