10.0

really awful
Crashes / Fires:
1 / 4
Injuries / Deaths:
1 / 0
Average Mileage:
36,500 miles

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« Read the previous 20 complaints

problem #42

Oct 192020

Tucson

  • 115 miles
According to an attorney mu engine is a nu engine. As far as I know no recalls or lawsuits are pending. Car was driving fine, lost all power to a very slow creep, making a very strange sound in engine, fried starter and now won't work at all. Everything people say the theta II engine complaints have been we are experiencing with this car...but it has not been recalled. We have noticed extra oil consumption but figured due to high mileage. We had a mechanic come out and he said the thinks the engine is fried or there is serious problems. This vehicle is only 6 years old. This all during covid, my husband is high risk we had to go buy another car as we do not have money to fix. I now have 2 hefty car payments with 1 vehicle working. I need help to know if this engine displaying all the same problems will too be recalled.

- Clearwater, FL, USA

problem #41

Jan 062021

Tucson

  • 120,000 miles
My car is consuming oil - approximately 1 quart per every 300 - 500 miles. A repair shop said there were problems with the engine and to take it to the dealer. I have paid over $500 so far (replaced guages, spark plugs, and more) - I have completed three oil consumption reports (the dealership is checking the oil)- and the dealer keeps saying the problem is not covered under warranty. I know so little about cars and engines, but feel I am getting cheated. Any suggestions are appreciated.

- Nacogdoches, TX, USA

problem #40

Feb 132021

Tucson

  • 47,000 miles
Complete engine failure at only 47,000 miles! while driving my engine light comes on and I can tell I was loosing power, I heard a "knocking" sound so I pulled over and all of my lights come on my dash and the car is dead! so glad I wasn't on the highway! I had it towed and the mechanic and ha has confirmed that it is a complete engine failure - I need a new engine. Called the nearest Hyundai dealership, and they said I'm out of warranty (5 years / 60,000 miles). I would have been covered if this happened a month earlier. Looks like I got to push this up hill. I'll never buy Hyundai again and I swear to tell this story to the end of my days!

- St. Louis, MO, USA

problem #39

Jan 112021

Tucson

  • 64,000 miles
Engine seizure and shaking. Oil leak. Premature wearing on engine bearings.

- Centereach, NY, USA

problem #38

Jan 062021

Tucson

  • 44,000 miles
Engine suddenly failed. Starting all with a rattling sound one night while driving. Thr next day, dropped my child off and car just cut off while driving in my apartment lot. The car was in drive and my foot was on the gas when it just shut off.

- Upper Darby, PA, USA

problem #37

Dec 232020

Tucson

  • 102,000 miles
Engine knock.. took to mechanic and diagnose that number 1 piston starving for oil and engine needs to to replaced and the extreme damaged could of caused a fire and killed me and my family if I didn't shut off when I did

- Wheeling, IL, USA

problem #36

Nov 162020

Tucson

  • 110,000 miles
While driving to the store the vehicle started to make noise from the engine, it started to rattle louder and louder. I was driving 40mph and pulled into the gas station where the engine noise got worst the engine light and oil light came on and the car stalled, called aaa and had the car towed to my house which was 7 miles away, the tow truck driver said that he has been coming across a few of these Hyundai's with the same problem engine failure.

- Westtown, NY, USA

problem #35

Nov 042020

Tucson

  • 70,690 miles
On Nov. 4 2020 at 2pm, while driving on F8 East freeway entering the turn onto CA125, my 2015 Hyundai Tucson's engine blew without warning. The dash lights lit as the car lost power the hood blew open and shut and my 31yr old daughter was forced to allow the car to glide to the side of the freeway. In a dangerous spot..she could not see in front of the car until the hood fell back down. The danger is the fact there were no previous warnings, the hood blew up and the car had stopped where there was not sufficient space for other cars to pass without tapping my side mirror and a huge trail of oil left behind. She got over to the passenger seat quickly and rolled down the windows since it was hot out. First she called emergency roadside assistance to tow the car off the freeway. They took over 2 hrs to arrive.while many cars drove quickly by barely missing my car. She called me next in fear of her life and then called her dad and he stayed on the phone with her until the tow arrived.I only have had this car for 1 year. I had an oil change on June 23, 2020 from reg oil to a synthetic blend. Upon calling Hyundai customer care it was suggested to tow the car to the nearest dealer for investigation to see if its covered by warranty. The engine is severely damaged the bearings were destroyed and a rod thrown. The oil filter was blown off. My car had no previous leaks. There is a class action against Hyundai/Kia for my cars year but with theta 1 and !! engines. Mine is a gasoline direct engine that also has problems per car complaints.com. What also makes this particularly dangerous is that I use this car frequently to Transport my 11yr old disabled grandson to rady children's hospital for medical appts since he has cerebral palsy and poor head and neck control. Something like this could have not only snapped his neck but also cause massive fatalities on the freeway..

- El Cajon, CA, USA

problem #34

May 252020

Tucson

  • 69,800 miles
There was a recall on my car which followed under the campaign 958 which was unknown to me until my car engine seized while driving on I-5 highway. Due to the fact I did not know of the recall when this incident happened I had to get it towed to the closest auto shop. They were unsure of what caused the seize and tried to replace the starter (cost around $340). The auto shop got it to turn on but then heard a loud knocking in the engine and suggested if I called Hyundai dealership to see if there is a recall because they would have to replace the engine. I called and got the confirmation that there was a recall and got it towed to their parking lot(around $98). I believe it was a Monday when it made it to the parking lot and said the techs would have to check it out and send up an approval if the engine is covered and till the confirmation came through I would have to get a rental out of pocket. So from Monday to Thursday I had to get a rental through enterprise(around $350) because on Thursday I received a call from the dealership stating that I was approved and could get one of the dealership rentals till the repairs were made which resulted in my entire engine being replaced. I had their rental I believe from Friday to the next Thursday and then I was able to pick my car up. After all was said and done I submitted to the reimbursement branch all the expenses I paid with the receipts that was early July when I got confirmation that it was received. Since then I have reached out numerous times trying to get an update for how long it would take and if I could speak to a supervisor or even have the person working on my case removed to somebody else to make things work faster. I was told they don't have supervisors and that my claim is with higher management for approval and that it has been there since the 6th of August.

- Jblm, WA, USA

problem #33

Aug 022020

Tucson

  • 65,000 miles
My car just stopped running. No warning lights. No noise from engine. I was driving home I loomed up problem on internet and found many issues like mine which resulted in recalls for some. My car year was mentioned but my VIN came up clean I think a recall is in order

- Mountain City, TN, USA

problem #32

Aug 272020

Tucson

  • 87,775 miles
On numerous occasions oil filter has blown out leaving me with no oil in the engine. Most recently, it happened when I was passing another vehicle at aprox. 37 mph on a state road. I am uncertain the cause of the incident where I lost all of the engine oil but I would hazard to guess the system which controls oil pressure is not working properly and the pressure get so high for the increased RPM needs it blowes out the weakest point.

- Milo, ME, USA

problem #31

Jun 172020

Tucson 4-cyl

  • Automatic transmission
  • 62,000 miles
The contact owns a 2015 Hyundai Tucson. The contact stated that while his son was driving about 55 mph, a noise was heard and another driver alerted that the vehicle was smoking. The contact stated that the vehicle occupants stated that smoke was seen entering the vehicle. The passerby opened the hood and the vehicle bursted into flames. No injuries were reported. There was no warning indicators. The passerby attempted to extinguish the fire with a fire extinguisher. The fire department arrived at the scene and extinguished the fire completely. The contact stated that a state trooper filed a police report and that a fire report was also filed. The vehicle was damaged and was towed to a tow yard. The contact stated that the insurance company had not given the final report on the status of the vehicle. The dealer was not called. The manufacturer was not made aware of the failure. The failure mileage was approximately 62,000. Consumer was told car was totaled by the insurance company.

- South Pak, PA, USA

problem #30

Aug 172018

Tucson 4-cyl

  • 73,437 miles
In around August 2018, I was driving my 2015 Hyundai Tucson gls back from work on a high way. That all (for no reason) the indicator on the dashboard lights up, the vehicle shakes and come to a halt. I towed to dealership where the maintenance had been done since the purchase date. It was checked and reported as a damage to the oil pan. But, they said it has hit a stationary object (this was a lie) but there was no stationary object on the highway as many vehicle were going by. I was on the left shoulder of the fast lane. Because I did not agree with the dealership diagnose, I knew an object has broken from the inside of the engine and strike it way out of the oil pan. Mileage during the incident was at 73,437. I think this vehicle should be recall for this many reported object damaging the oil pan. My insurance had to pay for a new replace engine but to end up with a used engine charge $4500. A picture (document) uploaded will show exit damage from the broken metal from inside the engine.

- Houston, TX, USA

problem #29

Apr 182020

Tucson

  • 90,000 miles
While driving on interstate a lack of power when accelerating was noted. Highest car would travel was around 60 mph. Engine was revving but no speed could be gained. Have repeatedly had this issue which is extremely dangerous.took it to dealer they said vehicle is fine and there are no recalls on vehicle. Called Hyundai to complain and voiced that many other have experienced this same issue. They stated vehicle is not under warranty so there is nothing they are willing to do and that the vehicle isn't currently under recall.

- Quincy, FL, USA

problem #28

Jan 032020

Tucson

  • 69,671 miles
The contact owns a 2015 Hyundai Tucson. The contact stated that while driving at 60 mph, the accelerator pedal was depressed however, the vehicle failed to respond. The contact also stated that there was an abnormal noise while the vehicle was being driven. The contact slowly drove the vehicle to an independent mechanic where the vehicle stalled. The contact was unable to restart the vehicle. The contact was informed by the mechanic that the engine needed to be replaced. The vehicle was towed to Hyundai of North charleston located at 8485 rivers ave, North charleston, SC 29406, (844)846-7472, to be diagnosed. The contact was informed that there was metal fragments evident in the oil pan which was linked to the engine failure. The contact was notified through the dealer that the manufacturer would cover 65% of the engine replacement cost. The contact declined the offer. The vehicle was not repaired. The failure mileage was 69,671.

- Charleston, SC, USA

problem #27

Jul 182019

Tucson 4-cyl

  • Automatic transmission
  • 53,000 miles
The contact owns a 2015 Hyundai Tucson. While the vehicle was in use, the contact noticed an abnormal fuel odor coming from the ventilation system without warning. The vehicle was taken to doral Hyundai (10285 nw 12th St, #2700, doral, fl 33172, (305) 722-6094) to be diagnosed, but the cause of the odor could not be determined. The vehicle was not repaired and the failure recurred. The contact mentioned that the odor seeped through the ventilation system when the recirculation button was engaged. The contact also mentioned that the engine was replaced three times within the last three months. The manufacturer was made aware of the failures and informed the contact to take the vehicle back to the dealer. The manufacturer provided case number: [xxx]. the failure mileage was approximately 53,000. Parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Miami, FL, USA

problem #26

Oct 122019

Tucson

  • 70,000 miles
I bought this car as a lease return at 36K miles. I have taken it in for all the recommended services and also the oil changes at the recommended intervals. Never had an issue with the vehicle at all till now. At just over 70K miles I was driving at 75mph and the engine lurched and the vehicle went into limp mode. The fastest I could go was 60mph. The engine had a wicked knocking sound. Fortunately I was near a Hyundai dealership so I took it there. They said it needs a new engine. Thankfully I have the certified pre-owned warranty on the engine & powertrain up to 100K, so Hyundai is eating the cost. But it is still wildly concerning to me! I'll for sure be selling this car before it hits the 100K warranty.

- Salt Lake City, UT, USA

problem #25

Oct 062019

Tucson

  • 50,500 miles
I've done my regular maintenance on this vehicle since I've purchased. Drove to two places today, after second place on start up oil light came on with very loud engine knocking. Checked my oil to find none on the dipstick, filled back up with recommended oil and some of the noise went away. Still has very profound knocking noises in the engine block with lack of power. Bought this vehicle with 44,500 miles now has 50,500. Shouldn't have any trouble at this mileage at all. Taking to dealership to see what will be done. This vehicle has common problem but no recall for this particular vehicle.

- Menomonee Falls, WI, USA

problem #24

Jul 092019

Tucson

  • 114,196 miles
My problem seems to be consistent with other drivers. I was driving home at night when I turned a corner and the vehicle jerked and then died. No warning signals came on. No leaking fluids. Vehicle wouldn't start up anymore. Bought a new battery and still unable to start the car. Took the vehicle to a mechanic tested the alternator and starter and neither one was the problem. The mechanic diagnosed it as a locked up motor. This is very dangerous and should be looked into.

- Okmulgee, OK, USA

problem #23

Jul 122019

Tucson

  • 86,000 miles
On July 12, 2019, I was driving to my home at approximately 10:00 in the evening. I was approximately two miles from my house when my engine seized and the car stopped in the middle of a very dangerous intersection. I am very grateful that, thanks to my father and a good samaritan, I was able to get my car out of the street and I was able to get home. This could have been disastrous. I have since been told by an authorized Hyundai mechanic that my engine needs to be replaced. Considering the car only has 86,000 miles and all routine maintenance has been performed and no mechanic has ever said this was a potential issue before, I find this to be unacceptable.

- Del City, OK, USA

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