I reported a problem with my engine to the Clay Cooley Hyundai dealership (Mesquite) in April 2022. I told them that my oil was burning a lot faster than normal. My car was currently under warranty at the time, which would have covered a new engine replacement. The dealership instructed me to do -??oil consumption-?? tests and had me come in every 1000 miles to see if there were any oil leaks. Once I completed the tests, they told me to do another round of testing, which I thought was odd. I ended up doing tests from April-October 2022, and by the time I was finished my warranty expired. They said that my engine was fine and good to drive. I took my car to the same dealership in August 2024 with the same issue and that my engine wasn-??t accelerating. They are now telling that there is a problem with my engine and charging me a new one for $10k. It would've been covered under my warranty in 2022, but they had me drive over the warranty limit so that a new engine wouldn-??t be covered anymore. After doing research, there was a Class Action lawsuit about the engine for my vehicle. The problem is damage to the engine-??s connecting rod bearings. You could hear a knocking sound from my engine. This issue has been happening from 2022-2024. I had to do oil changes more frequently. After consulting with a local auto care shop, they said it was a manufacturing problem. Hyundai put me back on the road with an unsafe car. The engine should have been fixed back in 2022. Hyundai Corporate is only offering to pay 50% of the engine (I would have to pay $5k-8k). I feel like they knew about the bad engine because of the lawsuit, and the reason I had to do a second round of tests was to drive over the warranty mileage.

- Frisco, TX, USA

The engine started to lose power and then completely died the engine and oil lights came on the car would restart for about 30 sec but would not move when put into drive it broke down on [XXX] extremely dangerous road road with traffic moving above 55 mph I was broke down in the center lane after I called a tow truck and placed a call to the WSP in fear of getting killed on this road this caused extreme anxiety and loss of wages due to this trauma This is the 3rd time this same vehicle broke down The first time I had it towed to the dealership in Bellingham WA where they said it was a cracked spark plug ? And charged $650 to replace still under warranty the 2nd time this vehicle broke down I towed to a certified mechanic it was a burnt valve the repair cost was $4000 and didn't appear to fix the engine knocking noise and was hesitant a short lived band side for a faulty engine that Hyundai did not include this model in class action lawsuit same engine as other recalled motors but they left this car out because they sold so many INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Bothell, WA, USA

The contact owns a 2017 Hyundai Tucson. The contact stated that while his girlfriend was driving approximately 50 MPH, the engine started knocking, and the vehicle stalled. The contact stated that several unknown warning lights were illuminated. The contact stated that the engine was consuming one quart of oil every week. The vehicle was towed to an independent mechanic who determined that the engine was blown. The vehicle was towed to the local dealer, where it was diagnosed that the drive belt was frayed, the crank pulley was deteriorating, and that there was a misfire in cylinder #4. The catalytic convertor DTC code: P0240 was displayed, the exhaust was burned, and there was excessive oil consumption. The manufacturer was contacted, and the contact was informed that there was no warranty coverage on the vehicle. There was no assistance provided. The failure mileage was approximately 100,000.

- Blaine, WA, USA

My engine in 2023 was burning oil excessively, which caused my CAT to become clogged. I was unable to drive the vehicle and had to have both replaced by Hyundai. I paid partial for the CAT. A year later now in 2024, this -??new-?? engine is doing the same and my new CAT is clogged again. I had to add oil continuously. Now they are refusing to fix anything

- Belmont, NH, USA

The engine is consuming extreme amounts of oil. 1-2 quarts a week. The oil light does not alert that oil is low and could cause a very dangerous situation. My car was running and just stopped while driving because oil had coated the spark plugs. Hyundai refused to honor my warranty. They want the car for 6 months to put new motor and only after I pay $1000 for a cleaning when they even admitted it was a known problem and I should "try to sell the car as fast as possible and not mention the oil consumption" I've continued trying to get them to correct this since November 2023

- Guerneville, CA, USA

On [XXX] my daughter was driving in Meridian Ms and when she was at a red light the 2017 Hyundai Tuscon that she was driving started shaking and all the lights on the dashboard came on and she couldn't drive because it wouldn't move. She called a tow truck to have it taken to Firestone. When they looked at it, they said the reading was spark plugs and fuel injectors that needed to be replaced. After they did that, the car still would not work. We paid $1300 dollars for them to do this. We then had it towed to Hyundai in Flowood Ms. We learned that the whole engine needs to be replaced. We Take very good care of our cars and this shouldnt be happening. I see that there is an extended warranty for 2017 tucsons with engine failures, but our particular engine is not included in this. We have a turbo 1.6. I asked Hyundai why these particular motors are not included and they didnt know. I found alot of people are having the same engine issues as I am and i think Hyundai needs to help me out. The replacement cost of this is going to be about $10000 dollars. My car only has $84000 miles on it. Hyundai knows that there are problems with these vehicles but refuse to be any help what so ever. I just dont understand why my engine isn't included in their $150000 mile warranty. I dont know where else to turn for help. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Clinton, MS, USA

Engine began to sputter then immediately shut down as I was driving. After parking safely, there were traces of metal in the oil & the oil was a milky color. Ran the code and it came up as an issue with the rod bearings.

- Morehead, KY, USA

Took my 2017 Hyundai Tucson 1.6t engine into the service center on 8/21 for a check engine light and Bluelink notification of "A possible condition with your Engine Control System has been detected" that came on Sunday 8/18. Service center diagnosed P0326 ($159) From the service center: We have pulled code P0326 for an issue with the knock sensor readings. The vehicle can sue an oil change as is due and there is a gasket leak which sounds like it is from turbo or manifold gasket which is causing that rattling noise you're hearing. Below is the three itemized recommendations for this vehicle. 1) Knock sensor replacement -$635 +taxes installed 2) Oil change recommended $ 85 +taxes 3) Turbo gasket replacement $205 + taxes installed. I bought my car in 2020 and only have 53,000miles on it and was told it's out of warranty so this isn't covered - even though the 2017 Tucson's are recalled/warranty for life for engine issues for the same exact reasons mine was brought in for. This is my second hyundai, which I have always loved; however, I am disappointed in the quality of car not being up to standard due to manufacturing, and I am paying the price for it. The10yr/100k mile and 5yr/60k mile warranty advertising is misleading and deceiving. If I could go back, I wouldn't have bought a hyundai

- Hartford, CT, USA

Engine Failure cause by failed connecting rod bearing. Engine will need to be fully replaced to correct failure. SAME ISSUE AS RECALL 21V-727: Connecting Rod bearing inside the engine may wear prematurely, resulting in internal engine damage. Please help :-(

- Sedro Woolley, WA, USA

Engine Failure cause by failed connecting rod bearing. Engine will need to be fully replaced to correct failure.

- Sedro Woolley, WA, USA

Check engine light came on after regular maintainer of car and a new timing belt was put on. Engine is making knocking noise and running not smooth at all. Car burns oils at a very high rate and is almost out of oil at 3,000 miles when I am told typical cars like this should last close to 5000 miles. Again I am getting regular maintenance and oil changes. Car had a little over 100,000 miles and 1 previous owner.

- Austin, TX, USA

The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle had suddenly decelerated and would not properly accelerate. Upon inspection, the contact discovered that the engine oil level was extremely low due to excessive oil consumption. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 149,000.

- Tampa, FL, USA

The vehicle has 83,000 miles. It burns through 10 quarts of oil per 5,000 miles. No oil or check engine light comes on. Twice It has been dry when having the oil changed. Additionally, the vehicle suddenly started to jerk and misfire, the check engine light came on. I was within a block of my home and was able to return home. This would have been extremely dangerous in traffic. I have changed the coils and plugs, but it continues to hesitate and run unevenly, just like so many other reports.

- Louisville, KY, USA

See attached document for complaint

- Bowie, MD, USA

I am not a mechanic, but I know that my engine consumes 5-8 quarts of oil every 3000 miles. In addition to the engine oil consumption problem, I have noticed a severe burning smell in my car cabin, especially on takeoff, but it lingers. Unfortunately, I have to breathe this in every time I drive my car, and it is making my headaches much worse. I have taken my car to a private mechanic's shop, and the mechanic noticed the problem during two previous oil changes. I have not yet taken my car to the police or insurance company. There have been no warning messages or lights illuminated on the dashboard.

- Bradenton, FL, USA

I purchased a 2017 Hyundai Tucson with a 1.6L Turbo GDI engine. After just one month, the engine developed bearing damage. It seems that this problem is common with this type of engine. Does Hyundai have a recall for this engine model?

- Toronto, MT, USA

The contact owns a 2017 Hyundai Tucson. The contact stated while driving uphill and depressing the accelerator pedal, the vehicle hesitated to accelerate. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and offered to cover 95% of the repair costs; however, the contact declined. The failure mileage was approximately 83,287.

- Hemet, CA, USA

The vehicle had 30,000 miles when purchased and has 62,0000 now using half a quart to quart of oil every thousand miles.

- Hickory, MS, USA

While driving home from a doctors appointment my engine all of sudden started making a loud knocking noise, the oil light flickered on and off and the check engine light came on. I honestly wasn't sure if I would make it home with the loud noise the engine was making and the car was starting to shake while driving. I did have it towed to the dealership (I have 2 2017 Tucsons both currently at the dealership with blown engines under 60000 miles) and they confirmed the engine needed replaced. I feel this is a safety concern because the engine could have failed while driving putting myself and others at risk of an accident or maybe even death.

- Grove City, OH, USA

While driving home from work, my engine all of sudden started making a loud knocking noise sounded like you were going up a roller coaster. The oil light started flickering and then the engine light came on. I honestly didn't know if I was going to make it home due to the noise and the car was shaking while driving. I had to have it towed to the dealership. The dealership confirmed the engine needs replaced. I can't even get a new engine anywhere because no one can order one or find one in stock new. I feel it is a safety issue because the engine could have failed on the highway while driving putting myself and others at risk of an accident or maybe even death.

- Grove City, OH, USA