10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
114,206 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

May 142024

Tucson

  • 199,996 miles
The contact owns a 2010 Hyundai Tucson. The contact stated while driving 40-45 MPH, there was an abnormally loud sound coming from underneath the hood and the temperature gauge fluctuated. The vehicle lost motive power. There was no warning light illuminated. The contact was able to pull to the side of the road. The vehicle was towed to the residence. The contact stated that upon opening the hood, an unknown engine part was fractured, and several unknown parts had detached and were leaning on the driver's side of the vehicle. The local dealer was contacted, and an appointment was scheduled for diagnostic testing. The vehicle was not diagnosed or repaired. Additionally, the contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 199,996. VIN tool confirms parts not available.

- Saint Martinville, LA, USA

problem #6

Jan 112023

Tucson

  • miles
The engine ran out of oil completely with no leaks no nothing and never had a light come on to show low oil or engine issues. It went from running great to engine knocking with no warning

- Columbus, OH, USA

problem #5

Aug 062022

Tucson

  • 168,000 miles
The contact owns a 2010 Hyundai Tucson. The contact stated that the dealer had repaired the vehicle under Hyundai Technical Service Bulletin Number: 21-01-023H-3 (Engine Monitoring Logic Update). However, two months later, the vehicle stalled while at a complete stop. There was no warning light illuminated. The vehicle was pushed to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the Engine Monitoring Logic had failed and an unknown repair needed to be completed. The dealer sent a diagnostic report to the manufacturer who informed the dealer that they would cover half of the repair. The vehicle was not repaired. The contact contacted the manufacturer but was unable to speak to a live agent. The failure mileage was approximately 168,000.

- Stockton, CA, USA

problem #4

Nov 062020

Tucson

  • 159,000 miles
Oil pump went out and destroyed the engine

- Duncansville, PA, USA

problem #3

Jul 092019

Tucson 4-cyl

  • 109,448 miles
The contact owns a 2010 Hyundai Tucson. The contact stated that the vehicle was leaking fuel. The fuel puddles underneath the vehicle grew larger each week. The contact called Hyundai customer service at 1-855-371-9460, but was not assisted. The contact called keys mission hills Hyundai (10240 sepulveda blvd, mission hills, ca 91345, (818) 221-4000) and was informed that the VIN was included in NHTSA campaign number: 19V063000 (engine and engine cooling). The manufacturer was made aware of the failure. The failure mileage was 109,448.

- Valley Village, CA, USA

problem #2

Mar 182019

Tucson

  • 121,000 miles
I first noticed white smoke coming from the back of my SUV. I pulled into a store parking lot and tried to park. My main brakes failed. I then tried using my emergency brake. It too failed. White smoke started coming through the vents so I turned them away from me and tried shifting to park with no success. I then pressed the main brake again and was able to shift to park. Then someone in the parking lot yelled, "your car's on fire! get out!" I grabbed my keys, cell phone and work badge and as I was getting out, black smoke began filling the cabin. Store employees tried to put out the fire with fire extinguishers with no success. Within 10 minutes the front half of the SUV was engulfed in flames! I have no clue what could have caused the brakes to fail nor the reason for the engine to catch fire! I have video and photos for viewing.

- Destrehan, LA, USA

problem #1

Oct 102014

Tucson 4-cyl

  • 42,000 miles
I purchase this vehicle on October 3,2014, two weeks later the check engine light came on. Took it to the Hyundai dealer three times within that month for the same problem in which each time they were able to solve this issue (so we thought). On December 11,2014 a lil over two months later, the check engine light is now on again? taking the vehicle back to dealer today for check engine light and also to check front suspension, the drive on this vehicle has always felt very unstable and unsafe to me and with it being the winter months my safety as well as others is a must! very unsatisfied owner of the 2010 Hyundai Tucson, have not as of yet gotten a secure or comfortable drive out of this vehicle since purchase, far more the worst vehicle I have ever owned.

- Chicago, IL, USA