10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,672 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am writing to express my serious concern regarding a safety issue with my Hyundai vehicle, and the apparent lack of resolution from Hyundai despite repeated attempts to seek assistance. Last year, I received a notification from Hyundai about a critical safety issue concerning the EMERGENCY FIRE ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES, which could potentially leak brake fluid internally and lead to an electrical short over time. This electrical short poses a significant risk of engine compartment fires, both while the vehicle is parked and during operation. Naturally, upon receiving this alarming notice, I expected Hyundai to promptly address and rectify this potentially life-threatening issue. Unfortunately, my concerns have only heightened as my local mechanic recently discovered a leakage in my vehicle, which aligns with the exact problem outlined in the aforementioned notification. This discovery has left me deeply troubled and anxious about the safety of my vehicle and the potential risks it poses to my well-being and that of others on the road. Despite my numerous attempts to seek assistance and resolution from Hyundai, I have encountered nothing but frustration and disappointment. Every time I reach out to Hyundai's customer service, I am met with vague responses and reassurances that they are unable to provide a solution to the problem. This lack of urgency and accountability on Hyundai's part is unacceptable, especially considering the gravity of the safety issue at hand.
- Poway, CA, USA
Rear passenger door not opening even with door lock in the unlocked position. Child lock was is not activated. I've seen multiple Hyundai fourms regarding this. With door unable to open, presents a safety risk in an accident if the other doors become unoperable. My Hyundai service department has acknowledged the issue, but will not fix without charging.
- North Richland Hills, TX, USA
Campaign 251 safety recall - Hyundai has failed to remedy this issue in a reasonable time frame.
- Sicklerville , NJ, USA
The door opening mechanism on three doors. Once in the past we were not able to get in or out of the rear passenger door because it would not open from the inside or out even though it was unlocked. Which in case of emergency is a safety hazard if you can-??t get out of the car. Now the other rear passenger door is doing the same thing. You cannot open door from the inside or outside, and the drivers door you cannot open from the outside. In my opinion this is a major safety issue and from what I read online many people are having the same issues. I feel Hyundai should be responsible to replace/fix these issues with quality parts. I-??ve never had a vehicle that you were not able to open the door either from the inside or outside of the vehicle. Until this Tucson. The first occurrence was a few years ago. The two doors now just happened.
- Las Vegas, NV, USA
When I back up, you cannot see what is behind you. April 2022 I was leaving my rehab building and got into my car in the parking lot and there was no one behind me. I got into the car and made several phone calls before I backed up. I always honk my horn and back up slowly because there is no clear visual of what is behind me. As I backed up my car was unable to move. I got out of the car and someone had come from the wrong way of the parking lot and parked their car behind my car and left it. About 5 minutes or more later the driver appeared and I asked why did she park her car behind my car with multiple parking spaces in the parking lot. I immediately called the police and took pictures all around the spaces and proof of multiple parking spaces and proof the car came in the wrong way in the parking lot and stopped right behind my car, got out of their car and left it parked behind my car. Again my pictures are very clear that this person was in the wrong. I have asked for no fault with my insurance company and they have denied me. I believe because when I first got the insurance they were forcing me to take a product that I had not agreed to and I reported them to the head of their company. The pictures clearly show I was not at fault yet my insurance has denied my appeal of taking -?? no fault-?? off of my insurance record. I would like to challenge this problem because I am truly not treated fairly because of reporting the insurance company of wrongdoing.
- Pittsburgh, PA, USA
Driver side back door will NOT open from either inside or outside, for about a month. Passenger side front door will NOT open from outside, but will open from inside, for about a week.
- Bakersfield, CA, USA
Left rear door will not unlock. Numerous complaints of similar issue found online; youtube videos showing how to repair. Took our 2013 into Hyundai dealership and they wanted $800+ to repair (a known defect). Request NHTSA require Hyundai to recall the door locks and repair them at their expense.
- Homosassa, FL, USA
Spontaneous breaking of the sunroof. Second time this has happened
- Penn Valley, CA, USA
My rear passenger door will not open from inside or outside. Safety issue
- Boca Raton, FL, USA
Rear Passenger door latch does not open from interior and/or from exterior. Just suddenly happened, no minor malfunction neither signal. This is a safety risk because the passenger in danger need to open the door to escape the vehicle.
- Chandler, AZ, USA
Without warning it lost acceleration while driving on the interstate going 80mph. Barely had time to make it to the shoulder as all the panel lights came on and then total power loss. Couldnt even power the emergency flasher lights. When roadside assistance showed up 4 hours later and got it restarted the engine had a loud clanking sound. Vehicle had to be towed from the side of the interstate. Shop is saying rod and bearing have failed and engine is a total loss. This same year model of the Santa Fe has been recalled for this EXACT PROBLEM!
- San Angelo, TX, USA
We were taking a family trip to Disney, after an hour and a half trip on the turnpike. we arrived at the park. As we started to depart from the car, the rear passenger side door would not open. The door unlocked but when trying to open the door it wouldn't open. There was no warning that there was any problem, it worked fine when we left for the park but it was broken when we arrived. I would consider this a very serious problem. If we had got into an accident something could have seriously gone wrong, the child wouldn't have been able to evacuate the car because the door wouldn't open.
- Ocala, FL, USA
I was driving home from dinner on May 1, 2021 on us highway 75 traveling North my check oil light came on and then moments later the engine light came on and the battery light came on, all lights were flashing in my dashboard I pulled over and within seconds my car was engulfed in flames. I escaped with my life!
- Allen, TX, USA
I was driving at high speed of 55 mph and experienced a high-speed stall on my 2013 Hyundai tuscon. I heard a knocking sound and then all my lights came on (oil, engine, etc.). I was so scared and made it to the shoulder safely. Thank god. I tried to start the car but it wouldn't start. I also, saw smoke so I didn't know what was happening. So I was stranded on the highway and called a tow truck and they towed me to the mechanics shop in my town. The mechanic stated to me that there is oil leaking underneath and that my engine is shot! I have always taken very care of my vehicle, I still have two years of car payments on it! he said it looks like a rod broke and there is a hole in my engine! also, some kind of metal debris in my oil. So glad I am safe and my 9 year old daughter is safe. I am so upset. Very scary situation. Stay safe with these vehicles everyone. Not good...
- Auburn, NY, USA
Many 2010S Hyundai have an issue with doors getting stuck closed on their own without any known cause. This is a serious safety issue and Hyundai is charging $1000+ to fix it. Here is a link with many other owners experiencing the same issue. Https://www.Hyundai-forums.com/threads/rear-passenger-door-wont-open.603329/ this issue could very easily trap a passenger in the vehicle
- Philadelphia, PA, USA
While driving at high speeds car jerks and removes itself from cruise control and RPM gauge drops to zero and stays there (has occurred without cruise control being on as well). When the car slows down to 30 mph or less, or while sitting at a red light, it shakes violently. Has occurred multiple times w/O personal mechanic being able to diagnose problem. One time, the check engine light came on and error code P0605 was identified. Battery was changed and check engine light went away, however, the violent jerking occurred later that same day exhibiting all the same issues as previous occurrences.
- New Orleans, LA, USA
Motor seized up and needs a new motor. Ron tonkin hyunda has had my car since may of this year. Extended warranty covers the cost but Hyundai has failed on supplying the motor needed for 5 months. Was supposed to be here July 6th and has been put off 5 or 6 times.
- Mulino, OR, USA
I was driving to work on the morning of April 17, 2017, I had just turned onto a 2-lane road when there was a loud noise that sounded like a gun being fired inside the vehicle. I immediately pulled over to find that my panoramic sunroof had exploded. I had just made a turn, so I was not going fast, maybe 30-35 mph, it was a cool spring morning, not overly hot or cold, there was no precipitation, no extreme temperatures. I called the Hyundai dealer we bought the vehicle from, and they said it was not a default in the vehicle, it was not their fault, and they would not replace it.
- South Lyon, MI, USA
I was driving to work at 5am, 10/12/2017. I was a couple of miles from my home, on route 66, when my panoramic sunroof exploded. The sound was so loud, it was like a shotgun going off next to my ear. The temperature at the time was 55 degrees, and I was only going 35 mph. I pulled over immediately to see what had happened. Since the shade was drawn on the sunroof, I had no idea at first that that was the problem. Once I saw the glass all over the roof, I looked at the sunroof, and saw the huge hole
- Edgewood, NM, USA
- Libertyville, IL, USA