To whom it may concern: Update 1/4/2017: Unfortunately, the issues that I have had with my vehicle have still not been corrected. As of today, the Hyundai Tucson that I signed for still has some type of dysfunctional dual clutch/transmission. The car was brought in to pugi Hyundai (downers grove, il) and I specifically stated these concerns and that I would like the vehicle inspected for this issue. When I picked up the vehicle I was told that the issue had been addressed - it was not. Again, I brought the vehicle in to pugi Hyundai for the same issue in November of 2016 to address the same issues. Once again, I was told that everything checked out and was ok. Unfortunately, the clutch/transmission issue has become worse. Now, when giving the car gas the engine will make a revving noise and will not move. Then the vehicle will jerk and speed up quickly. I called pugi Hyundai today and spoke with [xxx] (the service manager) about this issue. He told me that I never brought the vehicle in for these specific issues (this is untrue and was never documented by pugi Hyundai) and could not have an engineer take a look at the vehicle until I had gone through the basic protocols. 1. it would be great if Hyundai could have my account notated properly for the dates of 8/27/2016 and November of 2016 that I did bring the vehicle in to have it inspected for clutch/transmission issues. 2. to also have a Hyundai engineer take a look at my vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Bolingbrook, IL, USA