10.0
really awful- Crashes / Fires:
- 2 / 4
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 27,816 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
This is the 2 time this happens the 1st times was the back door we still had warranty we got that fixed not its the driver side it does not unlock we have to go into the passenger side to unlock the driver side. If someone is following me how an I going to get into my car! this is a hazardous safety issue.
- Arlington, TX, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that after coming to a complete stop, the vehicle hesitated to move forward while depressing the accelerator, without warning. The vehicle was previously taken to manly Hyundai (2755 corby ave, santa rosa, ca 95407) where an unknown software update was performed on vehicle however, the failure persisted. The contact linked the failure to NHTSA campaign number: 16V628000 (power train, electrical system). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 5,000. The VIN was unavailable.
- Santa Rosa, CA, USA
The contact owns a 2016 Hyundai tuscon. The contact stated that while driving the vehicle suddenly stalled and smoke was present coming from under the hood. After opening the hood flames were discovered coming from the engine compartment. The fire department was called to the scene and extinguished the flames. A fire report was taken at the scene and the vehicle towed to the home. The cause of the fire was not determined. The manufacturer and local dealer were not notified. In addition, the rear driver side door latch was inoperable. The failure mileage was 95,000.
- Williamstown, NJ, USA
About a week ago the rear passenger door occasionally began to remain locked once the vehicle was parked and shut off, instead of unlocking automatically. Now, this happens multiple times a day and the rear driver side door has started to do the same. I have 2 small children that are both in car seats and I am concerned that I will not be able to get them out of the car. Especially with the weather getting warmer.
- Jamestown, NC, USA
In my case all three doors were locked and could not open in stationary, in motion, on a city street or highway, turning or off. It started with driver's door not opening from outside 1st and when I unlocked using my car key it wouldn't open. I had to open the door from passenger side in order to get to the driver's side. Then both back passenger left and right doors would not open from inside or outside. This created major concern and safety issue since I couldn't have anyone sitting in the back since no one could get in or get out. I took my car to dealership and since my car had 62,000 miles it was not covered under the Hyundai warranty. They replaced the driver door lock actuator for $392 in 12/13/2019. One month later in 1/13/2020 I started having the same problem with back right passenger door and one week later in 1/18/20 I had the same problem with back left passenger door. This time both back doors were locked from inside and outside so no one was able to get in or out. I took my car to aamco and they had to remove the doors trim & seals to get doors open and replaced both door lock actuators for $862.79. This has never happened with my other cars and it is a major safety concern when you are locked inside the car and can't get out. There has been many complaints online regarding the door lock actuators not functioning and requiring replacement. I'm hoping NHTSA can address this safety concern and ask Hyundai to recall and replace the parts. I know soon I will have the same problem with my trunk door and front right door. Greatly appreciate your help in this matter. The parts are poor quality and not designed to last and this creates safety concern.
- San Diego, CA, USA
2016 Hyundai Tucson eco: Vehicle was stationary and I noticed the air bag indicator is illuminated. I removed keys from ignition and re-started with same results. Not sure if it's a module or a defective restraint system.
- Yorba Linda, CA, USA
In summer of 2019 I noticed left rear passenger window stopped functioning. A few months later, right passenger door started not opening from the outside. Fast forward 3 months later, driver wide window stopped functioning and now a few short weeks later the left rear passenger door will no longer open from the outside. I have tried operating the windows that aren't working while the vehicle was stationary and also while moving. The doors obviously have only been attempted to be open while stationary and in park. I believe this to be a possible electrical issue? but I also believe this is a major safety concern and not normal wear and tear. Consumer stated she now has 3 doors and 2 windows that are not working properly. Dealership has been contacted.
- Pasadena, MD, USA
The doors at times will not open, power windows will not go down. Vehicle hesitates when driving. When unlocking doors with remote, doors lock back on their own.
- Williamston, NC, USA
While stopped at a stop sign I let off the brake and hit the gas and the car did not want to move it seemed like it was in neutral and once it starts moving the car starts jerking and slips from 1 to 2nd gear. Same thing has happened at traffic lights, and merging into traffic. After taking it to the dealer and reprogramming the computer it will still do it. The car has 56K miles on it and it seems to be doing it more often now. I really didn't think anyone else had this issue, but after reading up on it, it seems to be a common issue on the 1.6 turbo Tucson. Also the rear brake lights seem to stop working and all of a sudden just work as if anything was wrong. This has happened a few times as well. I'm afraid we're are going to get into an accident because of this.
- Orlando, FL, USA
2016 Hyundai Tucson does not accelerate or reverse does not accelerate when in motion, does not reverse
- Stockbridge, GA, USA
Hyundai Tucson 2016. I have change the windows mechanical 3 times. Once the car is on the windows gets down and wont work until.you change the part that puts it up. The white round piece in the middle gets stripped
- Rio Grande, PR, USA
The problem occurred when the vehicle was parked; the doors automatically unlocked when I put the vehicle in park but when the passengers tried to leave through the rear driver's side door it would not open from inside. I tried opening the handle from outside thinking it was child locks but the door would not open that way either. Both handles move but nothing happens, and I have made sure the lock is fully unlocked. Mechanic says it is power lock actuator. There is no way for me to open this door without specific tools. Nothing has hit the door inside or outside.
- Philadelphia, PA, USA
Rear passenger door will not open when unlocked with either outside handle nor inside handle without jarring door. Safety issue due to not being able to get children out of carseat
- Mabelvale, AR, USA
Power door locks/door actuators stop working which prevents door from opening from the inside or outside on both rear doors and front passenger door. Doors would remain locked after driving making it impossible to get out of vehicle for any passengers.
- Pilot Rock, OR, USA
Something is wrong with breaks. It doesn't fully stopped the car when I press down on the pads. I have to press twice down for the car to stop. Driver windows power windows sometimes when I am trying to close the windows it actually goes down.
- Glendale, CA, USA
The car when at a stop, you go to press the gas pedal to take off and there is a delay in the car actually acknowledging and taking off to accelerate. It has happened a few times periodically and it is now becoming more frequent
- De Soto, WI, USA
Lights of stop do not have normal function. Sometimes, turn on and most of time, not.
- Ciales, PR, USA
Right door are not working from in or out side front and back
- Clarksville, TN, USA
The contact owns a 2016 Hyundai Tucson. The contact stated that the brake lights would not operate if the headlights were activated. The brake lights only worked when the headlights were off. In addition, "brake light out" appeared on the instrument panel. The dealer was not contacted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 45,000.
- Summervill, SC, USA
- Chambersburg, PA, USA