10.0

really awful
Crashes / Fires:
4 / 7
Injuries / Deaths:
2 / 0
Average Mileage:
16,497 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2018 Hyundai Tucson:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #152

Jul 232024

Tucson

  • miles
Back in March 2024 I had a tow beam stock replaced to the car. Couple of months after this check engine light started coming on until it stayed on. Took SUV to mechanic shop in July 2024, and they informed of a r&r knock senor needing to be replace. A couple days after this had to go back as check engine light was back on. they informed of needing to replace a wire harness. It wasn't a week after this that when starting the car you hear a very loud knocking sound. Like something is rattling around inside. After this no longer able to drive car as not sure what will happen next.

- Columbus, OH, USA

problem #151

May 252024

Tucson

  • 109,000 miles
In May 2024 my Hyundai Tucson died in a middle of an intersection with no warning. Worse than that is Hyundai motor USA informed me that the car was on a recall list for an engine failure issue that was apart of class action suit. Ans further told me that that were obligated to have the highway transportation safety dept notified first consider cause of the issue. They told an inspector from your department was required to inspect vehicle before repairs could be started and or returned fo me. That has not happened and they are using your office as the reason for delay on my vehicle. They have systematically m supplied the same answer to my case with no resolution. I have done everything I can as a consumer to handle my case and believed that they were going through the correct process but the dealer has informed me their own manufacturer and corporate is not following guidelines and handling recalls. This is soo dangerous as this vehicle was Already on a list for recall repair and they did NOT inform me the customer when it was brought in for repairs before this incident.

- Disvovery Bay, CA, USA

problem #150

Jan 152024

Tucson

  • 79,000 miles
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 60 MPH, the check engine warning light illuminated, and the vehicle lost motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the vehicle was not accelerating beyond 40 MPH. The contact was able to drive the vehicle to a dealer. The dealer diagnosed the vehicle and determined that an engine knock sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was returned to the dealer who determined that the knock sensor needed to be replaced a second time. The vehicle was repaired; however, the failure reoccurred. The contact had not taken the vehicle back to the dealer. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.

- Palm Coast, FL, USA

problem #149

Aug 012024

Tucson

  • miles
The vehicle has been burning oil at over 3 quarts every 800-1000 miles. Hyundai has denied all claims to do anything about it after testing and seeing that it is burning the oil. This is a safety issue as it can clog the Catalytic converter and/or lose power while driving. The vehicle has 90,000 miles on it.

- West Reading, PA, USA

problem #148

Jul 172024

Tucson

  • 107,824 miles
The contact owns a 2018 Hyundai Tucson. The contact stated that while starting the vehicle, the contact became aware of a loud knocking sound coming from the engine. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted, and the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 107,824.

- Broomfield, CO, USA

problem #147

May 192024

Tucson

  • miles
I was traveling on the freeway at Highway speed, heard a loud knocking sound coming from the engine that got progressively worse. No warning lights, began to loose power as I exited the freeway. Had vehicle towed to dealership, they were able to replicate knocking noise coming from bottom end of engine. Diagnosed as catastrophic engine failure and needs engine replacement, outside of standard warranty. Engine is a 1.6L GDI and model was not included in recall for KSDS sensor. Safety was compromised due to engine failure at high speed with no warning or previous engine problem. Vehicle is available for inspection as of current date

- Agoura Hills, CA, USA

problem #146

Jun 172024

Tucson

  • miles
The engine consumes a quart of oil every 1,000 - 1,500 miles with no signs of leakage or burning.

- Miamisburg, OH, USA

problem #145

Mar 302024

Tucson

  • miles
Car had been burning oil very quickly. I took it for an oil change, before it was due, and they said it was very low. They changed it, and I was leaving to visit my parents in Florida the next day. I checked the oil when getting there, and it was good, and I also checked it prior to heading back home, and it was still good. I was in a really bad/unsafe area at 10pm, on my way home from visiting my parents, and my car began to stall. Engine light came on. It would stall really bad when going slow, and almost died a couple times at lights when stopped, but we made it home. We got it to a mechanic, and they stated it was the engine, and it needed to be taken to the dealership. I have read that Hyundai/Kia are notorious for engine issues. My car was towed to the dealership, and they supposedly requested to see if Hyundai would cover for a replacement engine. My car is unfortunately 10,000 over the warranty mileage (100,000), but 110,000 is still not enough to be already having engine problems. Supposedly, according to the dealership, Hyundai declined, and the quote for a new engine is $7,693, which I cannot afford, especially on top of my car payment, which I still owe a good chunk on.

- Doniphan, MO, USA

problem #144

Apr 052024

Tucson

  • miles
I am dealing with engine failure after an out of pocket turbo repair cost

- New Castle, DE, USA

problem #143

May 182024

Tucson

  • miles
My engine failed while driving on a highway. The engine began ticking, and then completely failed. The tow truck driver reported oil leakage. I towed it to a mechanic and he said it was completely blown and irreparable. He reported this as a recurring problem with hyundai and kia cars that "eat up oil" and then damage the engine. The oil light has not been on, I've gotten regular oil changes and was within the distance of my most recent oil change. But apparently it was leaking, failed to inform me and now I have to purchase a new car or pay for a new engine. I looked up recalls, there are none. I looked up class action settlements and my car was mysteriously not on the list based on the VIN, despite being listed within the model and year range.

- Taos, NM, USA

problem #142

Apr 242024

Tucson

  • miles
End of April/beginning of may, driving down highway check engine light flashing loud knocking and loss of power. Got it towed by AAA. Wasnt able to make appt until May 9th. Got it towed to the Hyundai dealership. Got phone call that is filed the bearing test and need a total engine replacement. Was told by the dealership that it could take 3 months or more to get an engine in and get it replaced. They have no loaners, and hyundai expeacts me to pay out of pocket for a rental for work to keep my job as well as my independent contracting job accounting/taxes. I have to have a vehicle. A rental is easily 1200+ a month. Hyundai refuses to give me a trade in value for my vehicle until the new engine is in. Hyundai also refunded to reimbursement me for a rental until all work is completed and a work order is in hand ( which can be many many months) I dont have money to pay 1200+ a month for a rental and also pay by car payment every month for a vehicle that is stuck at the dealership undrivable because Hyundai installed faulty bad engines. I am stuck and all Hyundai can tell me is that it takes months for the engines. Purchased the vehicle in Feb 2022 and have perfect maintance records, service records and everything else for upkeep. Still owe 15545 on the vehicle and its undrivable. So im paying a car payment on a vehicle that Hyundai made undrivable

- Pittsburgh, PA, USA

problem #141

Mar 042024

Tucson 4-cyl

  • Automatic transmission
  • miles
KSDS engine software update was performed by Hyundai dealer on January 22, 2024. On or about February 11, 2024, the vehicle began stalling, intermittently, and would not restart for several minutes. On March 4, 2024, the vehicle stalled and, upon restarting, after nearly a 30 minute wait, it would not exceed 35 mph. The vehicle registered, nor recorded, any diagnostic codes at any time, during these events. The vehicle was taken to Edwards Hyundai service center for diagnosis and repair. No diagnostic codes were recorded in the vehicle history. Upon inspection, Edwards changed a loose timing chain and exhaust camshaft. The vehicle was picked up on 3/13/2024 and presented with the same issue on 3/14/2024, with the engine stalling and failing to restart for several minutes. When the vehicle did restart, it would not exceed 35 mph. It was then returned to Edwards Hyundai on 3/15/2024, where it duplicated the issue for Service Writers, failed to restart, and had to be pushed out of the service garage. The vehicle has since, without further diagnosis or repair, started and ran for technicians, who have since supposedly driven, approximately, 200 miles, in an effort to determine the issue. Edwards Hyundai then demanded the return of a loaner vehicle, in an effort to force us to retake possession of the vehicle, having failed to properly diagnose or repair the issue. A complaint has been filed with Hyundai corporate, which resulted only in them also trying to convince us to accept return of the vehicle in said state of disrepair. It has since become very clear, as evidenced by numerous reports of Hyundai vehicles experiencing the same effects and mechanical issues, after receiving the KSDS software update, that Hyundai, both at the corporate and service level, have been dishonest, as to being unaware of the cause of the issue and what must be done to resolve it. Given that the potential end result of the customer retaking possession of the vehicle in its

- Omaha, NE, USA

problem #140

Apr 012021

Tucson

  • miles
Bought car [XXX] blew up 2 weeks later knock censor was not put on by first dealership so engine blew on interstate car was possible on fire due to as much smoke was coming from vehicle could of been rear ended engine failure due to that no warning of engine failure tucson knows all these problem and is currently in a class action lawsuit and have known the problem for years dealership had to of known this was going on with this engine but sold the car to unsuspecting consumer i think there was a lot of stuff going on this car was owned by stew hansons then sold to dewy ford to sale which my understanding is they own both dealerships. My safety and anybody that gets into my vehicle is still have a 50/50 chance of it happening again ! Have done a lot of homework and watched many youtube videos of these vehicle burn to the ground even one death. they are death traps and should not be on the road. im scared to put my grandchildren in it due to all the info i have obtained INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Prairie City, IA, USA

problem #139

Apr 222024

Tucson

  • miles
My vehicle had been in the shop for 30 day due to engine shutdown in the middle of the road, I barely was able to get vehicle off the road and avoid oncoming traffic. I got my vehicle back and driven it a total of 40 minutes within a 3 day time period. During my drive to work my vehicle shut off in the middle of the highway and would not turn on again. My concerns are not being taken seriously with Hyundai and it is a disaster waiting to happen. I have a one year old daughter and I can not risk her safety as well as the other on-coming people on the road when it quits and oncoming traffic has to swerve to not T-bone me. Hyundai will not take any action to correct this other than giving it a temporary fix of a 45 minute drive before they allow me to get back on the road and put myself and others at risk of injury.

- Russell Springs, KY, USA

problem #138

Apr 182024

Tucson

  • miles
My knock sensor came on and Hyundai is saying issue is not part of recall or covered under warranty and I have had all scheduled oil changes

- Alpharetta, GA, USA

problem #137

Mar 222024

Tucson

  • miles
Timing Chain/ Engine failure. Alert/Dashboard failure. The car ran out of oil from the leaking oil pan. Car failed to notified the driver of low oil. Engine failure due to low oil while driving on interstate. Causing to low all power in the middle of the road. Vehicle was inspected by a mechanic and Tow company. Both said it was the timing chain and that the engine was not good anymore. No warning lamps or messages or any other symptoms prior to the incident.

- Kirklin, IN, USA

problem #136

Nov 102023

Tucson

  • miles
The car experienced a red, blinking check engine light. We had the car towed to the local Hyundai dealership. Please see attached document for the work that was done. This was in November 2023, and we just now had to have the car towed to the dealership again (April 2024).

- Williamsburg, VA, USA

problem #135

Apr 112024

Tucson

  • 115,000 miles
The contact owns a 2018 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to the dealer, and the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000. The VIN was not available.

- Kennesaw, GA, USA

problem #134

Apr 062024

Tucson

  • miles
The engine became inoperable, warning lights and sounds, came up while driving the engine experienced some hesitation and turned off.

- Vernon , CT, USA

problem #133

Mar 112024

Tucson

  • miles
Spun bearing in motor at only 32000 miles poor oiling. Same as other years and models of Hyundai. 2.0L engine

- Murray, UT, USA

Read the next 20 complaints »