10.0

really awful
Crashes / Fires:
3 / 19
Injuries / Deaths:
5 / 1
Average Mileage:
18,874 miles

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« Read the previous 20 complaints

problem #113

May 012017

Tucson

  • 2,400 miles
The contact owns a 2017 Hyundai Tucson. The contact stated that her vehicle would stall upon the depression of the accelerator pedal after making a complete stop. There was no warning light illuminated. The contact had taken the vehicle to several dealers for assistance and was informed by each dealer that the failure was part of the normal vehicle operation. The manufacturer was informed of the failure and informed her that her vehicle was not included in NHTSA Campaign Number: 21V727000 (Engine). The vehicle was not repaired. The failure mileage was approximately 2,400.

- Eagle River, AK, USA

problem #112

Oct 072021

Tucson

  • 73,600 miles
The contact owns a 2017 Hyundai Tucson. The contact stated that while stopped at a stop sign the vehicle stalled. The contact stated while driving approximately 80 MPH, there was an abnormal knocking sound coming from the vehicle. The accelerator pedal was depressed however, the vehicle failed to move. The driver pulled over and noticed steam emerging from vehicle. There was a loud clicking noise. The vehicle was towed to the local dealer who requested the vehicle service records. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) however, the part was not yet available. The manufacturer was not notified of the failure. The failure mileage was approximately 73,600.

- Davenport, FL, USA

problem #111

Jan 012021

Tucson

  • 33,000 miles
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle stalled with an unknown warning light illuminated. The vehicle then abruptly accelerated forward with the continuous depression of the accelerator pedal. The contact had taken the vehicle to a dealer however, the mechanic was unable to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 21V727000 (Engine) which she linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 33,000

- Cincinnati, OH, USA

problem #110

Oct 132021

Tucson

  • miles
My car was towed to the dealership because the oil light came on. There was no oil in the vehicle, even though I adhered to the oil change schedule recommended by Hyundai. I then had two series of oil consumption tests completed and it was determined that my car was burning approximately 1 quart to 1.5 quarts of oil every 1,000 miles. Hyundai advised me on several occasions that this was normal consumption and even advised this on today's date, even though there is an active recall for this issue.

- Egg Harbor City, NJ, USA

problem #109

Apr 302021

Tucson

  • miles
My motor died. All oil changes were made and still the motor died. No lights were present before the motor died. Car started ticking then died en route to dealership for observation ultimately had to be towed.

- Redford, MI, USA

problem #108

Oct 292020

Tucson

  • miles
Hi how are you. I recieved a email about the recall for engine that stalls out. I believe you doing this because of the 100 emails i sent complaining about it and the 20 times i took my suv to the shop for it and they could not fix it. I contacted the dealership and they told me there is no recall and they cant help me. When i take off my SUV will stall in middle of intersection which they though it was the Duel Clutch and now you figured it was the engine. How can we get this fixed or add my VIN to the recall list. Recall ID # is 21V727. Thanks

- Orlando, FL, USA

problem #107

Oct 012021

Tucson

  • miles
Stopped at a traffic light or corner waiting to turn, when I push the gas peddle to accelerate, the car will begin to accelerate and then hesitate and stop. When this has happened, I've pushed my foot pedal down to the floor. The vehicle jerks forward with a 20 second delay. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is safety issue,

- Westmont , IL, USA

problem #106

Sep 292021

Tucson

  • miles
Hello. I recently took my car to the authorized mechanic and had them check on an issue I am experiencing. For some reason, my car frequently hesitates when I go from a complete stop/slow roll to accelerate. For example, if I am stopped waiting to turn, often when I push the gas to accelerate, the car will begin to accelerate and then basically stop. When this has happened, I've pushed my foot down to the floor on the pedal before to make it go and it refused to go for about 20 or so seconds. Additionally, if I am in slow moving traffic and traffic begins to speed up, my car will hesitate to go forward when I try to accelerate. This is a huge safety concern. The mechanic was not able to replicate this issue, but it happens every day or every other day. It makes me scared to drive because it's almost caused accidents. I read I'm not the only one with this issue and honestly, it's a miracle no one has died yet as a result of this faulty issue.

- Columbus, OH, USA

problem #105

Sep 172021

Tucson

  • miles
My car was purchased brand new in November of 2017. It has 71k mikes on it and has been regularly maintained. I began To notice around 50k miles that the oil was brining at an accelerated amount. My car required oil before the designated 5k miles and it would begin -??clicking-?? which alerted me to this issue. September 17, 2021 I was Driving and my vehicle failed to accelerate and began making noises that resembled the oil issue. My car had a full synthetic oil change less than 3k miles ago and by the time I pulled Into my driveway the car stalled. Checked oil and it was low. Added 3 quarts of oil on 9/17/21 and left it to sit. 9/18/21 car started and was driven to car wash and was sitting idle for approximately 45 minutes and on drive home, stalled and had to have oil added again. No leaks were present at anytime and no smoke. Went to dealership where I purchased vehicle and was told they would need to do oil consumption test but that would require me driving it 1k miles up to three times. I explained that my vehicle was breaking down and I was Fearful to drive it. In fact I bought A new car on 9/18/21 and have to get this car fixed to sell. Dealership said this is a known problem and no other way to assess than for me to drive the car the 1k miles and test it. It is still under warranty. I was also informed of an ABS issue that they can fix at same time. While all of these issues are going on, no check engine light or any other diagnostic symbol appears. This makes it hard to even catch before getting to the point of stalled engine. This can be a danger to myself, family and others when car stalls on major highway.

- Glen Burnie , MD, USA

problem #104

Jul 152021

Tucson

  • miles
My vehicle had just over 69,000 miles and the engine seized while I was driving. The engine had to be replaced. This notification is a FYI, since Hyundai (from my understanding) is having motor problems in other models.

- Oxnard, CA, USA

problem #103

Aug 162021

Tucson

  • miles
Catalyctic converter failed at 101,000 miles. It is out of warranty at 100,000 miles.

- Narragansett, RI, USA

problem #102

Dec 052020

Tucson

  • miles
Dangerous acceleration issues... my car hesitates for almost 10 seconds when accelerating from a complete stop, at a stop light or turning into oncoming traffic and sometimes changing lanes at low speeds. This has caused near accidents on several occasions. I have even experienced the vehicle completely shutting off while idling and moving at low speeds in heavy traffic or going thru a drive thru restaurant. The Drive Clute Transmission (DCT) description that came with my vehicle when I purchased it mentioned "a direct driving feeling which may fee different"... "more noticeable when starting from a stop or low vehicle speed"... what it failed to mention is that the car would delay or hesitate for near 10 seconds then leap forward or even completely shut off putting my safety and the safety of other drivers at risk for injury or worse fatality. The DCT is a major safety concern and a common reported issue. Why aren'tyou doing anything to help consumers" I'm tired of dealership mechanics stating there's nothing they can do to fix the issue because Hyundai hasn't issued any recalls. The 2016 model had a recall for this same issue. I am a single mother and veteran and I need to have a safe running vehicle. Hyundai boasts the best warranty available and I even purchased an extended at the time of purchase so why can't Hyundai/dealership do anything to fix this" This has been an occasional issue since around 30k miles but had gotten more frequent and worse. I first made an appointment for the issue in 12/5/2020 at about 51k miles.

- Euless, TX, USA

problem #101

Aug 042021

Tucson

  • miles
Driving east on I90 the Hyundai began to loose power going up Bozeman pass and burst into flames, smoke and flames shot foul from the car that came to rest on the shoulder. My friend and i were able to grab our dogs from the back seat get away from the car before it became engulfed in flames destroying the front half of the vehicle and the interior completely.

- Missoula, MT, USA

problem #100

Aug 042021

Tucson

  • 60,100 miles
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 50 mph, when the contact noticed the vehicle started to rattle and shake and the contact heard a loud banging sound. The vehicle was losing power going up a mountain. The contact was able to slowly move the vehicle over to the side of the road and parked the vehicle. The contact asked another motorist to call the police to have the vehicle towed from the location. The police arrived and had a tow truck tow the vehicle to an independent mechanic. The mechanic was able to inspect the vehicle and noticed there was no oil in the engine. The vehicle was diagnosed, and the contact was informed that the engine was blown and needed to be replaced. The contact had the vehicle towed to the local dealer for the diagnosis and repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 60,100.

- Longview, WA, USA

problem #99

Jul 252021

Tucson

  • miles
Engine failure at highway speed. Put family/children and myself at risk on an interstate when engine failed with no warning no CEL..after previously making complaints to Hyundai dealership for multiple engine problems burning excessive oil, excessive back pressure, oil leaks..dealer assured us no issues even after informing them we would be driving the vehicle on an extended trip. Left us stranded 5 hours from home..

- Westerly , RI, USA

problem #98

Apr 152021

Tucson

  • miles
We bought our 2017 Tucson with about 40000 miles in 2019. We have had some issues that are to be covered by the warranty. The last was the engine going. I was extremely religious about regular maintenance and always took it to the dealership to have the oil changed and other work every 3000. 2 of the last 4 oil changes cost me over $400 and $600 due to what I thought was work required to maintain the warranty, finding out later that this was false and the service people lied. In the last 4 oil changed I reported excessive oil consumption, 1 qt per 1000 miles at least. They told me this was normal and to be expected. I was 4 hours in to a 8 hour drive when the engine failed. I had checked and filled the oil before I left, in 4 hours it consumed over 3qts. It took me at least a month of dealing with the warranty company to cover as we had a lifetime powertrain warranty. They were not going to cover it due to lack of lubricant. As I told them the engine was failing before this incident. The dealer did not record my requests to find the oil consumption problem. It has now been 4 months, still making car payments and waiting for them to put a used engine in it. We were not offered a choice of whether used or rebuild. This is a known problem and have found class action suits for similar vehicles but for whatever reason earlier and later models are included, same engine and same problem as those part of the class action.

- Saint Paul, MN, USA

problem #97

Mar 012021

Tucson

  • miles
UNKNOWN. I bought my 2017 Hyundai Tuscon brand new in 2016. This car was not owned by anyone prior to me and had 11 miles on the dashboard. I maintained this car as I should have and got oil changes before the suggested time provided by the dealer. Now fast forward to 2020/2021 and my car is louder, making noises, not driving smoothly, and having trouble accelerating sometimes. I tell the dealer and they say nothing is wrong with my car but these problems persist. Eventually while driving to work early this year (spring 2021) my car completely stalls and will hardly drive faster than 5mph. I took the car to a mechanic (not Hyundai because they never have answers) that told me my catalytic converter was completely clogged and that it was an unusual thing to see in such a new car with only 100,000 miles on it. They replaced the converter and now it doesn-??t stall. The car still continues to drive less smooth and the engine knocks and makes rattle noises but Hyundai still says they don-??t see any other issue with the car. My mechanic told me it seems as if the car is burning the oil up because even when i come to get an oil change early it-??s always bone dry my car is always starting to get super loud and check engine light comes on well before I-??m due to change it so i take it up and get an oil change but i believe this is a defect on the car and i shouldn-??t have to continue doing this eventually it-??s going to cause even worse problems for my car, i read other reviews and I-??m not the only one complaining of the oil burning up with no leak or other explanation, clearly this is a manufacturer defect!

- Willoughby, OH, USA

problem #96

Jun 142021

Tucson

  • miles
bought 2017 Tucson sport new. Within a few months i notice the acceleration was diminished and the vehicle paused when pressing down on gas pedal. Dealer assured me it was related to the dual clutch. Fast forward to April 2019 and the issue never resolved itself and ultimately resulted in a thrown rod. Engine was replaced. Dec 2020 car shakes violently on highway brought back to the shop dealer claims nothing is wrong. June 4th have oil changed per schedule by jun9 i am smelling smoke upon exiting car. Check oil and it is on low. drop off at dealer they claim nothing is wrong. Force me to pay for another oil change and perform a 500 mile oil consumption test which will involve me driving this car on the highway with an engine that can seize at any moment potentially killing me or others on the road. Leave dealership and the car continues to spew smoke from tail pipe. No check engine lights appear during either event. This is incredibly dangerous and needs to be added to a lawsuit. Hyundai knows this is an issue but they do nothing and people will die.

- Killingworth, CT, USA

problem #95

Mar 022021

Tucson

  • miles
I bought my 2017 Hyundai Tuscon with 38,905 miles on it. My engine blew up at 70,806 miles while I was on my way to work.My husband was changing the oil and when he pulled the oil plug from the oil pan, NOTHING came out of the pan. We assumed the dealer just didn't put oil back in it or not enough. The mileage on the Tuscon the last time we took it to the dealer was at 54,988. We put a 7,500-mile oil change in it and the next oil change, it was dry again. No oil light, no engine light, no oil spots on the ground or the engine. No evidence of it leaking anywhere. Fast forward a few oil changes, sooner than suggested, we changed the oil at around 68,000 miles with no issues (only because we were changing the oil every 3,500 miles or so). Then while on my way home from work one evening, all my dash lights came on, my car sounded and ran extremely rough for the 15 miles I had until I reached my house. As I pulled up the driveway, you could hear it knocking loudly so I checked my oil and the engine was BONE DRY, it had only been 2,200 miles since the last oil change so it shouldn't have been empty. We added the 5 quarts of oil that it needed and drove it down the road a mile or so to listen and feel it, nothing was wrong; it sounded fine and ran well. The next morning it ran for 15 min in my driveway, warming up, and drove 8 miles and I heard a loud clank. It stalled, I was able to start it back up, it stalled again and I had to coast it half a mile to get it out of the road and into a driveway out of harm's way. It had to be towed to the dealer. They ran several tests to find out that "cylinder 3 had spun its bearings leaving heavy amounts of metal in the oil and pan noted, premature material failure of bearing is cause of rod knocking. Engine will need replaced due to introduction of metal on all moving components." It was in the shop for a month being repaired and now with only 5,222 miles on the engine, I've already had to add almost 4 quarts of oil in 2 months.

- Rutledge, TN, USA

problem #94

May 162021

Tucson

  • miles
Hyundai Tucson 2.0L (nu gdi) is leaking engine oil between engine and transmision. Vehicle previously had the same condition and it was sent to dealership around November 2019, they removed the transmission and installed a new crankshaft oil seal. Previous oil change maintentance was done by a Hyundai dealer and they didn't notify the issue. Now when I checked the engine and touched the area, I got engine oil. Now I will check how I can send the car to the dealership because I'm having issues with the warranty of the car because if I go to another Hyundai dealership and they check that the car wasn't bought with them, they gime me a extremelly long date to check the car after that they won't fix. Also they don't like to get warranty claims or recalls during weekends. And to make matters worse the dealer where I bought it brand new and completed the warranty claim (crankshaft seal) has changed the ownership and they say that the car records doesn't appear in their systems. I would never buy another car from this company again.

- Santa Isabel, PR, USA

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