10.0

really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
16,178 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2016 Hyundai Tucson:

Unsubscribe any time. We don't sell/share your email.

problem #244

Jul 162025

Tucson

  • miles
The reason of this complain is due to excessive oil consumption which now damaged my catalytic converter against Hyundai Motors America. The complained started 2021 where we noticed that the low oil engine light up after only 1500 miles from last oil change. We submitted the complained with dealer (Carlsbad and Escondido CA) and my car failed 3 consecutive oil consumption test and Hyundai performed an engine cleaning, claiming it was going to fix the problem. This happened when the vehicle was still under warranty. At the time they said that if this did not fix the problem, they were still going to fix the car since the issue happened under warranty. The engine cleaning DID NOT fixed the problem, my car no longer has warranty and my catalytic converter fails and makes the vehicle inoperable in highway (engine ceases to accelerate). We submitted a complain with Hyundai corporate and they denied fixing our car since the vehicle was no longer under warranty. I would like to ask for them to fix the engine and catalytic converter make the car operable again.

- San Marcos, CA, USA

problem #243

May 222024

Tucson

  • miles
All Windows regulators failed one after another. They make sound when trying to close but nothing happens. The windows get stucked.

- Mechanicsville, VA, USA

problem #242

Jul 072025

Tucson

  • miles
Door latch - after a few attempts of trying to open my rear passenger door. The handle does not seem to function properly and I-??ve seen that a lot of 2016s Tuscon have this issue with their doors

- Del Rio, TX, USA

problem #241

Jul 012025

Tucson

  • miles
-Power window failures of all 4 windows. -Windows will not open and close which creates a safety issue in case of an accident that renders the doors inoperable and escape is needed via windows. Also, if the driver is pulled over, the car windows do not work which makes the driver have to open the door which puts both the driver and police officer at risk. -Both a dealer service center and an independent service center has confirmed the problem. -Component was inspected by both a dealer maintenance shop and an independent repair shop. -There were no warnings.

- Kirkwood, MO, USA

problem #240

Jun 222025

Tucson

  • miles
Acceleration issues especially after coming stop. When proceeding to accelerate you can push pedal multiple times before the car jerks into movement.

- Lowell, MA, USA

problem #239

Jul 152022

Tucson

  • miles
My 2016 tuscon has been giving be problems. I went to the dealership awhile back and told them that the oil has been burning having and that there's a perk when I start my car. They did an oil change and told me that I needed to lube the gears up first before running it. I assumed it was because my warranty was ending and because I was a girl, that was a quick go away problem. Well eastward today. I put oil in the engine at least once a week or more. The car is in the shop, and the machanics at pep boys are saying this is a reoccurring problem for this type of car. Also that all 2016 are made with the same engine pretty much so they should all be recalled. They quoted me 10 grand for a used engine. I'm taking it to hyundai, the pep boys told me that it's the same issues as the other recalls

- Orlando, FL, USA

problem #238

May 062025

Tucson

  • miles
The window regulator for 3 of the 4 windows have failed, the first at approx. 80,000 miles, the second two at 113,000 miles. The windows were not being operated when the component failed and just randomly opened while driving and could not be closed via the switch. This caused distraction and difficulty driving as it was raining for the second incident. When observed, the plastic window regulators were degraded to the point that the plastic was a powder.

- Taylor, TX, USA

problem #237

Apr 272025

Tucson

  • miles
One of the back doors Will not open. Lock is stuck on. This is VERY Dangerous if need to get a child strapped IN/ OUT!!!! I googled this and see it's been a problem for many years on this make/model. HIGH FEES from dealers per door for their manufacturing Defect! Easy fit for a husband who will pull the door apart to fix the issue! Which MINE IS NOT!

- Statesville, NC, USA

problem #236

Mar 012023

Tucson

  • miles
Car started to not accelerate when pressing on gas pedal the RPMs would not raise or lower during this time it could be on a hill or on a flat surface at any type of stops whether it was a stop sign or a stoplight it didn't matter how much gas you gave the car it would not move and then it would start bouncing what I would describe as hopping the car would start jerking constantly until you released off the gas and gave it more gas until it would finally go this was happening on highways or on city streets while driving down a highway my engine made a funky sound and it turns out my engine rods blue I went to the dealership they told me my car was safe to drive I continued driving my car until it started not shifting this was 3 days after going to the dealership. I called the dealership back told them I was bringing my car to them due to the issues it was having. After several weeks the dealership told me my car needed a brand new engine and transmission due to engine rods breaking transmission went out and metal in the oil filter. Not even 6 months later my car is have the exact same issues and my dealership is not want to do anything to fix my car even with having a warranty to cover everything they fixed.

- Bloomington , IN, USA

problem #235

Apr 042025

Tucson

  • miles
Excessive oil consumption which has then in turned caused my catalytic converter to go out.

- Mobile, AL, USA

problem #234

Feb 012022

Tucson

  • miles
Vehicle has shown signs of engine failure for the past two years, all indicating impending need for engine replacement in alignment with engine recall that was issued for vehicle (customer case # [XXX]). Vehicle has been seen for diagnostics related to this problem where both Hyundai in Fredericksburg as well as Springfield Virginia confirmed that the engine was failing. Both dealerships refused to service car (which was under full warranty) because they were prioritizing cars who had already experienced full engine failure. Dealership advised that they could do nothing per the manufacturer until the vehicle experienced full engine failure. They acknowledged that it was a safety risk to myself, passengers & other drivers. The engine has now completely failed, leaving me stranded on [XXX] in the cold winter months & having to pay to have the vehicle towed. It is apparent from my service history report that I took all due diligence in attempting to have Hyundai attend to the engine of this vehicle while under warranty and they flat out refused, citing multiple different reasons. I am requesting a safety inspector come to investigate both the dealerships, the service report history, and the vehicle itself. My legal team is at this point just waiting for me to be offered engine replacement (out of pocket per Hyundai) and once that transaction is complete we are fully prepared to file suit for negligence. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fredericksburg, VA, USA

problem #233

Oct 022024

Tucson

  • miles
The teeth within a spool in the window regulator easily strip out leaving the window unable to be opened or closed. This has happened on three out of four windows on my vehicle.

- Austin, TX, USA

problem #232

Dec 122023

Tucson

  • miles
The windows do not roll up or down. This will jeopardize my safety because my vehicle would prevent me from being able from escaping through the window in an emergency. Or a person that means me harm can pull down my window climb in and pull it back up and hide in my car till I return because I am unable to secure my vehile. The problem is common, we were told that hyundai tucsons often have a window issue. I origanly had one windoe with this issue and now 3 out of 4 windows can not automatically roll up or down. It has not been inspected yet. There were no indication prior that this would happen.

- Hopkins, SC, USA

problem #231

Dec 092024

Tucson

  • 108,398 miles
What component or system failed or malfunctioned, and is it available for inspection upon request? The airbag system, brake system, and HVAC system (air conditioning and heating) appear to have malfunctioned. A dealer confirmed that the HVAC system is defective, identifying a broken evaporator assembly and a faulty temperature door actuator. The vehicle is available for inspection upon request. How was your safety or the safety of others put at risk" The airbag safety light raises concerns about whether the airbags will deploy during an accident. The brake light error creates uncertainty about the reliability of the brake system. Additionally, the defective HVAC system is a significant safety hazard. The heater-??s failure prevents the windshield from defogging, impairing visibility, particularly in cold or wet weather. This poses a serious risk while driving, especially in freezing temperatures. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the HVAC system defect has been confirmed by a dealer, who provided images and recommended replacing the evaporator assembly and temperature door actuator. Independent mechanics have also observed the airbag and brake light errors but were unable to identify the underlying causes. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by independent mechanics and one dealership but has not been evaluated by the manufacturer, police, or insurance representatives. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear" The airbag safety light and brake light errors have been present since I acquired the vehicle. The HVAC system began failing intermittently shortly thereafter, with the issue worsening over time.These unresolved issues continue to jeopardize the safety and reliability of the vehicle

- Utica, NY, USA

problem #230

Jul 012024

Tucson

  • miles
My windows stopped operating. Both front driver and passenger. The motor runs but I am unable to roll up or down. According to what I-??ve read, I am not alone. I worry for our safety and that of my family.

- Piney Flats, TN, USA

problem #229

Oct 212024

Tucson

  • miles
The driver's side rear door cannot be opened from either inside or outside. In researching the problem, I found evidence that the issue is commonly reported with the Model 2016 Hyundai Tucson, which I own. Many other owners have reported that their vehicles have experienced the same issue. Mechanics have also expressed curiosity about why there hasn't been a factory recall. The problem is a design issue in some model years, including the 2016 model year. Inability to access the back seats from the driver's side is an obvious safety concern.

- Punta Gorda, FL, USA

problem #228

Sep 082024

Tucson

  • miles
I went to roll up my window and I could hear it trying to go up but the window stayed in place. With my window stuck down, there is the risk of things flying in/out of my car while driving, and in the event of rain, my car would then become damaged if water got inside. Also, with a window stuck down, anyone can get into my car. This first occurred to my front passenger window on September 8, and just happened to my drivers window today, November 1. Both times occurred when my car was not moving. The passenger window was fixed in October and was diagnosed with the regulator and motor needing to be replaced.

- Westlake Village, CA, USA

problem #227

Sep 122024

Tucson

  • miles
Left driver side window conked out, does not go up or down.

- Winston Salem, NC, USA

problem #226

Oct 192024

Tucson

  • miles
3 of my window motors do not work and my windows now will not roll up or down.

- Chocowinity, NC, USA

problem #225

Sep 102024

Tucson

  • miles
Driver side door window stopped working. Not able to close or operate window. Hyundai dealer diagnostic found window regulator inoperable/needs replacement. Two (2) local Hyundai dealers have ordered the regulator and are still waiting for part. Dealer one not able to get regulator after 18 days; Dealer two hoping part will be in after 10 days of ordering.

- Hampton, VA, USA

Read the next 20 complaints »