10.0
really awful- Crashes / Fires:
- 2 / 15
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 23,267 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine is burning oil and has been for sometime. Won-??t Accelerate and sputters Tie rods are worn out. This car is a lemon and dangerous to drive
- Blacksburg , SC, USA
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle shook abnormally with several unknown warning lights illuminated. The contact noticed an oil odor. The vehicle was driven to the residence. The contact's father, who is an independent mechanic, inspected the vehicle and diagnosed the vehicle with oil consumption and engine failure. The contact was advised that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to monitor the exhaust for smoke and add oil daily. In addition, two days later the contact attempted to start the vehicle, and the vehicle started after several attempts. The was an abnormal oil odor entering the vehicle through the vents. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 107,000.
- Manchester, MD, USA
I reported the vehicle to Dealer for above oil consumption, which they confirmed with service check of oil level. Vehicle often stammered and failed to accelerate upon purchase. This vehicle stammered and Engine began to smoke. Vehicle could started first, turned unit off. Vehicle is being towed to shop for diagnostic results.
- South Bend, IN, USA
The exhaust manifold and turbocharger assembly have cracked, causing exhaust gases-?"including carbon monoxide-?"to leak into the cabin. This issue was confirmed by diagnostic testing at Burns Hyundai. The defective component is still installed on the vehicle and has been inspected upon request, costing me over $200 without any suggested reimbursement after I already told them the problem before testing. The cracked exhaust manifold allows carbon monoxide to enter the vehicle-??s interior, posing a serious risk of carbon monoxide poisoning to both the driver and passengers. Additionally, the vehicle-??s engine performance has been negatively affected, which could lead to unexpected failures while driving. Yes. Burns Hyundai conducted diagnostic testing and confirmed the issue, identifying cracks in both the exhaust manifold and turbocharger assembly. Despite this confirmation, Hyundai corporate has refused to cover the repair under warranty. The vehicle has been inspected and diagnosed by a Hyundai dealership service center (Burns Hyundai), and the issue has been reported to Hyundai corporate for review. No inspections have been conducted by law enforcement or insurance representatives at this time. Yes. Prior to the diagnosis, I experienced engine performance issues, including reduced power and inefficiencies, which I reported to Burlington Hyundai in 2021, when the vehicle was still under warranty. At that time, the exact cause was not properly addressed. The problem has since worsened, leading to the recent discovery of the cracked manifold. No specific dashboard warning lights were illuminated for this issue.
- Beverly, NJ, USA
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Fredericksburg, VA, USA
All my doors stick and sometimes I have to fight with my car to even get a door open. Also, when trying to accelerate sometimes my throttle response is slow and i will not move for a few seconds.
- Lebanon, PA, USA
On [XXX], I purchased a 2016 Hyundai Tucson Sport, at the Landover-Jaguar South Hills dealer in Canonsburg, PA. On [XXX] the -??check engine-?? light came on. Since I was 2 hours from home, I purchased a code reader to assess the issue. It read -??A P0420 code-??. I researched potential reasons for this code but returned the car to the dealer who performed additional checks and gave the car a -??clean bill of health-??. On [XXX], I was driving home from about 16 miles away and lost power. A slew of dash lights came on, and I was forced to pull over. I smelled something burning. As I stopped, the smoke from the engine became apparent. The car right behind me pulled up and asked if I knew my car was on fire. Another bystander pulled over and extinguished the fire in my engine. This happened on one of the busier roads in the area and if the vehicle exploded it could have been much worse for all of us. This vehicle is currently sitting at Bowser Hyundai in Pittsburgh and is available for inspection. This engine fire and fail is not a maintenance issue but is clearly a result of a manufacture issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Pittsburgh, PA, USA
The contact owns a 2016 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 139,994.
- Hattiesburg, MS, USA
9/11/24 the 2016 Hyundai Tucson had a knock in the engine, the car was towed to beaverton Hyundai for inspection and I was told that it was Rod Bearing failure that caused engine failure and that this was a known issue for Hyundais Theta II engines and it would be $18k repair. Hyundai just settled a billion dollar class action lawsuit for rod bearing failure where check engine and oil lights failed to illuminate. I asked for a PA to be submitted to Hyundai motors America, as suggested by my usual shop Dick-??s Hillsboro Hyundai(whom didn-??t have availability soon enough). The PA was denied stating -??this is normal wear for a vehicle at 70k miles and it-??s out of warranty.-?? This repair is not a cause my the consumer, but by a manufacturer defect. And I should not be expected to replace the engine at $15k after paying $20k 3 years ago when I bought the car. Hyundai is being negligent.
- Beaverton, OR, USA
Three weeks ago my dash board lit up like an orange Christmas Tree, with "ABS failure" warnings. I found the Hyundai recall notice in our car file. It said that when the dash warnings appeared, the danger of an engine fire was imminent and that should contact the Dealer that I bought the car from (Hyundai Motors- Naples, Florida-USA). I did so. personally. An appt. was scheduled. This morning (Fri. 11/15/24)upon arrival, a pleasant young woman informed me that Hyundai sent out lots of notices like this, but they didn't apply to my vehicle. I showed her the recall notice with my car's Vin number printed on it. She went back to her boss who told her "We fixed that for him three years ago, " Now, I am not certain of anything, but I NEVER brought the car in for an ABS system fix three years ago. I didn't know that I even had an "ABS" system until three weeks back, when the dash board lit up. Politely, I asked the young woman to bring my car back out, as we were done. She offered to make another appointment to "look" at the dash indicators." I said" No, we are done." So, now what do I do" Is the car safe to drive or not" I own and operate an older Hyundai Santa Fe as well. I would be appreciative of your advice. Thank you in advance for your cooperation. The Tucson is a good car. I just don't want it to blow up on me. [XXX], Florida-USA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Estero, FL, USA
While stopped at a traffic light trying to make a left turn. I pressed the gas pedal and I did not move. The engine revved up then kicked into second gear. The delay in shifting gears almost caused a crash. This has been an ongoing issue since I purchased the vehicle and surprisingly has not caused an accident yet. It always seems to happen when I am waiting to make a left turn, stopped at a traffic light or stopped at a stop sign. There has to be a underlying issue with this type of engine. I am not the only one that complains about this issue. I feel like it is only a matter of time until this causes an accident. I do anticipate this happening while I am driving and try to give myself enough time when making a left turn for a slight delay in shifting into first gear.
- Mount Pleasant, SC, USA
When accelerating, like taking off from a red light or through a turn, my car begins to shake like it-??s unable to change gears correctly, and sometimes leads to the car stalling in the middle of the street and intersection putting my in danger of being hit from other drivers. It-??s also happened that when I press the gas after being stopped at a light, my car RPM goes up but I don-??t move and then the car jolts forward quickly. This has been happening for years and when I take it to Hyundai they tell me -??that-??s just how the car runs-?? which seems incredibly unsafe.
- Westlake Village, CA, USA
There two incidents where I was driving in the highway and my car died mid driving. It put my life on risk twice. Took it to the mechanic and was told that my car was leaking oil and caused my car to have an engine misfire. My car is un drivable. There were no engine or oil lights that appeared prior to the incident and I always got my regular oil changes and had put in more oil myself. Hyundai refused to pay to the engine replacement even through this is a known issue. I-??ve only had the car for two years and it-??s under 100k miles.
- Oaklyn, NJ, USA
My backup, my reverse is not working after 30 minutes the car is running.
- Bronx, NY, USA
Random engine failure. Our safety was put at risk because our car randomly stopped working while going 70 miles per hour on the interstate. The problem was confirmed by an independent service center. The vehicle has been inspected by an independent service center. Our check engine light came on and within 10 minutes our car was completely broke down on the side of the road.
- West Des Moines, IA, USA
Ongoing engine problems with an oil consumption issue for the duration of first having the car (2021-2024). That is common with this year of Hyundai. Hyundai Dealership won-??t replace engine until warranty is up and you are left with a car that doesn-??t run and a quote for a $14k engine.
- Pensacola, FL, USA
I had my top engine block (not sure why not a full engine replacement) replaced under warranty June 2023. Shortly after the fix my AC unit stopped working. Once I got my AC unit fixed, about 1.5 months after my engine was not performing. My car would not turn over and when it did, it was in limp mode and would not run properly. I had it towed to dealership who could not find the issue until after they took out of the bay and went to move it, it wouldn't start. They replaced the crankshaft positioning sensor and it wasn't covered under the extended warranty. The top engine block only has 10k warranty which is fast approaching. Took car home and when accelerated past 60 car shakes and when i brake car shakes. Now car cabin smells of gas. All cars with KM are having multiple issues. Dealership not calling back regarding gas issue and has not responded to if they touched my tires. Local Mechanic said all my wheels were unbalanced.
- Montclair, NJ, USA
-first diagnosed as rod bearing failure by independent service center. Second diagnosis of rod bearing failure made by hyundia dealership. -could not accelerate in the middle of traffic, could not move my car to safety, tow truck had to be called to move vehicle to safety, further towed to independent repair shop and then towed to Hyundai dealership. Was required to put myself in danger (in middle of traffic) to get help. No warning lights came on, no check engine light came on, and no low oil light came on. -currently available for inspection at Hyundai dealership. -manufacturer declined to help since no recall listed for my vehicle and since outside warranty period, though almost all other engine models for my vehicle have been recalled for the exact same diagnosis (rod bearing failure). -no warning lamps whatsoever to notify me of anything being wrong-before, during, or after my car lost acceleration.
- Atlanta, GA, USA
I was driving in the main road with my grandkids and the vehicle just shut down. I bought it in November of 2023. I brought it back to carmax because it was hesitating and not acting properly and it was within my 90 day warranty and they said nothing was wrong. Motor seized and turbo no good a few months later and I owe 19000 on this car and they refuse to replace the motor since I-??m second owner without a warranty they were suppose to give me. I had to get people to push my car to the side and wait 2 hours for a tow and now the garage says it-??s 10-11000for a motor. Carmax just said they would pay for labor charges but that still leaves me with a hefty bill on top of what I owe. I told them to just take the car and give me another or pay for the motor and they refuse. My cars now sitting at my house because I can-??t afford a motor. It-??s a 1.6L motor with turbo. That price is a used motor :(
- Plainville, CT, USA
- Alameda , CA, USA