10.0
really awful- Crashes / Fires:
- 1 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 14,635 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am writing to express my serious concern regarding a safety issue with my Hyundai vehicle, and the apparent lack of resolution from Hyundai despite repeated attempts to seek assistance. Last year, I received a notification from Hyundai about a critical safety issue concerning the EMERGENCY FIRE ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES, which could potentially leak brake fluid internally and lead to an electrical short over time. This electrical short poses a significant risk of engine compartment fires, both while the vehicle is parked and during operation. Naturally, upon receiving this alarming notice, I expected Hyundai to promptly address and rectify this potentially life-threatening issue. Unfortunately, my concerns have only heightened as my local mechanic recently discovered a leakage in my vehicle, which aligns with the exact problem outlined in the aforementioned notification. This discovery has left me deeply troubled and anxious about the safety of my vehicle and the potential risks it poses to my well-being and that of others on the road. Despite my numerous attempts to seek assistance and resolution from Hyundai, I have encountered nothing but frustration and disappointment. Every time I reach out to Hyundai's customer service, I am met with vague responses and reassurances that they are unable to provide a solution to the problem. This lack of urgency and accountability on Hyundai's part is unacceptable, especially considering the gravity of the safety issue at hand.
- Poway, CA, USA
On 9/26/23 Recall #23V651000 was issued for my 2013 Hyundai Tucson. As of 2/9/24 the remedy is not available. How long does NHTSA give the auto maker to remedy the recall? Four months, to me, seems plenty of time to fix the problem. If you could let me know when the remedy should happen I would appreciate it. Thanks
- Peabody, MA, USA
I was driving on the highway and was notified by passing motorists that there was smoke coming from my vehicle, I proceeded to pull to the shoulder and parked my vehicle. When parked, I noticed flames coming from the engine compartment and under the vehicle. I proceeded to get as far away from the car and that when the fire became enraged and fully engulfed my vehicle. The fire department arrived and distinguished the fire.
- Los Angeles , CA, USA
While this Recal has been announced since August, the Manufacturer and Dealerships have not fixed this issue nor do they have a projected date for a fix. In the mean time, they have stated that the vehicle could catch fire and should be parked outside away from structures. This has placed our family at risk, devalued our vehicle and has us considering purchasing another safer vehile putting our family in a financial strain. Furthermore, the only "fix" we are hearing about is to install a smaller value fuse that will not allow excessive current to ignite the leaking brake fluid. IN other words, they do not appear to bee fixing the rooot cause of the the issue: Leaking Brake Fluid! Leaking brake systems are a saftey concern of the highest magnitude, right up there with Tires and Steering. This is just insane. I recently had Lincoln replace two leaking front brake hoses under a recall and those would not leak fluid where it could be ignited. Hyundai should be held to the same standard of saftey and timeliness as other manufacturers. I would prefr that they just buy back the vehicle at this point.
- Austin, TX, USA
On September 22 2023, I checked to see if my car had a recall item on it, and there is a recall involving the antilock brake system. After 2 months the resolution is the following -??REMEDY NOT YET AVAILABLE.OWNERS CAN CONTINUE DRIVING THESE VEHICLES; HOWEVER, HYUNDAI RECOMMENDS PARKING THEIR VEHICLES OUTSIDE AND AWAY FROM STRUCTURE UNTIL THE RECALL REMEDY IS AVAILABLE AND COMPLETED-??. Additionally, my car has had 4 recalls, which has been completed. However, driving a car in which the remedy is to park away from structures when I live in a condo is worrisome and feel as though there should be a remedy for the safety of myself and my family.
- Las Vegas, NV, USA
Brakes were inoperable at time. Caliper was leaking and cause of the problem. Rear driver's side caliper replaced. Brakes still having pressuring issue with the pedal. Taken to a repair shop were it is deemed the brake master cylinder needs replaced. SUV has 65,000 miles.
- Bethel Park, PA, USA
While on a city street in slow motion coming to a full-stop intersection, attempts to safely slow and stop the vehicle by depressing brake pedal failed with no feedback from the vehicle. The vehicle did not decelerate resulting in an accident. It would seem that the brake master booster had worn and was no longer functioning. Collision center responsible for repairs has stated the following: "our findings are that the brake master booster needs to be replaced. Your vehicle came to our shop for collision repairs from an accident and during our reviews to the collision damages we found the poor braking condition. This is not part of the accident and is a maintenance wear item. As an understanding to this failure there is little or no warning when the brakes fail and can happen at any time. I feel that the braking condition may of had some significant relation to the cause of accident." Verbally the same collision center representative said, that it would take a very strong person to stop the vehicle when particular part malfunctions. And that even on the collision center lot prior to repairs using brakes was challenging. The vehicle has been maintained in Hyundai dealership and brake pads were replaced according to dealership recommendations prior to the incident.
- Las Vegas, NV, USA
I was ordering an oil change online appt. And there was a note sating a recall on airbags for my vehicle. I ve been servicing my vehicles at dealerships in 3 states and never once told or sent an email or letter. I live in ga as of March 2017.
- Dacula, GA, USA
- Hilliard, OH, USA