My elderly mother inlaw purchased a car at a buy here pay here place. Her grandson immediately noticed it was skipping when it got over 40. His grandmother took it back they said it was fine then his grandmother and others noticed the skipping. She called the dealer and they sent it to a transmission shop we are unable to get in touch with. It has been thee days and they will not tell her anything nor provide a rental car for her use. They seem to be set up to take advantage of this elderly sick lady with mental health issues.

- Anderson, SC, USA

I received a letter in the mail that my staten island Hyundai said they completed all the recall notices on my car in the mail.I never brought my car there!

- Staten Island, NY, USA

The driver side rear door handle broke off. This has happened to my son's Hyundai sonota also on 3 different door's. Hyundai refused to pay for repairs.I seen many complaints about this problem and Hyundai will not put this on a recall. This can be a safety problem as if there is a accident and cannot open door then what.

- Holiday, FL, USA

Driving on the expressway, I heard air coming through my moonroof. Opened sunshade & suddenly, sunshade busts open & I see no glass at all. Instantly look in rearview mirror thinking sunshade flew onto the road, but saw nothing. Thank goodness B/C this situation could've been so much worse than it already is. Go to dealership & was told it's a recall product & told me which repair shop to go to. Heard back from repair shop next day (3/29); they said I'd have to pay $180 (putting fabric on sunshade & service maintenance). I was shocked B/C I wasn't expecting to pay for a recall product. Call webasto to see if they'll reimburse me & they said they only cover parts. This shouldn't be the case; it's their bad product & they need to do whatever they can to fix it. Was also informed the parts needed to be ordered. Find out today that webasto didn't have a part & it wouldn't get to the repair company until thurs (4/9) or fri (4/10) of this week. Had to get a rental car B/C I needed to take care of personal stuff & I couldn't keep inconveniencing friends. Called webasto hoping they could at least reimburse me for a rental car (wait time was on them). They already wouldn't cover the cost for the $180. Well, they told me they wouldn't reimburse me for the rental. Checked w/ my insurance co. & they wouldn't either. It's going on 10 days now w/O my car & I probably won't get it back until fri (4/10) or mon (4/12), which would put me at 13-16 days. This is definitely not being taken care of in a timely manner. I hope you understand my frustration. I feel like I'm being blamed since I'm having to spend $380 all B/C the product was defected to begin with; none of this was my fault. I'd be appreciative if the cost of my rental car & repair shop fee be reimbursed to me. I don't feel like that's too much to ask for, as this is a huge inconvenience.

- Lisle, IL, USA