10.0
really awful- Crashes / Fires:
- 4 / 2
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 5,797 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I have called my local Hyundai dealer regarding a recent recall notice I received in the mail. I made an appointment to get the require repair and the day before the appointment, they told me they do not have the necessary parts to complete the repair. I am very frustrated as they have had over 3 weeks to order the parts and waited to tell me the day before I am scheduled to bring my car in. Terrible service!!
- Seatac, WA, USA
On 11/10/20, I received notification that my 2019 Hyundai tuscon was part of a recall regarding anti-lock brake hyrdaulic electronic control unit could cause an electrical short resulting in an engine compartment fire.I immediately contacted my local dealerships as instructed on the recall letter and was informed that none of the dealerships nationwide actually have the parts in order to fix this recall! I confirmed this by contacting all of the dealerships within a 50mile radius of me. It is completely irresponsible for Hyundai to issue this recall and yet be unable to fix this problem that is potentially deadly! also, come to find out, the recall issue date was actually in September 2020 yet I only found out via letter in November!!!! I contacted Hyundai customer service in hopes to get more answers on this and also if I would be able to get a loaner vehicle so that I can get to work while waiting for an unknown amount of time before I am able to get my vehicle repaired. This recall has caused extreme anxiety and fear that my SUV is going to spontaneously catch on fire at any time without warning, even while parked in my driveway!! the dealerships also advised me to park my car far away from my building which only made my worry even worse! I have yet to actually hear back from Hyundai customer service and was given a specific time and day that I would be receiving a call however did not receive a call. Completely disappointed and frustrated that I just purchased this car last year and already want to get rid of it because I do not trust Hyundai one bit now!
- Bourne, MA, USA
The contact owns a 2019 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, an unknown warning light displayed on the instrument panel. The contact took the vehicle to kearny mesa Hyundai (4797 convoy St, san diego, ca 92111) where he was informed that there were no defects with the vehicle. The contact then received notification of NHTSA campaign number: 20V543000 (service brakes, hydraulic). The same dealer was contacted by phone and the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The failure mileage was 5,000. Parts distribution disconnect.
- San Diego, CA, USA
I am trying to place a complaint. I received a important safety recall for my anti-lock brake system. I called my local Hyundai dealer and was informed that even though there is a remedy the parts are not available to be ordered at this time and they do not expect the parts to be available under maybe spring 2021. I find this unacceptable. Please let me know what I can do.
- Port St Lucie, FL, USA
I bought a Hyundai Tucson last May 2019 thinking that I was investing on safety but I was completely wrong. I'm now having recall after recall and no final solution. I've been experiencing a hot air by the driver sit for a few days now. At first I didn't think it was something potentially harmful and thought I could check on my next oil change visit (since it is close to happen), but shortly after I received another recall regarding ABS (#195). My first action was to get it checked asap since I use my car get to work and I carry my child constantly. This is a huge concern for me, I don't want to experience the problem in order to get help. I've called all the dealerships around my area and further to schedule the service but no one even have the pieces to do the service and it will take weeks for them to receive it. I can't take this any longer I need a solution. I'm scared to drive (especially with my child) and something bad happen like I've seen online and like friends with Hyundai went through. I would like Hyundai to contact me asap to discuss a solution. I don't trust the vehicle and I fear for me and my family!
- Winter Park, FL, USA
Call two different dealer request an appointment to fix the issue, both places told me that the part is in back order between 6 and 7 weeks. This recall states that the anti-lock brake system modules the could corrode internally and cause an electrical short overtime and could increase the risk of an engine compartment fire
- Stratford, CT, USA
Brought car in for service (18K miles) and was told I could not take my car for a recall - ABS, causing spontaneous combustion. No fix available could be months. Cannot park car on lot nor garage. Dealer offered rental until fix. One week later a call from dealer stating I could take my car back, return the rental and not worry about it until the check engine light comes on.
- Simi Valley, CA, USA
Vehicle has 1,750 miles. Driving to work noticed that the brake pedal was sinking within 2" of floor. Brake pedal felt spongy. Turned engine off and pumped brake 3 times, pedal sunk withing 2" of floor. Turned engine on, pumped brake 3 times, same thing happend. The vehicle did stop but in an emergency, maybe it would not. No fluid leaks under, around, or at the brake master cylinder area. Took vehicle to dealer (warranty) but they could not get Hyundai factory dealer support line to respond to their inquiry. Mechanic ordered part to see if it would fix the issue, but Hyundai is out of the part. Perhaps there is an issue and Hyundai is covering a break defect up.
- Tolleson, AZ, USA
- Lucas, IA, USA