On [XXX], Gas pedal failed to accelerate car while transitioning from [XXX\ on-ramp to the highway lane. Was able to steer car to shoulder before momentum dissipated. Warning lights for oil and motor were illuminated on dash. No power steering. Turned off motor. Restarted car eventually. Warning lights not illuminated. Gas pedal worked. Drove about 30 minutes to dealer. Hyundai did agree to replace motor and I paid a fraction of the cost ([XXX]). Since then, they have agreed to reimburse me for my cost. However, an oil leak was detected at the dealer two months ([XXX]) after receiving the car + rebuilt motor. Dealer has tried 4 more times to fix the VERY slow oil leak. Leak is still not fixed. Service dept now not returning my call (2/2/2023). Have called Hyundai customer care 800# and obtained a case number. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Oxnard, CA, USA

I received the recall of my 2012 Hyundai tuscon. As a precaution I took it to the dealership to address the recall 181 and an electrical issue I had with the power windows. I visited the dealer two weeks apart and sat at the dealership for more than 5 hours with the second visit being for 8 hours. I was told something was leaking in steering and that had TL be fixed. I left with my car and approximately 8 days later there was a clicking and clanking aound coming from the engine, ive never heard the sound, yet on my paperwork it stated I complained about the sound, which I never did. My car started to stall and lose speed. I was over 100 miles from home and my car was failing in the mountains at that. I called the service department multiple times and never received a call back. Thank god for my insurance towing the car to the closest dealership. A day and half later I was told the engine was gone! I visited the dealership on 07/31/20 & 08/14/20... they documented a rattling rattling sound in the front in... never addressed me about this 'sound', did a so call inspection of the car and next thing I am told is I cant drive it because the engine could blow. No return from Hyundai service manager, no claim filed and I am still out of state without an answer. Called customer service sat online 30 mins waiting for a rep before their line disconnected and them another hour. Filed a case and now still stuck waiting for these people to do their job with out putting my life at risk.

- Baldwin, NY, USA

Im having problems with vibrations when at a stop or idling, also his vehicleis hard to keep aligned. I've two sets of tires in the past two years. Ive had two four wheel alignments. What's the fix?

- Pinson, AL, USA

Hello, I purchased a 2012 Hyundai tuscon, 2wd, and had a terrible time in this vehicle during snowy/wet weather. I live in silver spring, md, and was driving the vehicle in snow on February 21, 2015. The vehicle skidded, the tires spun, and the car got stuck several times. Also, the ESC (electronic stability control) had to be manually disabled in order to keep from being rear ended, as this functions more like a brake--than a feature to designed to maintain control of the car. I'm originally from Chicago, il, and am quite used to driving vehicles in snowy conditions. This was a most unusual and scary experience with the tuscon. I did an internet search and came across several complaints, labeling the stock tires on the tuscon as 'hazardous' in snowy/wet conditions. Apparently, other drivers have noticed these tires lose all traction during snowy/wet weather. I'm not sure if other factors beside the tires impacted the car's scary performance during wet/snowy conditions. I did contact Hyundai, and they asked me to have the car inspected, which I did. After that I received a letter from the company telling me they had found no problem and that was the end of the discussion. If the problem is limited to the tires, then consumers need to be made aware at the time of purchasing a Hyundai tuscon that the tires stocked by Hyundai are potentially treacherous in wet/snowy conditions.

- Silver Spring , MD, USA

The contact owns a 2012 Hyundai Tucson. The contact was driving 35 to 40 mph when the steering wheel seized and the vehicle crashed into a ditch. The contact stated that the power steering light illuminated after the failure. The crash caused no injuries and the police were not contacted. The vehicle was taken to the dealer. The dealer stated that the electronic power steering motor failed. The manufacturer was contacted. The vehicle was not repaired. The failure mileage was 4,000 and the current mileage was unknown.

- Bryant, AR, USA

The electronic power steering feels stuck, vague, hard, lacks of maneuverability and feedback while driving the vehicle, feeling the sensation that you will lost control of the vehicle.the vehicle goes to either ways (right or left side) giving the impression that you are going to crash.also is very difficult to maintain the vehicle align on the road lane and it has to be corrected constantly requiring more physical effort than normal driving.

- Vega Baja, PR, USA