10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
2 / 1
Average Mileage:
11,612 miles

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« Read the previous 20 complaints

problem #21

Jan 012021

Tucson

  • miles
I purchased 2017 Tucson brand new at roughly 22K my engine seized and the 3rd connecting rod failed. After engine replacement I continued to have problems with rear driver side brake light continuously going out, bulb is not out but wiring scorched and bulb somehow continuously becomes loose. I have replaced front headlights repeatedly with the driver front shattering in housing. I have also replaced calipers and have gone through 7 sets of rotors. At roughly 60000 I noticed I was running out of oil in between every 3000 mile oil change. Continued to bring back to dealer for repair S. I have complained multiple times about hesitation when pulling out from stop and engine knocking. Multiple oil pan reseal gaskets replaced fuel pump replaced, oil always all over engine. At 110K my engine failed a second time with Hyundai denying all claims. Originally said they would reimburse me for rental but when they emailed me letter for 'goodwill ' reimbursement it was a release from liability waiver if I took their 'goodwill '. I have informed them of electric issues and how I feel unsafe with new recall and fire possibility and they informed me as long as no warning light is on it should not be an issue. I tried to trade vehicle in and no one would take my trade, it's 3 years old and worth nothing. Hyundai response was vehicles don't hold their value like they used to. I am disgusted with their dismissive customer care, 2 engines in a vehicle 3 years old and they insist there is nothing wrong with their product.

- Shenandoah, PA, USA

problem #20

Jan 042021

Tucson

  • 50,000 miles
NHTSA #20V543000 recall number 195 still has no remedy for this year model. The dealer I just bought my vehicle from has 13/14 certified pre owned with open recalls of this nature. I purchased and then was told I could not take it until the recall was fixed. Understandable and appreciated. The next day nobody would answer my texts or messages. Upon researching I see why. Obviously I do not want to drive my child around in a 'new' vehicle that might catch fire. Why do you allow them to continue to sell them" why isn't there a remedy after 2.5 years?!"

- Kyle, TX, USA

problem #19

Dec 122020

Tucson

  • miles
Driver side brake light has gone out 4 times in 3 years

- Savannah, TX, USA

problem #18

Aug 082020

Tucson

  • 60,000 miles
Our 2017 Hyundai Tucson is going through a lot of oil. We are having a consumption test done. I called the Hyundai dealer where we had the oil change and he said he heard something about Hyundai Tucson's burning through a lot of oil. I did see a lawsuit for the 2016 models and think 2017 models are having similar issue. Our seat reclining electrical button is also failing the seat to recline properly.

- Beloit, WI, USA

problem #17

Apr 062020

Tucson 4-cyl

  • 50,900 miles
Shortage in the electrical system.. never had so many bulbs blown out on 1 car - brake lights and head lights. Now there is a shortage in the hood... the fan keeps going even when the car is turned off, clicks a couple of times and the far starts up again.

- Davie, FL, USA

problem #16

Dec 032019

Tucson

  • miles
This is the 5th time. Rear brake light blew out on driver side this time.set another appointment for 12-06-2019

- Atlanta, GA, USA

problem #15

Nov 232019

Tucson

  • miles
Transmission gear not catching periodically. And the rear brake lights have blew out for the fourth time. Both brake harnesses were replaced by Hyundai previously due to burn up.

- Atlanta, GA, USA

problem #14

Aug 292019

Tucson

  • 23,000 miles
I made a complaint against this same problem but now it is on the opposite side. The brake rear passenger side has burned. The dealership blocked em from making an appointment to repair the defect. I will try again. This is the second burning of the brake light system.

- Atlanta, GA, USA

problem #13

Aug 122019

Tucson

  • miles
The rear brake light socket burned. In addition, the brake light was installed improperly making it extremely difficult to remove.

- Atlanta, GA, USA

problem #12

Aug 072019

Tucson

  • 29,150 miles
At approximately 6:10 pm on Wednesday 8/7/19, I was on an outlying road turning on a roundabout, I had slowed to approximately 15 mph to enter the roundabout and was accelerating to exit it, when my 2017 Hyundai tuscon spontaneously and without warning shut off. The car slowed and the screens went black. I was able to get to the shoulder before it stopped completely and turn my hazard lights on. I waited a few seconds and tried the car, it started right up. I turned around and went home (8 minute trip, along outlying roads) I am unsure which component caused the malfunction that caused my car to spontaneously shut off.

- Whitehouse, OH, USA

problem #11

Jun 242019

Tucson 4-cyl

  • miles
N June 24, 2019 I discovered my vehicle was cyber control hacked.. mysterious radio code, interference with sirius radio signal, channels kept changing, cannot control volume, discovered an alien iphone connected to blue tooth, malicious link appeared on 6/11/19 when radio was taken down to manufacturing settings. Sporadic constant issues, ac fan just stops, car does not turn off, and car hesitates when accelerating after a stop. I decided to check out the console area of the sirius radio.. that is when I discovered an illegal android phone connection, an imei number, rogue firmware and wifi, a google powered reports to..., a map that does not turn off, 2 maps programmed on steering wheel console. 10-15 console icons were disabled, I then discovered when going to Hyundai on line I had an account either set up by Hyundai or the hackers in my name I could not access. It took the dealership assistance for me to get in. I discovered an out dated phone number and 2 id theft warnings from 4/19 I never received, the blue link I have elected but never downloaded the app for remote control was enabled and had a history of many voice commands. I tried to file a police report at oakland county sheriffs department, Michigan. They did not have the forensics capability to diagnose and refused the report. On 6/ 25/19 I went to the dealership where I leased my vehicle from, elder Hyundai of macomb, Michigan. The service manager was dismissive and started turning off icons, compromising evidence, he told me the car was safe to drive after many objections by me. The car has sat in my driveway since 6/26/19 as I am deathly afraid of using it cause injury and death to myself and others. I did file an online report with Hyundai usa on 6/26/19. They have only requested the imei number to trace the cell phone number. Hyundai and hacker are liable for my safety.

- Rochester Hills, MI, USA

problem #10

Jun 232017

Tucson

  • 1,504 miles
When trying to turn off the Tucson (vehicle has push button start) to refill the gas tank, the engine didn't turn off. While the engine was on, it restarted again the engine, all the warning lights turned on in the dashboard and the engine started to vibrate violently with RPM's around 500 RPM. Some seconds later the engine RPM stabilized (normal idle). I pressed the push button again and the engine turned off successfully. Went to the dealer but they were unable to duplicate the issue. No changes were made to the car.

- Santa Isabel, PR, USA

problem #9

Oct 182018

Tucson 4-cyl

  • 12,422 miles
2017 Hyundai Tucson. Consumer writes in regards to loss of vehicle power which resulted in an accident.

- Howell, NJ, USA

problem #8

Jan 032018

Tucson

  • 8,032 miles
On November 3rd, 2016 I purchased on 2017 Hyundai Tucson with $1500 and my 2016 Hyundai elentra trade-in. Onor about January 3rd, 2018 I experienced an issue of the driver seat not reclining and inclining, leaving me stuck in certain positions. I scheduled service at sage Hyundai and soon after the company closed without providing a service location. On or about February 2018 I had Hyundai of downey service my vehicle. Since February 2018 I have experienced six seat issue as mentioned-above and four service repairs. On March 20th, 2019 I filed a lawsuit in superior court. On March 22nd, 2019 Hyundai contacted me and offered $8,000 if I released them of liability and keep the defective vehicle. On each occasion the vehicle was in motion, stationary or on a city street or highway

- Los Angeles, CA, USA

problem #7

Sep 012018

Tucson

  • 18,000 miles
Since shortly after purchase, the vehicle's backup camera has experienced blacking out after the initialization blackout with regular frequency. When putting the car in reverse the screen initially shows a black screen until the camera intializes. Then the picture of behind the vehicle shows, followed by the backup guide lines. With the vehicle in motion in reverese the camera will again periodically turn black obstructing the view of the driver. The vehcile has been brought in multiple times for repair but the service departemnt frequently says they cannot replicate the issue. After getting Hyundai North America involved the service department took it in again. This time we were able to replicate the issue. The rear camera was replaced but this did not resolve the concern. Upon return to the service department including an open ticket with Hyundai's technical service line, the service department thought they had replicated the issue but only saw the initialization black out at which point they claimed this is as "works as designed". this was not the issue, the issue is once the system has loaded and the vehicle is in motion it blacks out causing a safety issue when backing out onto streets and in busy parking lots.

- Framinghsm, MA, USA

problem #6

Oct 122018

Tucson

  • 29,000 miles
The bright light / turn signal arm has an off..auto..on rotating end that controls the headlights/dash/bright-dim control. When the lights are on bright you have to pull the switch arm to dim the lights. The trouble is the rotating end moves from auto to off, shutting all the light dash etc off. Since you are driving at 55 to 75 mph and all the lights go off leaving you moving high speed in the dark Hyundai is endangering my life and the lives of the passengers intentionall because of the poor incompetant design. They should re design the switch arm and remove the light switch from the end of the turn signal arm. I have to take nitro glycerine because I'm scared to death. Other drivers have the exact same problem. All tuscons should be removed from the road until this is fixed. The dealer doesn't care. Hyundai should be fined and jailed for dangerous engineering. It happens multiple times!

- Valley, NE, USA

problem #5

Feb 102018

Tucson

  • 4,875 miles
2mois et demi Aprè's L'achat le gps qui change de langage, il montre plus les Détailles, aucun signe de circulation ou autres et pourtant le deux premier mois tous fonction bien, pas de son dans la radio, je ne peux pas fermer les portes, J'ai du la fermé manuellement, L’arrière de la voiture qui S'ouvre toute seul, J'ai éTé pour faire des achats a mon retour J'ai trouvé L’arrière de la voiture ouverte (coffre) et pourtant J'ai bien Vérifié avant de rentrer dans le magasin puisque ce N'ai pas la première fois que le problème ce pose, J'ai informé le concessionnaire il me dit que C'est moi qui a appuyer sur le bouton par erreurs, je L'ai informé que ce que je me suis dites la 1er, 2eme et 3eme fois mais Là C'est plus que 10fois, hier C'est L'ouverture du toit qui ne veux pas S'ouvrir complètement, J'ai essayé aujourd’hui mais rien il S'ouvre a moitié, le gps il redeviens comme avant, chaque jour une nouvel chose que faire"??"

- Montreal, NY, USA

problem #4

Oct 152017

Tucson

  • 7,000 miles
When accelerating from a stopped position, the vehicle would go into first gear and accelerate for a few seconds, then would try to move up to a higher gear and get suspended for about 5-7 seconds as if it could not find the next gear. This has happened 2-3 times so far. Also, when I have tested the response of accelerating by pressing the gas while traveling at a low speed, the vehicle would not respond as expected. On several occasions, I pushed the pedal to the floor and the engine only responded as if I was slightly accelerating. I have a 1.6 turbo. Additionally, I have had the lights on my dashboard go out - except for my radio/navigation system. I suspect this had to do with a sensor as it was dusk and my lights tripped some electrical or software defect. I was going down a major highway around Washington D.C. at the time and could not see any of the driving controls for approx 20 seconds. I am not sure if my headlights went out at that time but eventually, after flipping my lights off and on and pressing the dash light to maximum, the lights on the dashboard returned. Last week, the audio of my radio/navigation system would not work. After leaving my car and locking it for about 20 minutes and returning, the sound was working again. I took a video of this. The temperature in my vehicle was not regulating properly while stationary. The dealership said there was a bad sensor and replaced it. It has worked great since then. However, I am still having major problems accelerating from a stopped position from a red light or turning into a road, or accelerating from a very slow speed. My vehicle is now in a second dealership trying to resolve this issue that still lingers. This is causing me to feel very insecure about driving my vehicle. I am second owner. First owner had only put 2500 miles on it and traded it in. Probably a bad sign.

- Orlando, FL, USA

problem #3

Mar 092017

Tucson

  • 21,000 miles
The vehicle failed to accelerate on a circle causing me and another vehicle to collide. I have taken the car into the shop on numerous occasions the first time at 150 miles on the odometer and continuing for over a year, each time the dealership insists that no problem exists or existed, neither Hyundai nor the dealership will acknowledge that there is an inherent safety issue with this 7 speed transmission, this vehicle decelerates, hesitates from a stop and does not always handle in a safe manner. I am extremely careful and cognizant of these issues when I am driving always taking extra precautions however, in this instance that slight hesitation in acceleration was enough to produce severe damage to my vehicle, substantial monetary loss and injury.

- Wall Township, NJ, USA

problem #2

Feb 012018

Tucson

  • 400 miles
My car was parked in my driveway. I only had it less than a month (new). I tried to remote start it & it wouldnt work. I went outside to start it & it wouldn't turn over, all lights on dash were lit up. I lifted my hood- a squirrel nest was built under hood. Wiring harness chewed up, insulation under my hood ripped off, numerous areas of hard plastic covering my headlight under hood and along inside frame of car all chewed up. All things chewed were made of soy based materials.I had my car towed to my mechanic, not Hyundai due to the fact that they don't accept responsibility. I had similar problems (3X) w/my Honda 2014 CRV that's why I got rid of it. I was told by both Honda & Hyundai "its not covered, it's not a manufacturing defect, it's caused by outside circumstances/ rodents. Use your auto insurance". this is a manufacturing defect because they use soy which attracts these rodents. Soy wiring harnesses should be banned and recalls instituted to remedy the problem by either replacing the harnesses with standard synthetic non-edible polymers as appropriate to the specific application, or providing coatings that provably prevent rodents from consuming the insulation over the lifespan of the vehicle. I can't even park in my own driveway for fear of more damage that I have to pay for due to the use of soy. This problem is all over the internet caused by soy used by various car makers. Please do something about this asap.

- Point Pleasant Boro, NJ, USA

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